What does a Key Holder do?

As a Key Holder you exhibit an aptitude for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. You will assist team mates in periods of high volume and provide support for new employees. In addition, you will ensure the store is clean and organized.

An ideal candidate will have a GED or H.S. diploma with a minimum of 3 years of retail experience. You must have basic computer skills and have a keen attention to detail. You must be available for early and late shifts as well as on the weekends. You need to have a professional demeanor and a friendly nature and have good written and verbal skills. You must have reliable transportation and live within 15 miles of the store.

  • Arrive early to open & leave late to close
  • Ensure store is clean and organized
  • Operate the alarm system, including setting and disarming
  • Ensure alarm system is in working order, troubleshoot and escalate issues as necessary
  • Oversee the cleaning and delivery staff
  • Identify problems with working conditions and share with management
  • Assume management responsibilities in the absence of the Manager or Assistant Manager
  • Assist staff during periods of high volume
  • 3+ years of retail experience
  • Attention to detail
  • Basic computer skills
  • Must be available for early and late shifts as well as on the weekends
  • Aptitude for management position in the retail space
  • Professional demeanor and friendly nature
  • Good written and verbal skills
  • Reliable transportation to the store
  • Live within a 15-mile radius to the store
EducationGED / High School Degree
Work/Life Balance
3.1 ★
Salary Range--
Career Opportunity
2.9 ★
Avg. Experience0-1 Year

Key Holder Salaries

Average Base Pay

$31,507 /yr
Same as national average
Not including cash compensation
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Median: $32K
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Glassdoor Estimated Salary

Key Holder Career Path

Learn how to become a Key Holder, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Key Holder
Lead Key Holder
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Key Holder Insights

Read what Key Holder professionals have to say about their job experiences and view top companies for this career.
Paddywax Candle Bar
Key Holder
Aug. 24, 2021

“I made the best friends I've ever had and made $15 an hour doing it.”

Third Key
Oct. 28, 2021

“The pay is decent and the job itself really isn't difficult if you know what you're doing.”

Brandy MelvilleBrandy Melville
Key Holder
Jul. 5, 2019

“Salary is based on your looks as well and varies greatly from girl to girl.”

Sales Associate/Key Holder
Jun. 11, 2021

“Store manager was so understanding and one of the best managers I've ever had.”

William B + FriendsWilliam B + Friends
Jan. 7, 2021

“Corporate often did not listen to our requests and feedback and only cared about sales and nothing else.”

Rocket FizzRocket Fizz
Lead Sales Associate/Key Holder
Apr. 21, 2021

“Fast paced place to work and can be challenging at times but if you have a great staff it’s a really fun job”

Bath & Body WorksBath & Body Works
Mar. 26, 2021

“Holidays in retail are never fun but I think B&BW might stink just a liiiiittle extra.”

Planet BluePlanet Blue
Key Holder
Jan. 7, 2020

“Good job for younger people in college to make extra money but pay wasn’t career worthy.”

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Key Holder Interviews

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Team Member
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Administrative Assistant
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Key Holder jobs