How to Become a Helpdesk Technician?
Are you thinking of becoming a Helpdesk Technician or already started your career and planning the next step? Learn how to become a Helpdesk Technician, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Helpdesk Technician job openings and options for career transitions into related roles.
Helpdesk Technician Career Path
Helpdesk Technician
Alias: Associate Helpdesk Technician, Assistant Helpdesk Technician...(3)
14% advanced to
2 - 4Years of Experience
$41K - $55K /yrAvg. Annual Salary
14% advanced to
Senior Helpdesk Technician
Alias: Helpdesk Technician III, Helpdesk Technician Supervisor
2 - 4Years of Experience
$52K - $72K /yrAvg. Annual Salary
Lead Helpdesk Technician
Alias: Team Lead Helpdesk Technician
5 - 7Years of Experience
$63K - $95K /yrAvg. Annual Salary
Salary Trajectory
Helpdesk Technician Career Path
Helpdesk Technician I
Helpdesk Technician
Senior Helpdesk Technician
Lead Helpdesk Technician
$30K
$46K
$62K
$78K
$110K
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Important Skill Sets for the Helpdesk Technician Career Path
Windows Operating Systems
Active Directory
Windows 10
Microsoft Office Suite
Related careers in the Information Technology Industry
Interested in other Information Technology careers? Below are occupations that have high affinity with Helpdesk Technician skills. Discover some of the most common Helpdesk Technician career transitions, along with skills overlap.