Senior Customer Success Manager Career Path

Are you thinking of becoming a Senior Customer Success Manager or already started your career and planning the next step? Learn how to become a Senior Customer Success Manager, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Senior Customer Success Manager job openings and options for career transitions into related roles.

Seniority Levels

L3

Senior Customer Success Manager

Alias: Customer Success Manager III
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2 - 4Years of Experience
$80,206Avg. Annual Salary
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L4

Leader of Customer Success

Alias: Team Lead Customer Success Manager, Lead Customer Success Manager
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5 - 7Years of Experience
$60,751Avg. Annual Salary
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L5

Principal Customer Success Manager

Alias: Senior Lead Customer Success Manager
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8+Years of Experience
$60,751Avg. Annual Salary
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Salary Trajectory

Senior Customer Success Manager Career Path

$150K
$125K
$100K
$75K
$50K
L3
L5
L7
L10
Seniority Levels
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Important Skill Sets for the Senior Customer Success Manager Career Path

Excellent Communication
Powerpoint
Persuasion
Escalation

Senior Customer Success Manager Career Transitions

Your skills as a senior customer success manager can prepare you to transition into related roles, such as call center representative or customer service manager, which could open up different career paths for you. Below are the most common senior customer success manager career transitions, along with typical salaries and skill requirements.