What does an Information Technology Administrator do?
Information technology (IT) administrators maintain a company's IT network, servers, and security systems. They work in a company's IT department and may manage ticket queues and set departmental priorities. They travel to remote sites and customer locations to resolve issues with software and hardware. They oversee organizations’ computer systems, manage IT teams, maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting techniques.
IT administrators perform diagnostics tests, debug sand procedures to optimize computer systems and document processing fees. They are responsible for backing up and archiving data and developing data retrieval and recovery procedures. They design and implement efficient end-user feedback and error reporting systems and supervise IT department employees. They remain up to date with advancements and best practices in IT administration and need a bachelor's degree in computer science, information technology, information systems, or related fields and at least two years of experience in a similar role.
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Common Skill Sets