Compare Salesforce vs Zendesk BETA

See how Zendesk vs. Salesforce compare on employee ratings, job openings, CEO approval, business outlook and more.

Employee Ratings

Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
4.3
(based on 5422 reviews)
Overall Rating
(full-time and part-time employees only)
4.1
(based on 492 reviews)
Career Opportunities
Career Opportunities
4.2
Career Opportunities
3.8
Compensation & Benefits
Compensation & Benefits
4.4
Compensation & Benefits
4.0
Work-life balance
Work-life balance
4.1
Work-life balance
4.2
Senior Management
Senior Management
4.0
Senior Management
3.6
Culture & Values
Culture & Values
4.5
Culture & Values
4.1
CEO Approval
CEO Approval
Salesforce Ceo Marc Benioff and Keith Block
96%
96%Marc Benioff and Keith Block
CEO Approval
Zendesk Ceo Mikkel Svane
95%
95%Mikkel Svane
% Recommend to a friend
% Recommend to a friend
87%
% Recommend to a friend
77%
Positive Business Outlook
Positive Business Outlook
85%
Positive Business Outlook
74%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Account Executive50 Salaries
CA$65,534/yr
Business Development Representative15 Salaries
CA$55,295/yr
Senior Member of Technical Staff14 Salaries
CA$139,719/yr
There are no salaries matching this company.

What Employees Say

Pros
Pros
"Salesforce"(in 708 reviews)
"Work life balance"(in 440 reviews)
Pros
"Work life balance"(in 97 reviews)
"Great people"(in 43 reviews)
Cons
Cons
"Work life balance"(in 265 reviews)
"No cons"(in 123 reviews)
Cons
"Growing pains"(in 35 reviews)
"No 401k matching"(in 17 reviews)
Featured Review

Current Employee - Enterprise Account Executive

I have been working at Salesforce full-time for more than 5 years

Pros

Best front end system(s) of engagement in the business. The platform earns you time to speak with all executive lines of business about strategic direction and where you can support their success.... It's one of the biggest reasons that I've come back to the company. There's some great competition for enterprise sales with AWS and Google Cloud but I'd much rather speak to executive stakeholders rather than IT about Infrastructure. Lot's of meat on the bone for things to sell with recent acquisitions.

Cons

It's up to you to build healthy boundaries around work life balance when you are working at the fastest growing enterprise company in the world. Occasionally, you can get boxed in with certain... verticals (teams) not wanting you to venture outside of their linear career path. Emerging commercial business roles are subject to transactional sales and relationships but show me a company where that's not the case. Occasionally implementation partners are not adequately prepared to take on large deal implementations which can result in customer satisfaction issues. These can linger and be stressful but there are the right resources on the Salesforce end to make things right.

Advice to Management

Salesforce is subject to hiring top performing sales reps as managers. Occasionally I'd like to scream from the mountain top that the best sales people don't necessarily translate to the best... managers. Hire the best people and provide them with the autonomy and tools to do their job and get out of their way.

Current Employee - Marketing

I have been working at Zendesk full-time for more than 3 years

Pros

Really good company to work for, growing fast, and people are really nice to help you develop.

Cons

Sometimes feels lacking strategy, but that's part of growing pains.

Job Postings