Working as a Collections Representative

WHAT DO WE DO? It’s pretty simple, really. We only do one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the processes, tools and technologies needed to deliver an insanely great customer experience. WHERE ARE WE? Our team is vast and wide, comprised of 100,000 employees in 15 countries around the globe. We’re headquartered in Orange County, CA—the land of perpetual sunshine and avocado on everything. WHO DO WE SERVE? We’re proud to work with clients as diverse as we are, including communications, financial services, healthcare, retail and tech companies—many in the Fortune 500.

Who we are We’re proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank, by assets, in North America, we help our customers make the most of their money. In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows.

Royal Bank of Canada (RY on TSX and NYSE) and its subsidiaries operate under the master brand name RBC. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 98,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.

Employing over 650 industry-focused recruiting experts in approximately 70 offices and client-dedicated locations across 7 provinces, Randstad Canada provides outsourcing, staffing, consulting and workforce solutions in the areas of engineering, finance and accounting, human resources, IT, manufacturing and logistics, office and administration and sales and marketing. Learn more at randstad.ca

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

Passion. Integrity. Excellence. We are Teleperformance, the worldwide leader in outsourced omnichannel customer experience management. For almost four decades, we have been helping our clients across 80 countries serving 175 markets strengthen their relationships with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, and other specialized services. Aon, Great Place to Work, the Everest Group and many others have recognized our expertise in different fields. As a people company, we want to be the bridge that connects you to great opportunities. Allow us to take your career to new places. With your passion and our mission, we can do great things together. Ready to take that first step? We want to hear from you.

At Rogers we’re committed to creating and growing teams that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. Our world class network offers wireless connectivity across Canada, and we are proud to be recognized as the market leader in 5G for both coverage and reliability. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring. Through our three wireless brands Rogers, Fido, and chatr we provide Canadians with choice and value on a variety of plans to meet their needs and connect them to the people and things that matter most. In addition to our commitments to technology and telecommunications, we also own an impressive collection of assets including a wide range of media properties, sports teams, sports events and productions, venues, and e-commerce platforms. Collectively, we support 30 million+ Canadians every month from coast-to-coast-to-coast! \\ Pour voir notre profil en français, changez votre langue dans le coin supérieur droit de la page.

One of the world's largest banking groups by assets, HSBC Holdings owns subsidiaries throughout Europe, Hong Kong and the rest of the Asia/Pacific region, the Middle East and Africa, and the Americas. All told, the company has some 7,500 locations in more than 80 countries. Its activities include consumer and commercial banking, credit cards, private banking, investment banking, and leasing. Its North American operations comprise HSBC USA, HSBC Bank Canada, HSBC Bank Bermuda, and Grupo Financiero HSBC in Mexico.

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future,” we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

Incorporated in 1926, Gatestone & Co. is a privately owned Contact Center and BPO organization providing services such as; Customer Care, Technical Support, Telesales, Digital Solutions, Social Media Management, Back Office Support and Receivable Management. As an industry leader, we provide outsourced Omni-channel solutions to many brand-sensitive and Fortune 500 companies globally. In conducting our operations, Gatestone sets high standards with respect to security and compliance with physical premise and data security being our highest priorities. Gatestone has a highly experienced management team, with decades of work experience, both nationally and internationally. Our forward thinking leadership allows us to develop strong strategies and deliver top performance results for our clients. As a result of our strategic investment in our people, unique hiring policies, technologies and process innovations Gatestone consistently delivers high quality performance and has been steadily recognized in the industry, winning several prestigious awards such as; JD Power & Associates Award for Customer Service Excellence, Call Center Excellence Award for Best Outsource Provider and Best CRM Solution Provider and GTACC Award for Service Consistency.