What does a Field Service Engineer do?

Field service engineers design, install, or repair equipment related to different sectors of the technology world. They perform repair installation duties at a client's home or in a place of business. They can work in public and private sector settings and at electric manufacturing companies. Sometimes they are required to train customers on how to use certain types of hardware.

Field service engineers interact with clients to solve their issues. They install new hardware and software or systems and keep track of existing problems; they check on these existing problems and, at times, team up with other professionals. They are responsible for keeping track of newly- purchased equipment. Field service engineers work directly with people, have extensive knowledge of computer software and hardware, and possess excellent people and mechanical skills. Field service engineers need a minimum bachelor's degree in a scientific computer or engineering subject.

What responsibilities are common for Field Service Engineer jobs?
  • Provide intermediate level of engineer support and service work.
  • Troubleshoot or provide support to customers and onsite crews.
  • Install, modify, clean, and repair computer hardware and software.
  • Conduct site inspections to ensure construction compliance with plans and specifications.
  • Maintain accurate service logs and enter them in the database.
  • Perform on-site service, repair and/or installation of company product(s).
What are the typical qualifications for Field Service Engineer jobs?
  • Bachelor's Degree in computer science.
  • Hands-on experience with PLC systems.
  • Able to carry or pull up to 40 lbs. of test equipment.
  • Budget planning expertise.
  • Exhibit strong leadership, time management, and problem solving skills.
Work/Life Balance
3.1 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience2-4 years

Field Service Engineer Salaries

Average Base Pay

$69,344 /yr
Same as national average
Not including cash compensation
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Median: $69K
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Glassdoor Estimated Salary

Field Service Engineer Insights

Read what Field Service Engineer professionals have to say about their job experiences and view top companies for this career.
Field Service Engineer
Jul 3, 2020

“This isn’t a good place to learn good design and development habits in manufacturing.”

Schneider ElectricSchneider Electric
Field Services Engineer
Jun 12, 2022

“Good company to start your career and a company to come back to after several experiences outside.”

Field Engineer
Aug 5, 2021

“I have been working here during 6 years and it has been such a great opportunity for my career.”

Transit WirelessTransit Wireless
Field Engineer
Jun 19, 2022

“I had amazing co workers most of which quit or were let go but they were smart and made good friends to work with.”

Dempsey Business Systems
Managed Services Engineer
Aug 4, 2021

“The only way I even got a raise was someone had to leave and I got their job.”

Building & EarthBuilding & Earth
Field Engineer
Nov 28, 2020

“The job itself is interesting and the company is growing which opens new opportunities for career advancement.”

Synergy IT SolutionsSynergy IT Solutions
Field Service Engineer
Sept 17, 2021

“Holiday bonus is based on the company's profit and is out of your control.”

Koninklijke PhilipsKoninklijke Philips
Field Service Engineer
Jan 6, 2022

“Good peers and highly experienced colleagues who offer help when needed and can guide you at the start of your career.”

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