Customer Success Manager Career Path

Are you thinking of becoming a Customer Success Manager or already started your career and planning the next step? Learn how to become a Customer Success Manager, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Customer Success Manager job openings and options for career transitions into related roles.

Seniority Levels

L2

Customer Success Manager

Alias: Associate Customer Success Manager, Customer Success Manager II...(3)
Learn More
5 - 7Years of Experience
No Salary Reports
Learn More
59% advanced to

L3

Senior Customer Success Manager

Alias: Customer Success Manager III
Learn More
2 - 4Years of Experience
$80,206Avg. Annual Salary
Learn More

L4

Leader of Customer Success

Alias: Team Lead Customer Success Manager, Lead Customer Success Manager
Learn More
5 - 7Years of Experience
$60,751Avg. Annual Salary
Learn More

Salary Trajectory

Customer Success Manager Career Path

US$150K
US$113K
US$75K
US$38K
US$0
L2
L4
L6
L9
Seniority Levels
Are you paid fairly? Get a free, personalised salary estimate based on today's job market
Get Your Estimate

Important Skill Sets for the Customer Success Manager Career Path

SaaS
Excellent Communication
Excellent Customer Service
Written Communication