What does an Installation Manager do?

Installers are service professionals who affix and position equipment in a designated location and complete the set-up process so the equipment is ready for operation or can serve its purpose. Their primary objective is to ensure the equipment is installed in a safe manner that doesn’t present any hazards while also supporting functionality to allow for the best possible performance. They review and explain operation and maintenance information to the user or customer. They may also provide ongoing support, maintenance, and repairs.

Installers have a minimum of a high school diploma and may have completed a trade school program or training course. Hands-on experience installing and adjusting the particular equipment involved is preferred. These roles are often physically demanding and may involve working in strenuous conditions.

What responsibilities are common for Installation Manager jobs?
  • At times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs.
  • Ensure the safety, quality, and efficiency of the crew.
  • Test electrical equipment or systems to ensure proper functioning.
  • Carry material and stage for installer at the customer's' home.
  • Guide, coordinate and oversee fellow installers.
  • Educate about benefits and upsell to customers add-on sales products.
  • Evaluate and monitor performance and quality standards of sub-contractors.
  • Maintain shop tools and equipment in safe working order.
  • Educate customers on the features and functionality of installed products.
  • Assist with the completion of tasks within allotted time frame.
  • Assist with parts, shipping, receiving and inventory as needed.
  • Review paperwork with customer and collect payment as needed.
  • Assist in the removal and installation of materials in customer homes.
What are the typical qualifications for Installation Manager jobs?
  • Bachelor's or Graduate's Degree in business, computer science, engineering, or electronics or equivalent experience.
  • Experience with Microsoft Vista
  • Work with a positive attitude during problem solving exercises.
  • Pay attention to detail by listening to client concerns and issues.
  • Onboarding of new clients utilizing time management and people skills alongside advocacy when necessary.
  • Able to multitask during client servicing.
  • Job-specific skills such as splicing and racking.
  • Able to work in non-traditional spaces such as roofs or basements.
  • Familiar with installation practices for items such as modems or antennas.
  • Can lead clients through new processes and procedures using leadership skills and instructional tone after servicing occurs.
Work/Life Balance
3.2 ★
Salary Range--
Career Opportunity
3.2 ★
Avg. Experience2-4 years

Installation Manager Salaries

Average Base Pay

$71,497 /yr
Same as national average
Not including cash compensation
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Median: $71K
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Glassdoor Estimated Salary

Installation Manager Career Path

Learn how to become an Installation Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Installation Manager

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Installation Manager Insights

Read what Installation Manager professionals have to say about their job experiences and view top companies for this career.
Pierson Computing ConnectionPierson Computing Connection
IT Installation Technician
Jun 23, 2021

“If you do well they give excellent bonuses and I've received a card on my birthday.”

Lead Installer
Mar 29, 2022

“The installation teams were always great to work with and I enjoyed the rewarding factor of this job.”

Dagasa Fixtures & DisplaysDagasa Fixtures & Displays
Fixture Installer
Feb 18, 2022

“Management spies on you outside of work and you get in trouble for doing anything but sitting at your hotel.”

Jun 29, 2022

“No benefits for the most part; not what I would consider a "career job"”

Statewide SecurityStatewide Security
Installation Technician
Jan 25, 2023

“Good pay to start but the work is not what they say it’s going to be.”

Alaskan Air Conditioning and HeatingAlaskan Air Conditioning and Heating
HVAC Lead Installer
Jul 22, 2021

“Pay was decent if you were quick to install since it was per unit install.”

Erie HomeErie Home
Install Manager
Feb 26, 2021

“People pay a premium for a sub to do the job for a good pay to them.”

Pierson Computing ConnectionPierson Computing Connection
IT Installation Technician
Jun 23, 2021

“I greatly enjoyed working here and if warehouse or install work is what you are interested in then this is a great choice.”

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Installation Manager Interviews

Frequently asked questions about the role and responsibilities of an Installation Manager

The most similar professions to Installation Manager are:
  • Electrician
  • Heavy Equipment Operator
  • Mechanic
  • Machine Operator

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Installation Manager jobs