What does a Salesforce Systems Administrator do?
Systems administrators are responsible for the setup and maintenance of a company or organization’s computer systems. They ensure a computer within a company's network, and especially the server, is operating smoothly and securely. Systems administrators configure and maintain a network computer system that includes hardware system software and applications.
Systems administrators ensure data is securely stored and perform regular backups of the data and information. They diagnose and resolve any hardware, software, networking, or system issues that arise and replace and upgrade any defective or outdated components if appropriate. They monitor systems’ performance to ensure they are functioning smoothly and securely and research and recommend new approaches to improve the network computer system if requested. They provide technical support to employees and personnel, and document the processes employees need to follow to work within a computing system. Systems administrators need relevant degrees, including a bachelor's degree in computer science or a relevant field, a diploma in information systems or information technology, and familiarity with SQL and database operations.
- Provide support for implementation, troubleshooting and maintenance of IT systems.
- Configure, manage and monitor storage systems.
- Install, configure, manage and maintain Linux server based applications.
- Work with key users to resolve system problems and issues.
- Make recommendations to purchase hardware, software, and system components.
- Provide training for both internal clients and peers as needed.
- Develop and monitor systems, network, and security policies and standards.
- Establish, manage, and assist in system and user documentation.
- Assist in the analysis, design and development of new technology.
- Assist with the design and testing of network models.
- Ensure all appropriate asset management functions are completed as required.
- Identify, recommend, and implement alternative approaches when required.
- Maintain and monitor the backup and disaster recovery solutions of systems.
- Interface with site Help Desk and trouble reporting system.
- Assist with documentation of departmental procedures and project work.
- Setup detailed user access control and system security at object level.
- Maintain up to date system documentation for all responsible systems.
- Provide system support to personnel administering or develop applications.
- Degree or certificate in computer science, information systems, information technology, or software engineering.
- Fluent in a variety of programs and software.
- Proficiency in Microsoft Active Directory, PowerShell, Vista, Sharepoint, and Office Suite.
- Experience with scripting, problem solving, and enterprise resource planning.
Salesforce Systems Administrator Salaries
Average Base Pay
Salesforce Systems Administrator Career Path
Learn how to become a Salesforce Systems Administrator, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Salesforce Systems Administrator Insights
“You get to learn a lot of things here which includes both personal and professional development.”
“Working at KeepTruckin is fun and full of opportunities to grow further in the career.”
“My tasks are pretty set and I appreciate it that my boss doesn’t micromanage.”
“It was very smooth and all the HR Team was very helpful and supporting all the way to make my new role really smooth.”
“Junior positions to start your career path and possibilities to grow and find your specialization.”
“No promotion and you have to prove if you are worth to have salary raise.”
“Work as a team and gain training and work experience in any number of professional industry career paths.”
“Opportunities to grow in career (can take courses at the expense of your department)”
Salesforce Systems Administrator Interviews
Frequently asked questions about the role and responsibilities of systems administrators
A systems administrator spends each day determining a company's computer system needs, installing hardware and software, and maintaining network security. They also make sure every employee's workstation works efficiently and stays connected to the central computer network as well as troubleshoots any related issues if they arise.
A benefit of being a systems administrator is that they work independently and as part of a team, so they experience the best of both worlds and have a varied work environment. The demand for systems administrators is expected to increase as companies opt to invest in newer and faster technology networks. This may make it easier to find a systems administrator job.
Successful systems administrators can earn a good salary. The average base salary for systems administrators is $71,027 per year depending on the location and years of experience. Those who have obtained additional education and training can make up to $97,932 per year.
Working as a systems administrator can be challenging at times, especially when the computer network is experiencing issues. Professionals need to be up to date about the latest developments in network technology, so they might need to take courses and attend conferences. Systems administrators usually work a traditional workday, but they might need to be available after hours or on weekends to troubleshoot issues.