The best thing is the 50% discount on other Whitbread companies such as Premier Inn, and free drinks on shift. Unfortunately holiday and time off must be requested 4-5 weeks in advance, and cannot be granted at the busiest periods such as Christmas.
If you are a barista or barista maestro you will just gain some virtual points where you can buy something of your choice. But you will get those points only depending from your store performance. Holidays pay is good,
There are plenty of discount across many companies.
Costa coffee offers free coffee to all staff on shift and off shift in any costa cofee in the uk and ireland which is cool. It also has very generous discounts for food and cold drinks.
Easy to get time off, paid holiday
Free coffee. 50% discount on food. 25% off shift.
Feel Good points are issued throughout the year, and can exchanged for things from the online store. They can add up over time but most would rather just have the cash.
No perks or benefits whatsoever. Normally Costa employees are able to get discounts in other Costas and other companies owned by Whitbread such as Premier Inn but as our Costa was owned by a franchise we were not allowed to enjoy these benefits. Employees from other Costas and Whitbread owned companies could get discount in our store but the same benefits did not extend to us. We were not even allowed to make ourselves drinks while working. While other Costa employees enjoy free drinks whenever they want, we had to either pay for ours or do it in secret when a manager wasn't looking. Time off is the standard 28 days holiday, however booking time off was always a pain as management would often cast you to the side as they were "too busy" to deal with it.
Free coffee/drinks on shift, 50% discount on other products
There are no benefits, My training was non existent and I did not get any opportunities to progress
List based on reports from current and former employees. It may not be complete.