What does an Administrative Assistant do?

Office assistants perform administrative and routine clerical tasks. Their responsibilities may include organizing and managing files, acting as receptionists, scheduling meetings and appointments, and supporting other staff with organizational tasks.

For most office assistant positions a high school diploma or equivalent degree is usually sufficient. Some employers, however, require an associate's degree. Office assistants need to have advanced computer skills, and they typically have strong time management and organizational skills.

  • Greet visitors in a professional manner
  • Provide visitors with information and direct them accordingly
  • Answer phone calls and direct callers to the appropriate party
  • Process, sort, and route incoming and outgoing mail
  • Monitor and manage inventory of office supplies; order and distribute office supplies as necessary
  • Coordinate and schedule appointments and meetings
  • Perform other administrative support tasks, including updating and sorting files, drafting and proofreading correspondence, and conducting research
  • High school diploma or general education degree (GED) required, associate's degree preferred
  • 1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role
  • Excellent organizational skills, ability to prioritize, and comfortable working independently
  • Exceptional oral and written communication skills, including strong spelling, grammar, and punctuation
  • Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
  • Strong attention to detail
  • Proficient computer skills and ability to operate general office equipment

Average Years of Experience

0 - 1
30%
2 - 4
39%
5 - 7
5%
8+
26%

Common Skill Sets

Office 365
Excellent Customer Service
Written Communication
Microsoft Office Suite
Active Directory
Attention To Detail
Exchange Online
PowerShell

Administrative Assistant Seniority Levels

L2
Administrative Assistant
$45,854/yr
Office Administrator
12% made the transition
Office Manager
28% made the transition
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Administrative Assistant Salaries

Average Base Pay

$45,854 /yr
Same as national average
Not including cash compensation
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$34K
Median: $46K
$61K
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Glassdoor Estimated Salary

Administrative Assistant jobs

Administrative Assistant Interviews