What does a Secretary do?

Secretaries perform general clerical tasks, generally on behalf of a leader in the organization. If you are highly motivated and organized then this might just be the job for you. Day-to-day life as a secretary includes coordinating various calendars, taking phone calls and messages, sending emails, prepping for large meetings and presentations, capturing notes in meetings, and many other related tasks.

Secretaries are typically outgoing and friendly people who work well with many leadership personality types. Strong secretaries excel at organization, management of multiple peoples' time and expectations, and have a self-starter attitude, getting things done before others recognize the need. People that are successful in this role will usually progress into assisting higher level leaders (sometimes becoming an Executive Assistant), managing other secretaries, or working as an office manager.

  • Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment
  • Organize and maintain files and databases in a confidential manner
  • Manage communication including emails and phone calls
  • Screen phone calls, redirect calls, and take messages
  • Schedule appointments, meetings, and reservations as needed
  • Receive deliveries; sort and distribute incoming mail
  • Maintain and order office supplies
  • Receive invoices and review for accuracy
  • Coordinate staff travel arrangements including transportation and accommodations
  • High school diploma or general education degree (GED) required. associate's degree in Business Administration preferred.
  • 2-3 years of clerical, secretarial, or office experience
  • Proficient computer skills, including Microsoft Office
  • Strong verbal and written communication skills
  • Comfortable with routinely shifting demands
  • High degree of attention to detail
  • Data entry experience
  • Working knowledge of general office equipment
EducationAssociate's Degree
Work/Life Balance
3.7 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience0-1 Year

Secretary Salaries

Average Base Pay

$50,127 /yr
Same as national average
Not including cash compensation
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$35K
Median: $50K
$72K
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Glassdoor Estimated Salary

Secretary Career Path

Learn how to become a Secretary, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Secretary
$50,127/yr
L3
L4
Secretary IV
$64,905/yr
See Career Path

Secretary Insights

Read what Secretary professionals have to say about their job experiences and view top companies for this career.
Snell & WilmerSnell & Wilmer
Secretary
Jul. 25, 2019

“I am pretty sure some of these reviews that give them a good rate are fake.”

ARcare (Arkansas)ARcare (Arkansas)
Secretary
Oct. 2, 2021

“There is not enough training in the beginning to prepare you for what you have to do.”

Fresenius Medical Care - North AmericaFresenius Medical Care - North America
Secretary
Jul. 8, 2021

“Clerical salary is within range for basic duties that other companies however you will go above and beyond in this position.”

Air PartnerAir Partner
Assistant Company Secretary
Oct. 22, 2019

“I have been here for a year and have found my move to Air Partner a great step for career development.”

United NationsUnited Nations
Team Assistant
Nov. 9, 2021

“Good work life balance and interesting”

Afriship Logistics and Trading
Secretary
Oct. 8, 2021

“Good salary rate and good”

BBCBBC
Team Assistant
Jan. 18, 2020

“I gained experience in varied roles and tasks that has been beneficial to my self and career development”

Kern County Superintendent of SchoolsKern County Superintendent of Schools
Secretary
Feb. 19, 2021

“Professional growth is encouraged and furthering your education is promoted.”

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Secretary Interviews

Related Careers

Executive Assistant
$60,606
Personal Assistant
$43,966
No skills overlap
Accountant
$56,998
13% skills overlap
Administrative Assistant
$45,851
25% skills overlap

Secretary jobs