What does a Commercial Account Manager do?

Account managers are assigned accounts or customers, and serve as a link between their employer and the customer or the account. They stay in close communication with a client and listen to their needs to figure out ways to achieve their objectives. They act as liaisons between clients and departments within their company and convey information and ensure there is mutual understanding and that business is conducted in an accurate and timely manner. Account managers also inform clients about other services and actions that may lead to greater success or satisfaction.

Account managers monitor a client's budget and explain costs. They negotiate new terms when necessary and provide progress reports to clients and upper management. They stay abreast of trends, changes, and actions by competitors that could impact their clients, and they train junior employees in account servicing. They are assigned clients after salespeople close deals and salespeople brief them on the client's goals and other pertinent information. Account managers assume responsibility for the client from that point on. They foster good relationships with the clients they serve and need a minimum bachelor's degree in business, marketing, communications, public relations, or related fields.

null null
EducationBachelor's Degree
Work/Life Balance
3.5 ★
Salary Range--
Career Opportunity
3.5 ★
Avg. Experience2-4 years

Commercial Account Manager Salaries

Average Base Pay

$72,429 /yr
Same as national average
Not including cash compensation
See More Insights
Median: $72K
See More Insights
Glassdoor Estimated Salary

Commercial Account Manager Career Path

Learn how to become a Commercial Account Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Account Manager
No Salary Reports
See Career Path

Commercial Account Manager Insights

Read what Commercial Account Manager professionals have to say about their job experiences and view top companies for this career.
ASL GlobalASL Global
Account Manager
Oct. 5, 2021

“Worked with some of the best colleagues around the world who are helpful and resourceful.”

ATS Recruitment
Account Manager
Oct. 22, 2020

“I felt welcome from day one and everyone in the team is helpful and friendly.”

Junior Account Manager
May 28, 2019

“I was initially excited to join what I thought was an innovative and dynamic startup in a fast growing marketplace.”

...and company...and company
Director of Client Partnerships
Jul. 8, 2021

“You get to work with some really smart and talented people on some really cool projects.”

Tech MahindraTech Mahindra
Assistant Account Manager
Jul. 4, 2019

“Because its a one of the best and great opportunity to work with this firm.”

ArrowCore GroupArrowCore Group
Account Manager
Jul. 7, 2020

“It's great working with such a great team and having the ability to let your voice be heard.”

Account Director
Jan. 9, 2020

“Everyone is nice enough but not particularly welcoming and tend to stick to their cliques.”

Account Manager
Dec. 14, 2020

“My whole Project is super nice and I really enjoy to work with my German team”

See More

Commercial Account Manager Interviews

Related Careers

Enterprise Account Manager
Channel Account Manager
Strategic Account Manager
Sales Representative
13% skills overlap

Commercial Account Manager jobs