Compare EF English First vs NOVA (Japan) BETASee how NOVA (Japan) vs. EF English First compare on employee ratings, job openings, CEO approval, business outlook and more.
What Employees Say
I worked at NOVA (Japan)
After reading all these negative reviews, I feel like I lucked out on which location I got to work at since I didn't hate my job as much as instructors from other branches did. We get a 10 minute... break between every lesson for evaluation and prep for next lesson but you won't need that much time once you've gotten used to the job. My supervisors seemed like nice and caring people and I got along with most of the other instructors so most of the staff there was great. I felt like the starting pay was decent considering the lessons were fairly simple to teach and some of the students were interesting to talk to. My overall experience here wasn't perfect but I'd say there were more positives than negatives.
One of my biggest gripes with this company is that you are NOT payed for training. You are required to do 3 full days of training before starting. I almost turned the job down because of that but... just ended up accepting it. Fussy corporate level management occasionally drops by to check on us and usually makes complaints. We receive a "bonus" if we make it through the entire month without being late/missing a single lesson. This bonus is 150 yen per lesson (FT is 40 lessons/week) so it adds up to quite a bit. You lose the entire month's bonus (approx 24,000 yen if you're FT) if you're even late to 1 lesson. They call it a "bonus" but it is like part of your pay since your overall pay is pretty bad without it and it's a harsh punishment when you lose it. Not a good long-term job if you're hoping for a better salary in the long run. Your "raise" when you renew your contract is supposedly based on performance but it'll most likely just be an an additional 10yen/lesson.
Advice to Management
Corporate management really needs to consider feedback from instructors and change their reputation of treating instructors like disposable work machines. Difficult to take a company seriously... when staff training is unpaid. This is illegal in some countries where instructors come from and probably turns some good potential candidates for the job away.