What does a Lead Teller do?

Tellers are responsible for handling customer transactions and helping with account related inquiries at banks. This most typically includes processing account deposits and withdrawals for a variety of account holders. Some tellers are also responsible for other banking services, including creating accounts, managing safety deposit boxes, and helping customers order replacement checks.

Tellers usually have a high school diploma, as well as some experience with handling cash and interacting with consumers in a retail or service-based environment. Tellers can oftentimes advance into senior teller positions and then into other banking services, like mortgages and loans.

What responsibilities are common for Lead Teller jobs?
  • Perform routine bank telling tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks
  • Open and close a variety of types of accounts, process address changes, and collect security box rental fees
  • Maintain and balance the cash drawer on a daily basis by accounting for cash assigned, received, and disbursed
  • Comply and stay up-to-date with applicable laws and regulations
  • Promote strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features
  • Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery
  • Actively contribute to meet the branch business goals, as well as individual sales and customer service goals
  • Accurately close out the the teller terminal and remit daily work to supervisor
What are the typical qualifications for Lead Teller jobs?
  • High school diploma or equivalent (GED) required
  • 1-2 years of experience as a teller or in a related field preferred
  • Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to use a calculator and a computer
  • Ability to use Microsoft Office products
  • Experience with financial institution software systems preferred
  • Cash handling, customer service, and/or sales experience preferred
  • Ability to stand for long periods of time
EducationGED / High School Degree
Work/Life Balance
3.5 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience0-1 Year

Lead Teller Salaries

Average Base Pay

$38,095 /yr
Same as national average
Not including cash compensation
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Not enough salaries reported to show distribution
$17K
Median: $38K
$83K
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Glassdoor Estimated Salary

Lead Teller Career Path

Learn how to become a Lead Teller, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L4
Lead Teller
$38,095/yr
L7
L4

Average Years of Experience

0 - 1
34%
2 - 4
33%
5 - 7
0%
8+
33%
Not including years spent in education and/or training
See Career Path

Lead Teller Insights

Read what Lead Teller professionals have to say about their job experiences and view top companies for this career.
KeyBankKeyBank
Lead Teller
Mar 18, 2021

“Key bank is amazing at following career pathing and helping you reach goals within the company”

Bank of AmericaBank of America
Bank Teller
May 27, 2022

“my boss didn't let me sit as a teller whilst pregnant and was rude after returning from my FMLA leave”

Bank of AmericaBank of America
Bank Teller
Dec 31, 2021

“I really did enjoy working for them and the people I worked with were amazing.”

PNC Financial Services GroupPNC Financial Services Group
Lead Teller
Feb 16, 2022

“My team is great to work with and I love being able to choose many different career paths.”

Zymo ResearchZymo Research
Bank Teller
Aug 3, 2022

“Owner is a great guy! Free lunch every Thursdays and free fruit twice a week.”

BOFA
Bank Teller
Aug 8, 2021

“Good place to work near my home love my customers and people I work with.”

Citizens Bank of Ada
Bank Teller
Aug 6, 2020

“They have great benefits and I would highly recommend someone to open an account or a job application.”

Bank of PunjabBank of Punjab
Head Teller
Aug 1, 2021

“Fun place to work with good people i dont know i guess i i i i i i i i”

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Lead Teller Interviews

Frequently asked questions about the role and responsibilities of a Lead Teller

The most similar professions to Lead Teller are:
  • Customer Care Manager
  • Customer Success Manager
  • Customer Service Manager
  • Customer Relations

The most common qualifications to become a Lead Teller is a minimum of a GED / High School Degree and an average of 0 - 1 of experience not including years spent in education and/or training.

Related Careers

Customer Care Manager
$56,250
Customer Success Manager
$64,567
No skills overlap
Customer Service Manager
$54,802
Customer Relations
$38,525
No skills overlap

Lead Teller jobs