Who hates being a claims adjuster?
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It is remarkable how one difficult employee can shift the tone and energy of a team. Technical skill matters, but so does one’s impact on collaboration, trust, and morale. In my experience, the hidden cost of difficult behavior is often underestimated. Would you rather work with someone highly competent but difficult, or someone that is kind and reliable, but average technical abilities?
I hated it! It wasn’t good for my mental health at all. We went to WFH when I first started the role and I felt like my safe space was being invaded by people who didn’t understand their policies or that just wanted to be mean because they didn’t get their way. Got out of it as fast as I could.
Ha. I thought I was the only one who felt this way. When my prior employer went hybrid, people couldn't understand why I refused to do it. I didn't want that negativity and stress in my personal space. They pretty much had to force me to be hybrid when they ran out of space.
I dislike it so much. I’m overwhelmed and overstimulated every single day.
Being a claims adjuster used to be something people made a career out of. Now, the carriers have all needlessly over complicated everything. the workload is unreasonable. the expectations are unrealistic. No one makes a career out of it anymore. new hires bail out withing 1-2 years.( a lot of them less than a year). the industry is in for a rude wakeup call when the last of the old time career adjusters have moved on/retired
This couldn’t be more spot on.
I just resigned from my adjuster position. I’m usually thick skinned but man it was ruthless. Not so much the job itself just the unreasonable expectations and work stacked on top of work. I lasted 5 months.
I also resigned here recently. Work stacked as well after people quit or were laid off.
Ahh I used to when I was handling 40+ property claims. Now that I handle larger exposure less volume I don’t mind it
Yes I’m in CAT so it’s not bad to me
I’m not in claims, but I’m pretty sure there was a post on here a while ago where everyone was commiserating on how horrible claims is in general lol
It’s too much. I never hated a job this much.
Dang y’all, I like being an adjuster versus being in sales or customer service lol
I feel you heavy on the customer service but one thing I think differentiates my role (simple auto) with the customer service dept, is my level of customer service is, they need me more then I need to people please. Having the control of making more outbound then taking inbounds, I’m calling them, and they NEED me, I stay on the outbound HEAVY it just feels diff for me then when they’re calling me and I have to answer at their demand versus them answering on my demand.. idk just a mindset that’s helped me remain in control of enjoying my job lol
IThe bad days are terrible and the good days are amazing.
Wait- you have good days?!?
I hate it and can’t wait to get out of it. I’m so over it.