What does a Mail Processing Clerk do?

Mail processing clerks work as postal support employees for the U.S Postal Service where they sort and prepare mail for distribution by mail carriers by hand or machine. They are responsible for loading and operating machinery involved in the machine processing, sorting, and canceling of items. They sort and organize mail for delivery and prepare mail to load into carrier and postal trucks while ensuring to pack parcels in a delivery route’s chronological order. They bundle, label, and route mail depending upon the destination as well as established guidelines or special services including Next Day Air or registered mail and help unload mail trucks when a route ends.

Mail processing clerks operate optical character readers including scanning equipment and assist customers with inquiries and concerns. If a package or a letter is damaged or broken, mail processing clerks fix them to make them eligible for shipment. They check each item’s address for legibility and place mail onto conveyors where they are coded and sorted, and if machines break, mail processing clerks oversee their repair and maintenance. They assist customers by weighing parcels to determine postage costs and sometimes operate forklifts and trains to move large boxes and mail items. Mail processing clerks need a high-school diploma, basic computer and arithmetic skills, and a valid driver's license.

What responsibilities are common for Mail Processing Clerk jobs?
  • Run postage and prepare outgoing mail for pick up.
  • Feed preprints into insert machine hopper neatly and accurately.
  • Assist with communication and promotion of events and activities.
  • Receive, processes, and ensure document classification are completed and transmitted to clients.
  • Help prepare mail, which includes sorting, stacking and stacking on pallets.
  • Perform general clean up of papers, skids and debris that accumulate during the workday.
  • Above average problem-solving skills necessary to monitor and repair automatic inserting and collating equipment.
  • Ensure transmission of processed data to the appropriate next level.
  • Processing outgoing mail/vendor payments for mailing on a daily basis.
  • Initiate and nurture effective, professional relationships with internal and external contacts.
  • Oversee daily intake, resolution and routing of large volumes of mail.
What are the typical qualifications for Mail Processing Clerk jobs?
  • Associate's degree in computer science or technology.
  • Proficient with collating, metering, and copying.
  • Requires careful attention to detail.
  • Must have good manual dexterity.
  • Strong command of English language and good communication skills.
Education--
Work/Life Balance
3.2 ★
Salary Range--
Career Opportunity
3.1 ★
Avg. Experience8+ years

Mail Processing Clerk Salaries

Average Base Pay

$41,870 /yr
Same as national average
Not including cash compensation
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Not enough salaries reported to show distribution
$31K
Median: $42K
$57K
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Glassdoor Estimated Salary

Mail Processing Clerk Career Path

Learn how to become a Mail Processing Clerk, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Average Years of Experience

0 - 1
5%
2 - 4
5%
5 - 7
1%
8+
89%
Not including years spent in education and/or training
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Mail Processing Clerk Insights

Read what Mail Processing Clerk professionals have to say about their job experiences and view top companies for this career.
Toll GroupToll Group
Administrative Clerk
Nov 21, 2021

“Seeing not much room for career progress since the business is shrinking therefore not much opportunities inside”

USPS.comUSPS.com
PSE Mail Processing Clerk
Feb 24, 2020

“Good pay for regulars... honestly outta difficult to find the pros anymore bc of the weight of the cons”

ComputershareComputershare
Mail Room Clerk
Apr 26, 2022

“My managers are very nice and understanding and I couldn't ask for better.”

DATAMARK (Texas)DATAMARK (Texas)
Mailroom Associate
Jan 26, 2022

“I love the hours and flexibility of the schedule allowing me to pick a some overtime hours if needed.”

Royal MailRoyal Mail
Mail Sorter
Sept 7, 2021

“And I worked with some really great staff”

UPS Supply Chain SolutionsUPS Supply Chain Solutions
Mail Sorter
Jan 5, 2022

“Good good good good goood”

CIOX HealthCIOX Health
Mail Clerk
Oct 18, 2021

“I'm not to fond of the pay but I will be looking for better opportunities within the company”

South African Embassy Muscat, Oman
Administrative Clerk
Mar 17, 2021

“best place to work you get to learn and gain good experiences”

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Mail Processing Clerk Interviews

Frequently asked questions about the role and responsibilities of a Mail Processing Clerk

The most similar professions to Mail Processing Clerk are:
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  • Administrative Assistant
  • Office Manager

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Mail Processing Clerk jobs