Compare OpenText vs Salesforce BETASee how Salesforce vs. OpenText compare on employee ratings, job openings, CEO approval, business outlook and more.
What Employees Say
I have been working at OpenText full-time for less than a year
I have been working for Opentext for just over 8 weeks. As a Sales Executive, I have been through lots of sales training. Different methodologies such as SPIN, Challenger, etc. I just returned... from Sales University at Opentext and without a doubt, this is the best training I have ever received. The company sent 10 solution/industry experts to spend two solid weeks with us trainees. In depth presentation skills, product knowledge and how to access the multitude of team members was incredible. The experts spent time away from their "day" jobs to teach us, often one on one, about the tips and tricks of being successful at Opentext. This is a great company with so many solutions to offer our customers. The training has confirmed it, I have landed at my dream job!! Challenging but very rewarding.
The one small con I have about the company is that creating a quote/proposal and deal for a customer is very complex and time consuming, especially when proposing a cloud deal.
Advice to Management
Please continue to focus resources into Sales University. The last two week shave made me a better sales person and given me more tools to be successful at Opentext!!
I have been working at Salesforce full-time for more than 5 years
Best front end system(s) of engagement in the business. The platform earns you time to speak with all executive lines of business about strategic direction and where you can support their success.... It's one of the biggest reasons that I've come back to the company. There's some great competition for enterprise sales with AWS and Google Cloud but I'd much rather speak to executive stakeholders rather than IT about Infrastructure. Lot's of meat on the bone for things to sell with recent acquisitions.
It's up to you to build healthy boundaries around work life balance when you are working at the fastest growing enterprise company in the world. Occasionally, you can get boxed in with certain... verticals (teams) not wanting you to venture outside of their linear career path. Emerging commercial business roles are subject to transactional sales and relationships but show me a company where that's not the case. Occasionally implementation partners are not adequately prepared to take on large deal implementations which can result in customer satisfaction issues. These can linger and be stressful but there are the right resources on the Salesforce end to make things right.
Advice to Management
Salesforce is subject to hiring top performing sales reps as managers. Occasionally I'd like to scream from the mountain top that the best sales people don't necessarily translate to the best... managers. Hire the best people and provide them with the autonomy and tools to do their job and get out of their way.