What does a Parts Specialist do?
Parts specialists oversee parts departments at automotive dealerships, warehouses, and smaller businesses. They ensure employers have an adequate supply of equipment and parts. They monitor inventory, work with vendors to get correct parts, and help customers find necessary materials. They maintain records of all customer transactions to ensure they comply with company guidelines and that stock records remain updated current. They work with internal and external customers and suppliers to ensure all parts reach the correct team promptly and comply with local and federal regulations.
Parts specialists maintain a working knowledge of parts by staying up-to-date with the latest trends and market information using current knowledge of products, parts, and designs required or available for purchase. They maintain records of parts returned under warranty and ensure that computer systems are kept up-to-date, and track any special orders. Parts specialists need a high-school diploma or an associate's degree in a relevant subject including mechanics and fluency in the specific parts and equipment they oversee.
- Report overages, shortages, or damaged items to parts manager.
- Record and post parts issued to proper repair orders.
- Notify lead if the customer removed accessories for the parts area.
- Perform custodial duties such as: sweeping, mopping, and dusting as required.
- Setup orders for daily shipment, delivery, or pick-up.
- Occasionally assist management in replenishment of sold inventory.
- Work with supervisor to ensure that parts and equipment that are requisitioned by maintenance.
- Ensure work area is kept in a clean and in an orderly fashion.
- Responsible for receiving parts, labeling parts, and placing them in inventory.
- Review tasks performed by clerks throughout the shift and identify opportunities for improvements to training methods and communicate to supervisors.
- Answer phone calls, providing price quotes and other information.
- Work with others to compile records concerned with ordering, receiving, storing, issuing, and shipping materials, supplies, and equipment.
- Ensure that all incomplete tasks are documented and conveyed via accepted method of handoff between shift changes.
- Serve as a reference point and mentor to the team in all aspects of stockroom operations that are applicable to their respective job classifications.
- Log processed work into computer program or tracking system as required.
- Responsible for order entry and order management for domestic and international customers.
- Bachelor's Degree in business.
- Experience with automotive mechanics, including exhaust systems.
- Demonstrated time management and problem solving skills.
- A multitasker and leader with a positive attitude.
- Is comfortable running expense control and working with balance sheets.
- Is composed and a professional at all times.
- Will prioritize tasks and multitask.
- Fluency in products and services.
- A natural leader with sound attention to details.
- Experience with POS systems, R Language, and Computing.
Parts Specialist Salaries near Canada
Average Base Pay
Parts Specialist Career Path
Learn how to become a Parts Specialist, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Parts Specialist Insights
OTR Fleet Service“It is noticeable that upper management is tediously working to ensure we have the best people in each role.”
Universal Motors Agencies“People's are really good life balance Easy to learn everything when your working with workshop counter its all most better life on those year's”
“It was my first week training and any questions I asked the owner would scream at me!”
Downtown Ford Sales“MY Parts manager always wanted the best you (Meaning would give you tools and more to better your career.”
Equipment Depot“Flexible and decent pay.”
Nelson Motors“Sometimes i look at my career choice as a parts technician and wish i made more money.”
Flow Automotive Companies“Good good good good good”
Concord Parts Distribution“I had meeting telling the manager it was not about money but how you threat your employee.”
Frequently asked questions about the role and responsibilities of a Parts Specialist
- Team Member
- Cashier
- Parts Manager
- Operations Manager
