Compare Zendesk vs Square BETA

See how Square vs. Zendesk compare on employee ratings, job openings, CEO approval, business outlook and more.
Zendesk company icon

Zendesk

Square company icon

Square

Employee Ratings

Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
4.1
(based on 515 reviews)
Overall Rating
(full-time and part-time employees only)
4.0
(based on 535 reviews)
Career Opportunities
Career Opportunities
3.8
Career Opportunities
3.7
Compensation & Benefits
Compensation & Benefits
4.0
Compensation & Benefits
4.0
Work-life balance
Work-life balance
4.1
Work-life balance
4.0
Senior Management
Senior Management
3.6
Senior Management
3.7
Culture & Values
Culture & Values
4.1
Culture & Values
4.0
CEO Approval
CEO Approval
Zendesk Ceo Mikkel Svane
93%
93%Mikkel Svane
CEO Approval
Square Ceo Jack Dorsey
83%
83%Jack Dorsey
% Recommend to a friend
% Recommend to a friend
76%
% Recommend to a friend
80%
Positive Business Outlook
Positive Business Outlook
76%
Positive Business Outlook
71%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Senior Software Developer1 Salaries
CA$95,379/yr
Salaries for similar jobs
Software Engineer5 Salaries
CA$124,974/yr
Account Executive2 Salaries
CA$71,079/yr
Systems Engineer1 Salaries
CA$97,830/yr

What Employees Say

Pros
Pros
"Work life balance"(in 98 reviews)
"Great people"(in 43 reviews)
Pros
"Work life balance"(in 52 reviews)
"Great benefits"(in 29 reviews)
Cons
Cons
"Growing pains"(in 37 reviews)
"No 401k matching"(in 17 reviews)
Cons
"Growing pains"(in 29 reviews)
"Work life balance"(in 20 reviews)
Featured Review

Current Employee - Sales Executive

I have been working at Zendesk full-time for more than 3 years

Pros

Zendesk continues to be in a 'high growth phase' and has been for years. This gives the company a chance to create new processes, roles, teams, targets, and expectations. The company promotes from... within and gives employees the opportunity to jump into jobs they may not have been qualified for outside of Zendesk. The company has incredibly high expectations for each person and the sales quotas are a clear reflection of this. The team dynamics and friendly competition is one of the top reasons people can be happy here. Upper Management/Directors encourage you to work together with an incredible amount of autonomy - find out what works and what doesn't. If it doesn't, change it and start over.

Cons

Zendesk isn't the same company the founders claimed to have started. It's not an easy-going, laid back, play ping-pong during the day and nap on your break type of organization. It's an organization... that is changing so often the team rarely has time to settle into the new changes. The amount of change is unlike anything I could have imagined. I am not sure we ever truly let a plan play out and calculate results before implementing something else. Exciting? Yes. Stressful? Yes. We run a lean team and rely on everyone to step up. It's hard to hide when sales, support, ops, all need everyone on board and working 100%.

Advice to Management

Management should continue to change and push the employees! If something is implemented, let it breathe and wait for results before changing again. On the other hand, the company IPO'd at $15....25/share in 2014 and hit $93/share in 2019. We've also added a few thousand employees and several thousand customers....

Current Employee - Talent

I have been working at Square full-time for less than a year

Pros

- Great leadership and management - WFH option - helping small to medium sized businesses - growth opportunity - no egos

Cons

- Work life balance during busy seasons - Office is a wework space so there are limitations at times

Job Postings