What does an Inside Sales Representative do?

As an Inside Sales Representative you will work with customers to ensure a smooth sales process. You will demonstrate excellent customer services and professionalism during in store and follow up with customers. You will develop leads and seek opportunities to present additional products to current customers.

You could be the ideal candidate if you have a GED or H.S. diploma with 3 years of experience in commission sales. You must possess excellent customer service skills and have marketing and sales acumen to develop leads and explain the products addressing questions and concerns in order to make sales. You need to have the ability to stand for long periods of time and work with the sales teams in support of team goals. A background check is required before an offer can be extended.

What responsibilities are common for Inside Sales Representative jobs?
  • Responsible for product knowledge to answer customer questions
  • Greet customers and create rapport
  • Responsible closing deals and processing payments
  • Responsible for customer follow-up
  • Developing leads and referrals
  • Create personal marketing plan
  • Achieve monthly sales quotas
  • Use excellent oral communication and best practices in customer service when interacting with customers
What are the typical qualifications for Inside Sales Representative jobs?
  • 3+ years of experience in commission sales
  • Background check, required
  • Possess excellent customer service skills
  • Must be knowledgeable on store products
  • Excellent oral communication skills
  • Ability to lift up to 30 pounds
  • Ability to stand for long periods of time
  • Willingness to work varied shifts that change weekly
  • Ability to establish rapport and closing sales
EducationBachelor's Degree
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience2-4 years

Inside Sales Representative Salaries

Average Base Pay

$48,334 /yr
Same as national average
Not including cash compensation
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Median: $48K
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Glassdoor Estimated Salary

Inside Sales Representative Career Path

Learn how to become an Inside Sales Representative, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Inside Sales Representative
Senior Inside Sales Representative
Inside Sales Representative

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Inside Sales Representative Insights

Read what Inside Sales Representative professionals have to say about their job experiences and view top companies for this career.
Inside Sales Representative
Mar 23, 2022

“The people who work in the shop are really nice and good to work with.”

Ferguson EnterprisesFerguson Enterprises
Inside Sales Representative
Aug 11, 2021

“Long hours and stressful but worth it if you know your worth and ask for it.”

Olly OllyOlly Olly
Inside Sales
Nov 2, 2022

“Management is great and knowledgeable and really help you be the best you and grow in your role.”

ISR- Inside Sales Representative
Apr 12, 2021

“Two week trip to San Francisco for new hire onboarding is amazing and EoY trip to Vegas.”

ISR- Inside Sales Representative
Jan 13, 2021

“I love VMware because they give me a great work flexibility in our understanding of my personal and professional life”

HealthFlex Home Health ServicesHealthFlex Home Health Services
Inside Sales Specialist
Jun 9, 2022

“I feel lucky to have such a great team and be managed by some of the best!”

Lima Orthopaedics
Inside Sales Representative
Jun 9, 2022

“My manager is heavily invested in my future and I have never felt so supported in my career ever”

Inside Sales Representative
Feb 8, 2023

“Great team work and I get to spend most my time selling and not on other distractions.”

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Inside Sales Representative Interviews

Frequently asked questions about the role and responsibilities of an Inside Sales Representative

When working as an Inside Sales Representative, the most common skills you will need to perform your job and for career success are Time Management, Pipeline, CRM, Interpersonal and Communication and Microsoft Office Suite.

The most similar professions to Inside Sales Representative are:
  • Sales Representative
  • Sales Manager
  • Account Manager
  • Account Executive

The most common qualifications to become an Inside Sales Representative is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.

Related Careers

Sales Representative
50% skills overlap
Sales Manager
Account Manager
13% skills overlap
Account Executive

Inside Sales Representative jobs