What does a Food Service Director do?

A food service manager is responsible for the operations and daily activities of a restaurant. They are responsible for every single meal that a customer has at a restaurant. A few of the main duties of a food service manager are greeting customers at the entrance, ordering food supplies, dealing with customer issues and complaints, and hiring and training new employees. They also have to create reports that update owners on how the restaurant is performing. Some of the job titles that a food service manager had in the past would be server and food runner.

A food service manager should have five years of experience in the restaurant industry as well as a high school diploma or GED equivalent. One of the most important skills that a food service manager will have is attention to detail. Another skill is organization as the food service manager will have to be able to run a restaurant effectively.

  • Budgeting the weekly expenses of the restaurant
  • Solve any customer complaints or issues
  • Follow all food safety regulations
  • Schedule staff and cover for any shifts
  • Hire and train new employees
  • Set long term goals for the restaurant
  • Ensure high quality food comes from the kitchen
  • Develop a menu for the restaurant
  • High School Diploma or GED equivalent
  • Bachelor's degree or culinary degree preferred
  • Ability to juggle multiple tasks at once
  • Ability to forecast supplies as needed
  • Ability to manage a budget
  • Excellent interpersonal skills
  • Ability to give constructive criticism to employees
  • Ability to create restaurant policies for employees to follow
  • Amazing leadership abilities
EducationBachelor's Degree
Work/Life Balance
3.2 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience2-4 years

Food Service Director Salaries

Average Base Pay

$64,632 /yr
Same as national average
Not including cash compensation
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$45K
Median: $65K
$94K
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Glassdoor Estimated Salary

Food Service Director Career Path

Learn how to become a Food Service Director, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L7
Director of Food Service
$72,272/yr
L8
See Career Path

Food Service Director Insights

Read what Food Service Director professionals have to say about their job experiences and view top companies for this career.
DebenhamsDebenhams
Food Service Supervisor
Oct. 24, 2020

“Some of the people you work with are great and some of the customers are just amazing.”

SAGE Dining ServicesSAGE Dining Services
Food Service Director
Sep. 5, 2019

“You have a great place to work and your quality of life is even better.”

Maryland Department of Natural ResourcesMaryland Department of Natural Resources
Seasonal Concessions Manager
Aug. 15, 2021

“The pay is not great (but what do you expect for a job geared toward students).”

AramarkAramark
Food Service Supervisor
Jan. 14, 2020

“My manager tried the best he could to accomidate me with the situation I was in.”

A&W RestaurantsA&W Restaurants
Food Service Supervisor
Sep. 12, 2021

“Not worth a good hourly pay”

TEA TOP
Food Service Handler
Aug. 18, 2021

“Flexible schedule good for college students”

Healthcare Services GroupHealthcare Services Group
Food Service Manager
May 26, 2021

“Pay is decent but not great”

Compass Group USACompass Group USA
Food Service Manager
Apr. 12, 2021

“No work and life balance”

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Food Service Director Interviews

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Food Service Director jobs