What does a Nurse Case Manager do?

Case managers work to facilitate patient care by assessing patient needs, evaluating treatment options, creating treatment plans, coordinating care, and gauging progress. Oftentimes case managers work with physicians, social workers, families, and human services providers. The overall goal for case managers is to improve clinical outcomes, increase patient satisfaction, and promote cost-effectiveness.

Case managers usually have a Bachelor's degree in nursing and are a registered nurse in the state of practice. In addition, many case managers have their Case Manager Certification, which is obtained by meeting a set of eligibility requirements and passing an exam. In order to be eligible to take the CMC exam, you must have some form of licensure (ie: RN, LCSW, LMSW, LPC, CRC, or CDMS) and have case management experience. The most effective case managers are strong delegators, comfortable working independently, and have refined problem-solving skills.

  • Coordinate and facilitate patient care through assessment, evaluation, planning, and implementation
  • Communicate patient needs to a variety of care team members and follow up accordingly
  • Manage discharge plans upon completion of treatment
  • Work collaboratively with patients, families, physicians, and nurses to ensure high quality care
  • Act as the patient's advocate as it relates to insurance coverage and financial assistance
  • Maintain the patient's comprehensive clinical record through detailed documentation
  • Coordinate with third party payors on a regular basis
  • Bachelor's degree in Nursing
  • Registered Nurse in state of practice
  • Certified Case Manager, preferred
  • 3-5 years of clinical experience, preferably in case management, or related experience
  • Ability to walk and stand 50-80% of the time
  • Proficient computer skills including experience with Microsoft Excel
  • Strong written and verbal communication skills
  • Excellent clinical assessment and analytical skills
EducationBachelor's Degree
Work/Life Balance
3.2 ★
Salary Range--
Career Opportunity
3.1 ★
Avg. Experience2-4 years

Nurse Case Manager Salaries

Average Base Pay

$75,072 /yr
Same as national average
Not including cash compensation
See More Insights
Not enough salaries reported to show distribution
$55K
Median: $75K
$102K
See More Insights
Glassdoor Estimated Salary

Nurse Case Manager Career Path

Learn how to become a Nurse Case Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Case Manager
$63,941/yr
L3
L4
Case Manager IV
$62,802/yr
See Career Path

Nurse Case Manager Insights

Read what Nurse Case Manager professionals have to say about their job experiences and view top companies for this career.
Liberty Mutual InsuranceLiberty Mutual Insurance
Long Term Disability Case Manager
Jan. 25, 2021

“Pay was good to start and seemed like there was room to grow career wise and financially”

Child Protective Services
Case Manager
Aug. 25, 2021

“Luckily I had a supervisor who was helpful but not all supervisors work the same.”

Training and Treatment InnovationsTraining and Treatment Innovations
Case Manager Act Team
May 14, 2021

“Low wages but it is a stepping stone with CMH so I feel it was fair.”

Organizational SolutionsOrganizational Solutions
Case Manager
Jan. 27, 2021

“Helping people makes this job so rewarding and I feel really lucky to be here.”

ChooseWell Communities
Case Manager/Service Coordinator
Nov. 22, 2020

“The training had no purpose what so ever and was nor designed to teach you how to do your job.”

Hina MaukaHina Mauka
Intake Counselor
Dec. 10, 2019

“Some supervisors have no clinical skill and treat staff/clients based on personal beliefs and experiences.”

Edge FinancialEdge Financial
Case Manager
Jun. 9, 2020

“There is little to no training and the pay is nothing compared to the workload assigned to you.”

UnitedHealth GroupUnitedHealth Group
Transition Case Manager
Jun. 26, 2019

“You would think the health insurance offerings would be much better.. many things are not covered”

See More

Nurse Case Manager Interviews

Related Careers

Social Worker
$71,723
25% skills overlap
Clinical Case Manager
$48,877
Mental Health Counselor
$57,401
No skills overlap
Therapist
$66,754
No skills overlap

Nurse Case Manager jobs