What does a Key Account Manager do?

Strategic account managers serve as the liaisons between organizations and their clients. They expand client databases, maintain positive relationships with existing clients, attend assigned quotas, and ensure customer satisfaction. They also manage key account portfolios and work to achieve set account objectives. They establish strong long-term client relationships and communicate with significant clients regularly while responding to specific queries. They suggest solutions and innovative ideas that quickly and effectively meet a client's needs and handle complaints and problems.

Strategic account managers also act as liaisons between key customers and internal teams and identify and approach new potential strategic customers. Strategic account managers monitor sales performance metrics and prepare monthly, quarterly, and annual reports and forecasts. They ensure client satisfaction and identify new opportunities to create increased results and need a bachelor's degree in sales, business administration, or related fields.

Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.6 ★
Avg. Experience5-7 years

Key Account Manager Salaries

Average Base Pay

$80,857 /yr
Same as national average
Not including cash compensation
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Median: $81K
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Glassdoor Estimated Salary

Key Account Manager Career Path

Learn how to become a Key Account Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

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Key Account Manager Insights

Read what Key Account Manager professionals have to say about their job experiences and view top companies for this career.
Eight Bit StudiosEight Bit Studios
Strategic Account Manager
Feb. 11, 2020

“It's a fun environment to work in and I enjoyed working with both large and small client projects.”

Trust International
Key Account Manager (KAM)
Aug. 25, 2021

“The atmosphere was good and I worked for many years with largely the same colleagues.”

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSCBlue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC
Strategic Account Manager II
Aug. 19, 2020

“My salary is competitive for my area and I report up to some of the best management.”

Vice President, Strategic Accounts
Jun. 2, 2020

“The best part of working at LegacyShield has been the opportunity for career growth and personal development.”

Procter & GambleProcter & Gamble
Key Account Manager
Mar. 22, 2021

“Your experience in P&G will prove to be priceless in both personal and career development.”

Robert Bosch Tool CorporationRobert Bosch Tool Corporation
Key Account Manager (KAM)
Aug. 4, 2021

“Very heavily male dominated with a mentality of who you know not what you know to progress in your career.”

Key Account Manager (KAM)
Nov. 18, 2020

“Meesho is one of the best company I've worked with.You get lot of opportunities to learn”

Imperial Connections Support ProgramsImperial Connections Support Programs
Key Account Manager
Apr. 19, 2021

“The development and the mentorship were key to my success and because of it I was able to do really really well.”

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Key Account Manager Interviews

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