What does a Medical Assistant do?

Medical assistants provide physician support services that ensure that healthcare facilities run smoothly. They are responsible for administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. Medical assistants typically work in physician's offices, hospitals, and other healthcare facilities.

Most medical assistants have a high school degree or GED, and some positions require medical assistants to be certified through an accredited medical assistance program. Medical assistants need excellent communication and interpersonal skills.

  • Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients
  • Check-out patients, assist with referral processing, and arrange laboratory services
  • Handle billing process
  • Prepare patients for examination, take vitals, and record patients' health history
  • Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests
  • Prepare equipment and examination rooms, and clean instruments
  • Assist physician with medical treatments, procedures, and exams
  • Manage inventory of medical supplies and equip exam rooms with appropriate supplies
  • High school diploma or GED required; completion of an accredited medical assistance certification program preferred
  • Excellent interpersonal skills
  • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
  • Must be detail-oriented and highly organized
  • Firm grasp on medical practices, administrative processes, and organizational policies
  • Knowledge of patient care and examination procedures
  • Must be able to maintain confidentiality at all times
EducationGED / High School Degree
Work/Life Balance
3.3 ★
Salary Range--
Career Opportunity
3.2 ★
Avg. Experience8+ years

Medical Assistant Salaries

Average Base Pay

$47,688 /yr
Same as national average
Not including cash compensation
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$37K
Median: $48K
$62K
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Glassdoor Estimated Salary

Medical Assistant Career Path

Learn how to become a Medical Assistant, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Medical Assistant
$47,688/yr
L3
See Career Path

Medical Assistant Insights

Read what Medical Assistant professionals have to say about their job experiences and view top companies for this career.
Carson Tahoe Regional HealthcareCarson Tahoe Regional Healthcare
Certified Medical Assistant
Feb. 12, 2021

“Difficult to get an interview (took me 1 year and I have excellent experience)”

Cosmetic Laser DermatologyCosmetic Laser Dermatology
Medical Assistant
Aug. 5, 2021

“Some of the best coworkers you'll ever meet and the chance to work alongside renowned doctors and professionals!”

Elevation Medical Weight LossElevation Medical Weight Loss
Medical Assistant
Jul. 15, 2021

“Everything was great working there I don’t have any complaints whatsoever they have always been great to me and my family!”

CVS HealthCVS Health
Pharmacy Assistant
Jun. 21, 2021

“They were very flexible with my schedule which was really nice since I am a full time college student.”

Samuel
Medical Assistant
May 6, 2020

“Doctor was very helpful and did not limit himself to helping if we needed help.”

Shriners Hospitals For ChildrenShriners Hospitals For Children
Medical Staff Coordinator
Jul. 19, 2021

“Hr lied about the PTO time and my director was lazy and couldn't be bothered to train me.”

Texas Children's HospitalTexas Children's Hospital
Certified Medical Assistant (CMA)
Aug. 16, 2021

“Texas Children's Hospital truly cares about its employee's happiness and promoting a good work atmosphere.”

Living Health Integrative MedicineLiving Health Integrative Medicine
Medical Assistant
Nov. 29, 2021

“There are some amazing people working here and I truly enjoy working and spending time with them.”

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Medical Assistant Interviews

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Medical Assistant jobs