Compare United Airlines vs Southwest Airlines

See how working at United Airlines vs. Southwest Airlines compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at United Airlines vs. Southwest Airlines. Learn more about each company and apply to jobs near you.

United Airlines

Airlines, Airports & Air Transportation

United Airlines

Airlines, Airports & Air Transportation

Southwest Airlines

Airlines, Airports & Air Transportation

Southwest Airlines

Airlines, Airports & Air Transportation

Salaries

Customer Service Representative

4 Salaries

$23 / hr total

4 Salaries

Administrative Assistant

1 Salaries

$15 / hr total

1 Salaries

Manager

1 Salaries

US$72,604 / yr total

1 Salaries

Customer Service Representative

1 Salaries

$32,881 / yr total

1 Salaries

Customer Representative

1 Salaries

$50,000 / yr total

1 Salaries

Commercial Service Manager (Reassigned to 829827)

1 Salaries

US$85,507 / yr total

1 Salaries

Employee Ratings

Southwest Airlines scored higher in 6 areas: Overall Rating, Culture & Values, Work-life balance, Senior Management, Compensation & Benefits and Career Opportunities.

Both tied in 4 areas: Diversity and Inclusion, CEO Approval, Recommend to a friend and Positive Business Outlook.

Overall rating

3.9

★★★★★

Based on 5779 reviews

3.9

★★★★★

Based on 5779 reviews

3.7★

Culture & Values

3.7★

Culture & Values

4.2★

Diversity and Inclusion

4.2★

Diversity and Inclusion

3.5★

Work-life balance

3.5★

Work-life balance

3.3★

Senior Management

3.3★

Senior Management

3.8★

Compensation & Benefits

3.8★

Compensation & Benefits

4.0★

Career Opportunities

4.0★

Career Opportunities

Employee sentiment

69%CEO Approval

Scott Kirby

69%CEO Approval

Scott Kirby

75%

75%Recommend to a friend

75%

75%Recommend to a friend

68%

68%Positive Business Outlook

68%

68%Positive Business Outlook

Overall rating

4.1

★★★★★

Based on 4100 reviews

4.1

★★★★★

Based on 4100 reviews

4.0★

Culture & Values

Higher rating

4.0★

Higher

Culture & Values

4.2★

Diversity and Inclusion

4.2★

Diversity and Inclusion

3.6★

Work-life balance

Higher rating

3.6★

Higher

Work-life balance

3.5★

Senior Management

Higher rating

3.5★

Higher

Senior Management

4.1★

Compensation & Benefits

Higher rating

4.1★

Higher

Compensation & Benefits

4.1★

Career Opportunities

Higher rating

4.1★

Higher

Career Opportunities

Employee sentiment

69%CEO Approval

Robert E. Jordan

69%CEO Approval

Robert E. Jordan

75%

75%Recommend to a friend

75%

75%Recommend to a friend

68%

68%Positive Business Outlook

68%

68%Positive Business Outlook

What Employees Say

United Airlines had 376 more reviews than Southwest Airlines that mentioned "Flight benefits" as a Pro. United Airlines had 1 more reviews than Southwest Airlines that mentioned "Work life balance" as a Con.

Trending keywords

Pros

"Flight benefits"in 622 reviews

"Travel benefits"in 401 reviews

Cons

"Away from home"in 67 reviews

"Work life balance"in 54 reviews

Trending keywords

Pros

"Great benefits"in 329 reviews

"Flight benefits"in 246 reviews

Cons