Service Representative Career Path

Are you thinking of becoming a Service Representative or already started your career and planning the next step? Learn how to become a Service Representative, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Service Representative job openings and options for career transitions into related roles.

How to Become a service representative

If you're considering starting your Service Representative career path, it's important to note the skills, qualifications, and time it takes to become a professional Service Representative and how to advance your career path. Below are the steps generally required to begin and advance your Service Representative career.
Contents

1

Earn a Degree

To begin your Service Representative career path, a Bachelor's Degree in Business or a related field is usually necessary in order to remain a competitive option for employers. Focus on industry-specific skill development during your education in order to be properly equipped when applying for entry-level positions and entering the job force. A Service Representative internship may be required to earn your Bachelor's Degree and acquire necessary on-the-job skills before entering the workforce.

What type of degree should you pursue to become a Service Representative?

56% of people working as a Service Representative earned a Bachelor's Degree

What skills do you need to be a Service Representative?

  • Excellent Customer Service
  • Computer Literate
  • Microsoft Office Suite
  • Outstanding Communication
  • Typing
  • Written Communication
  • Excellent Communication
  • IN Spanish
Based on resume data from Glassdoor users who reported working as a Service Representative in the United States.

2

Choose a Specialty in Your Field

As an Service Representative, you may be required to choose a specialty within your field. Determine which part of the Service Representative field you feel strongest in, and continue taking active steps toward growing in your chosen Service Representative specialty.

3

Get an Entry-Level Position as a Service Representative

Once you've acquired a Bachelor's Degree in Business or a related field, you'll typically begin your career as an entry-level Service Representative. In general, you can become a Service Representative after completing your 4 year Bachelor's Degree in a related discipline. Depending on the type of Service Representative role you’re pursuing, you may want to explore certification in certified pharmacy technician.

4

Advance in Your Service Representative Career

Following entry-level, there are several Service Representative career path levels to advance into. It can take 2 years as an entry-level Service Representative to progress to the senior service representative position. Each advanced Service Representative position requires approximately 2 years of experience at each level to advance in your Service Representative career path. It may be necessary to receive additional education, an advanced degree such as a Master's Degree in a related field, or special certifications in order to advance your Service Representative career path.

5

Continued Education for Your Service Representative Career Path

Not all industries and companies require continued education to advance your Service Representative career path. However, earning this degree may help you advance to higher-earning positions more quickly. Earning a Bachelor's Degree in Business can take 4 years to complete. People that have earned their Bachelor's Degree typically make $67,648 compared to $27,682 for those without that type of degree.

Seniority Levels

L2

Service Representative

2 - 4Years of Experience
$46,085 /yrAvg. Annual Salary
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16% advanced to

L3

Senior Service Representative

2 - 4Years of Experience
$47,056 /yrAvg. Annual Salary
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L4

Service Representative IV

5 - 7Years of Experience
$46,208 /yrAvg. Annual Salary
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Salary Trajectory

Service Representative Career Path

$60K
$45K
$30K
$15K
$0
L2
L4
L11
Seniority Levels

Related careers in the Administrative Industry

Interested in other Administrative careers? Below are occupations that have high affinity with Service Representative skills. Discover some of the most common Service Representative career transitions, along with skills overlap.