What does a Strategic Account Manager do?

Strategic account managers serve as the liaisons between organizations and their clients. They expand client databases, maintain positive relationships with existing clients, attend assigned quotas, and ensure customer satisfaction. They also manage key account portfolios and work to achieve set account objectives. They establish strong long-term client relationships and communicate with significant clients regularly while responding to specific queries. They suggest solutions and innovative ideas that quickly and effectively meet a client's needs and handle complaints and problems.

Strategic account managers also act as liaisons between key customers and internal teams and identify and approach new potential strategic customers. Strategic account managers monitor sales performance metrics and prepare monthly, quarterly, and annual reports and forecasts. They ensure client satisfaction and identify new opportunities to create increased results and need a bachelor's degree in sales, business administration, or related fields.

Education--
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.6 ★
Avg. Experience5-7 years

Strategic Account Manager Salaries

Average Base Pay

$88,160 /yr
Same as national average
Not including cash compensation
See More Insights
$54K
Median: $88K
$143K
See More Insights
Glassdoor Estimated Salary

Strategic Account Manager Career Path

Learn how to become a Strategic Account Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

See Career Path

Strategic Account Manager Insights

Read what Strategic Account Manager professionals have to say about their job experiences and view top companies for this career.
Eight Bit StudiosEight Bit Studios
Strategic Account Manager
Feb. 11, 2020

“It's a fun environment to work in and I enjoyed working with both large and small client projects.”

ExnessExness
Senior Key Account Manager
Dec. 2, 2021

“the onboarding experience and training is top notch and the best experience I had so far”

Iron MountainIron Mountain
Global Strategic Account Manager
Nov. 15, 2021

“Merit increases do not reflect how hard you work and how well you do your job.”

Trust International
Key Account Manager (KAM)
Aug. 25, 2021

“The atmosphere was good and I worked for many years with largely the same colleagues.”

Salient SystemsSalient Systems
Director, Key Account Management
Jul. 23, 2019

“You are empowered to do your job and it results in a great culture and performance.”

Viva NaturalsViva Naturals
Strategic Account Manager
Sep. 20, 2021

“Viva Naturals is an amazing place to work and I am glad to be part of the organisation.”

Procter & GambleProcter & Gamble
Key Account Manager
Mar. 22, 2021

“Your experience in P&G will prove to be priceless in both personal and career development.”

LegacyShieldLegacyShield
Vice President, Strategic Accounts
Jun. 2, 2020

“The best part of working at LegacyShield has been the opportunity for career growth and personal development.”

See More

Strategic Account Manager Interviews

Related Careers

Enterprise Account Manager
$83,834
Account Manager
$58,743
No skills overlap
Channel Account Manager
$89,165
Sales Representative
$45,695
No skills overlap

Strategic Account Manager jobs

Frequently asked questions about the role and responsibilities of a strategic account manager

The most similar professions to strategic account manager are:
  • Enterprise Account Manager
  • Account Manager
  • Channel Account Manager
  • Sales Representative