Working as a Customer Success Manager
What's it like to work as a Customer Success Manager? Read testimonies from real people who work as a Customer Success Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Success Manager.
Customer Success Manager Ratings
16K Customer Success Manager reviews for 7K companies
377 Customer Success Manager Jobs
Customer Success Manager Reviews
“Happy place to work”
“Managers happy to help guide you down career path.”
“Everyone is happy to help each other out.”
“No happy hours.”
“We also have company/team happy hours and events.”
“No recognition regardless of the number of happy customers you have”
“Can't make everyone happy no matter how hard you try”
“You can't make everyone happy”
Top Companies for Customer Success Manager
Shopify is a platform built for independent business owners of all shapes and sizes to start, sell, market and manage their businesses online, in-store, and everywhere between. With a comprehensive set of industry-leading tools, Shopify has helped over 1.7 million people in 175 countries take control of where they take their businesses. Headquartered in Ottawa, Canada, Shopify has worked with brands like Unilever, Gymshark, Allbirds and countless others that started with nothing but an idea, a passion, or a purpose.
Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That's why Alida created the world's first CXM and insights platform to turn customer truth into action. For over 20 years, iconic brands like Buzzfeed, LinkedIn and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Alida's unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time.
Top Hat is the only digital courseware that enables active learning — a proven student-centered pedagogy that promotes deep understanding, critical thinking, and subject mastery — providing educators with interactive course content, tools, assessment capabilities, and insights in a single, easy-to-use application. Millions of students at 750 leading North American colleges and universities use Top Hat to teach and engage with students before, during, and after class, in both in-person and online education.
D2L is transforming the way the world learns – helping learners of all ages achieve more than they dreamed possible. D2L’s products, partners and vast ecosystem supports millions of people learning online and in person. Our growing global workforce is driven to make learning products that will transform our world by making technology more human. To learn more, visit www.D2L.com.
Oracle is the world’s leading provider of business software. But you probably already knew that. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. What you might not know is that we are leading a cloud revolution. We’re using emerging technologies like AI, machine learning, and blockchain to solve critical real-world problems. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business—it’s helping governments, powering nonprofits, and giving billions of people the tools they need to outpace change and make a difference.
Skillsoft is a pioneer in the field of learning and talent management with a long history of innovation. Skillsoft provides cloud-based solutions for our customers worldwide. Our courses, books and videos have been developed by industry-leading learning experts to ensure that they build talent and develop a more knowledgeable, productive and valuable workforce. Our customer support teams draw on a wealth of in-house experience, flexible delivery platforms and a comprehensive learning e-library to develop both packaged and custom learning programs tailored to our customers' needs. We currently serve over 6,000 customers and more than 19,000,000 learners worldwide and provide continuing, hands-on support to assist them in maximizing their ongoing success. At Skillsoft we believe our corporate culture plays a key role in the company's success. Our strong culture is built with people that share the same core values and are guided by them during their daily activities.
Phreesia helps medical groups and health systems successfully manage patient intake. When we founded Phreesia in 2005, we saw an opportunity to put innovative technology into the hands of patients to automate check-in and streamline front-office workflow. Over the last decade, our platform has evolved as we incorporated eligibility and benefits verification, built our own payments platform and integrated with leading practice management and electronic medical record systems. Today, we manage intake for over 50 million patients annually. Since our founding, we have checked in more than 15% of the U.S. population. Headquartered in New York City and offices located in Ottawa, Canada and Raleigh, NC, Phreesia has grown to over 400 employees.