Working as a Customer Success Manager

What's it like to work as a Customer Success Manager? Read testimonies from real people who work as a Customer Success Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Success Manager.

Customer Success Manager Ratings

16K Customer Success Manager reviews for 7K companies

Work/Life Balance
4.0 ★
Compensation & Benefits
3.9 ★
Career Opportunity
3.9 ★
Number of Jobs on Glassdoor

377 Customer Success Manager Jobs

Customer Success Manager Reviews

What do Customer Success Manager professionals have to say about their job? Read through 16K Customer Success Manager reviews for 7K companies
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Smartice Global
Customer Success Manager
Oct. 30, 2019

“Happy place to work”

InvocaInvoca
Customer Success Manager
Aug. 24, 2021

“Managers happy to help guide you down career path.”

Hive LearningHive Learning
Customer Success Manager
Jun. 25, 2021

“Everyone is happy to help each other out.”

DealHubDealHub
Customer Success Manager
Sep. 9, 2021

“No happy hours.”

ReorgReorg
Customer Success
Jul. 14, 2021

“We also have company/team happy hours and events.”

SprinklrSprinklr
Senior Customer Success Manager
Jan. 27, 2021

“No recognition regardless of the number of happy customers you have”

A Marketing Resource
Customer Retention Representative
Nov. 5, 2021

“Can't make everyone happy no matter how hard you try”

SidecarSidecar
Customer Strategy
Aug. 31, 2020

“You can't make everyone happy”

Top Companies for Customer Success Manager

Shopify
Shopify
4.3 ★
147 Jobs
1K Reviews
2K Salaries

Shopify is a platform built for independent business owners of all shapes and sizes to start, sell, market and manage their businesses online, in-store, and everywhere between. With a comprehensive set of industry-leading tools, Shopify has helped over 1.7 million people in 175 countries take control of where they take their businesses. Headquartered in Ottawa, Canada, Shopify has worked with brands like Unilever, Gymshark, Allbirds and countless others that started with nothing but an idea, a passion, or a purpose.

Highly rated for compensation & benefits

Customer Success Manager jobs

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