Revised: 26 April 2009
Glassdoor, Inc. (“Glassdoor”, “us” or “we”) provides services related to sharing information about employers and salaries (the “Services”) in connection with the Glassdoor website, located at http://www.glassdoor.ca (the “Site”).
If you sign up for additional features and services that are governed by additional terms and conditions, we will inform you accordingly when you sign up for these additional features and services. Unless otherwise provided by the additional terms and conditions, they are hereby incorporated into this Agreement by reference.
Please read this Agreement carefully before using the Services or parts thereof. This Agreement is a legally binding agreement between you (the individual using the Services, and the company (if any) for which they are used) and Glassdoor.
Your Glassdoor Account
In order to use the Services (and to become a Member), you must create a Glassdoor account on the Site (“Account”).
Eligibility. By using the Services, you represent and warrant that: (a) all the registration information that you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are thirteen (13) years of age or older upon registration and (d) your use of the Services does not violate any applicable law or regulation, or any other obligation (including contractual obligation) that you might have towards third parties. In order to become a Member, you have to provide (i) salary details for a current or former job (“Salary”) or (ii) a review of a current or former employer (“Company Review”) or (iii) a review of a job interview with a current or prospective employer (“Interview Review”). Any Account that you have created by registering on the Site may be deleted without warning if we believe that any representation and warranty you have made hereunder is breached or inaccurate.
Password. When you sign up to become a Member, you will also be asked to choose a password for your Account. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use another Member's Account or password at any time. You agree to notify us immediately if you suspect any unauthorised use of your Account or access to your password. You are solely responsible for any and all use of your Account.
Term and Termination. This Agreement shall remain in full force and effect (a) while you are using the Services, if you are a Visitor and (b) for the duration of your membership, if you are a Member. You may delete your Account and end your membership at any time, for any or no reason by sending a request to Customer Care; please note that even if you delete your Account but continue to use the Services as a Visitor, your use of the Services is still subject to this Agreement. Unless Glassdoor has terminated your Account, you can start a new membership by registering and providing a new Salary, Company Review or Interview Review. We may terminate your membership for any or no reason at any time by ceasing to provide the Services to you. You understand that termination of this Agreement and the Account that you have created with us may involve the deletion of your Account information from our live databases. We will not have any liability whatsoever to you for any termination of your Account or related deletion of your information.
Ownership: Use of Services
Your Grant. We do not claim ownership in any Content that you upload, provide, make available or otherwise transfer (“post”) on the Services, but to be able to legally provide our Users with the Services, we have to have certain rights to use such Content in connection with the Services, as set forth below. In return, we also grant you certain use rights, as set forth in Section 2.2, to the Content that we (or our licensors) own and use to provide the Services to you and other Users. By posting any Content on the Services, you hereby grant to us an unrestricted, irrevocable, perpetual, non-exclusive, fully paid and royalty-free licence (with the right to sub-license through unlimited levels of sub-licensees) to use, copy, perform, display, create derivative works of and distribute such Content in any and all media (now known or later developed) throughout the world. No compensation will be paid with respect to the Content that you post through the Services. You should only post Content to the Services that you are comfortable sharing with others under the terms and conditions set forth herein.
Third-party Content. The Services contain Content provided by us and our licensors (“Glassdoor Content”). We and our licensors (including other Users) own and retain all proprietary rights in the Glassdoor Content, and we own and retain all property rights in the Services. Provided you are a User, and subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-sub-licensable licence under the intellectual property rights licensable by us to download, view, copy and print Glassdoor Content from the Services solely for your personal use in connection with using the Services.
Third Parties and Other Users
Services – Ownership and Restrictions. You acknowledge that all the intellectual property rights in the Services (excluding any Content provided by Users) are owned by Glassdoor or Glassdoor's licensors. You agree not to (a) reproduce, modify, publish, transmit, distribute, publicly perform or display, sell or create derivative works based on the Services or the Glassdoor Content and (b) rent, lease, loan or sell access to the Services. “Content” means any work of authorship or information, including Salaries, Company Reviews, Interview Reviews, comments, opinions, postings, messages, text, files, images, photos, works of authorship, e-mail or other materials.
Glassdoor Content. Content from other Users, advertisers and other third parties is made available to you through the Services. Because we do not control such Content, (a) you agree that we are not responsible for any such Content, including advertising and information about third-party products or services, employer, interview and salary-related information provided by other Members through Salaries, Company Reviews and Interview Reviews and (b) we make no guarantees about the accuracy, currency, suitability or quality of the information in such Content, and we assume no responsibility for unintended, objectionable, inaccurate, misleading or unlawful Content made available by other Users, advertisers and third parties.
Responsibility. Your interactions with other Users on the Services or with advertisers, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the other User or advertiser. You agree that we are not responsible for any loss or damage incurred as the result of any such dealings or with respect to any other User's use or disclosure of information about you that you have provided to publicly available sections of the Services. If there is a dispute between you and any third party (including any User), we are under no obligation to become involved; however, we reserve the right, but have no obligation, to monitor disputes between you and other Users.
Glassdoor Member Interaction. You will not use any information obtained from the Services in order to harass, abuse or harm another person, or in order to contact, advertise to, solicit or sell to any User without their prior explicit consent. In order to protect our Members from such advertising or solicitation, we reserve the right to restrict the number of communications which a Member may send to other Members and the sharing of any Content in any period to a number and amount which we deem appropriate at our sole discretion.
Acceptable Use and Conduct
You are solely responsible for any and all Content that is posted through your Account on the Services and for your interactions with other Users.
Prohibited Content. You agree that you will not post any Prohibited Content or use any Prohibited Content in connection with the Services. “Prohibited Content” is Content that: (i) is offensive or promotes racism, bigotry, hatred or physical harm of any kind against any group or individual, or is pornographic or sexually explicit in nature; (ii) bullies, harasses or advocates stalking, bullying, or harassment of another person; (iii) involves the transmission of “junk mail”, “chain letters,” or unsolicited mass mailing, or “spamming,”; (iv) is false or misleading or promotes, endorses or furthers illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous; (v) promotes, copies, performs or distributes an illegal or unauthorised copy of another person's work that is protected by copyright or trade secret law, such as providing pirated computer programs or links to them, providing information to circumvent manufacturer-installed copy-protection devices, or providing pirated music, videos, or films, or links to such pirated music, videos, or films; (vi) is involved in the exploitation of persons under the age of eighteen (18) in a sexual or violent manner, or solicits personal information from anyone under eighteen (18); (vii) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses and other harmful code; (viii) solicits passwords or personally identifying information for commercial or unlawful purposes from other Users; (ix) except as expressly approved by us, involves commercial activities and/or promotions such as contests, sweepstakes, barter, advertising, or pyramid schemes; (x) contains viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or similar software; or ; (xi) posts or distributes information which would violate any confidentiality, non-disclosure or other contractual restrictions or rights of any third party, including any current or former employers or potential employers, or (xii) otherwise violates the terms of this Agreement or creates liability for us.
Representations Regarding Your Content. You represent and warrant that: (a) you own the Content posted by you on the Service or otherwise have the right to grant the licence set forth in this Agreement, (b) your Content does not violate the privacy rights, publicity rights, copyright rights or any other rights of any person, (c) by providing or posting your Content, you do not violate any confidentiality, non-disclosure or contractual obligations that you might have towards a third party, including your current or former employer or any potential employer, (d) any information that you provide in a Salary, Company Review and Interview Review is correct and (e) any information that you provide about your current, past or potential status as an employee of a certain employer is correct and complete. Please make sure that you only provide information to the Services to which you are allowed to provide without violating any obligations that you might have towards a third party, including any confidentiality, non-disclosure or contractual obligations. Please do not provide any information that you are not allowed to share with others, including by contract or law; please note that any information you provide will be accessible by every User of the Services.
Lawful Use. You will use the Services in a manner consistent with any and all applicable laws and regulations and solely for lawful purposes. The Services are for the personal use of Users only. Commercial advertisements, affiliate links and other forms of solicitation may be removed from your Content without notice and may result in the suspension or termination of your Account.
No Disruption. You will not: (i) cover or obscure any banner advertisements on the Services, or any Glassdoor page via HTML/CSS, scripting or any other means, (ii) interfere with, disrupt or create an undue burden on the Services or the networks or services connected to the Services; (iii) introduce software or automated agents to the Services, or access the Service so as to produce multiple accounts, generate automated messages or to strip or mine data from the Services or (iv) interfere with, disrupt or modify any data or functionality of the Services.
Miscellaneous. You will not attempt to impersonate another User or person, including any of our employees. You will use the Services in a manner consistent with any and all applicable laws and regulations.
The Services may contain links to third-party websites (“Third-Party Websites”) (a) placed by us as a service to those interested in this information; or (b) posted by other Members. You use all such links to Third-Party Websites at your own risk. We do not monitor or have any control over, and make no claim or representation regarding Third-Party Websites. To the extent such links are provided by us, they are provided only as a convenience, and such link to a Third-Party Website does not imply our endorsement, adoption or sponsorship of, or affiliation with, such Third-Party Website. When you leave the Site, our terms and policies no longer govern.
It is our policy to terminate the membership privileges of any Member who repeatedly infringes copyright upon prompt notification to us by the copyright owner or the copyright owner's legal agent. Without limiting the foregoing, if you believe that your work has been copied and posted on the Services in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (i) an electronic or physical signature of the person authorised to act on behalf of the owner of the copyright interest; (ii) an identification of the copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the Services; (iv) your address, telephone number and e-mail address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent or the law; (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner's behalf. Contact information for our Copyright Agent for notice of claims of copyright infringement is as follows:
Attn: Copyright Agent
PO Box 900
Sausalito, CA 94966
We are not responsible for any incorrect or inaccurate Content (including any information in profiles) posted on the Services, whether caused by Users or by any of the equipment or programming associated with or utilised in the Services. We are not responsible for the conduct, whether online or offline, of any User of the Services. We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, any communication with other Users. We are not responsible for any problems or technical malfunction of any hardware and software due to technical problems on the Internet or at the Site or a combination thereof, including any injury or damage to Users or to any person's computer related to, or resulting from, participation or downloading materials in connection with the Services. Under no circumstances shall we be responsible for any loss or damage, including personal injury or death, resulting from use of the Services or from any Content posted on the Site or transmitted to Users, or any interactions between Users of the Services, whether online or offline.
The Services are provided “as-is” and as available. We expressly disclaim any warranties and conditions of any kind, whether express or implied, including the warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy or non-infringement. We make no warranty that: (a) the Services will meet your requirements; (b) the Services will be available on an uninterrupted, timely, secure or error-free basis or (c) the results that may be obtained from the use of the Services will be accurate or reliable.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Limitation on Liability
In no event shall we be liable to you or any third party for any lost profit or any indirect, consequential, exemplary, incidental, special or punitive damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to your use of the Services (for any cause whatsoever and regardless of the form of the action), will at all times be limited to the greater of fifty U.S. Dollars ($50) and the amounts you have paid to us in the twelve (12) months prior to the accrual of the claim.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you and you may also have other legal rights that vary from jurisdiction to jurisdiction.
Amendments. This Agreement may be modified by us from time to time. If we make material changes to the Agreement, we will notify you by sending an e-mail to your e-mail address, as specified in your Account. You agree that such amended Agreement will be effective thirty (30) days after being sent to you, and your continued use of the Services after that time shall constitute your acceptance of the amended Agreement.
Force Majeure. Any delay in the performance of any duties or obligations of either party will not be considered a breach of this Agreement if such delay is caused by a labour dispute, shortage of materials, fire, earthquake, flood, war, terrorism, governmental act, failures of common carriers (including Internet service providers), acts of God or any other event beyond the control of such party, provided that such party uses reasonable efforts, under the circumstances, to notify the other party of the circumstances causing the delay and to resume performance as soon as possible.
Release. To the maximum extent permitted by applicable law, you hereby release us, our officers, employees, agents and successors from claims, demands, any and all losses, damages, rights, claims and actions of any kind including personal injuries, death and property damage, that is either directly or indirectly related to or arises from (i) any interactions with other Users, or (ii) your participation in any of our offline events. If you are a California USA resident, you waive your rights, whether known or unknown, under California Civil Code § 1542, which states, "A general release does not extend to claims which the creditor does not know or suspect to exist in his favour at the time of executing the release, which, if known by him, must have materially affected his settlement with the debtor." Residents of other states and nations similarly waive their rights under applicable and/or analogous laws, statutes or regulations.
Survival. The provisions under Sections 2, 4, 3, 6, 7, 8 and 9 will survive the expiry or termination of this Agreement for any reason.
Indemnity. You agree to defend, indemnify and hold us, our subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable lawyer's fees, made by any third party due to or arising out of your use of the Services and arising from your breach of any provision of this Agreement.
Governing Law and Arbitration. This Agreement shall be governed by the laws of the US State of California without giving effect to any conflict of laws or principles that may provide the application of the law of another jurisdiction. You agree to submit to the personal jurisdiction of the state courts located within Marin County and the federal courts in the Northern District of California, US. Any claim or dispute in connection with this Agreement shall be resolved in a cost-effective manner through binding non-appearance-based arbitration. The arbitration shall be initiated through an established alternative dispute resolution provider mutually agreed upon by the parties. The alternative dispute resolution provider and the parties must comply with the following rules: a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and c) any judgement on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, we may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.
Other. This Agreement constitutes the entire agreement between you and us regarding the use of the Services. Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. The section titles in this Agreement are for convenience only and have no legal or contractual effect; as used in the Agreement, the word “including” means “including but not limited to”. Please contact us with any questions regarding this Agreement by e-mailing us at: firstname.lastname@example.org
Disclosures. Under US California Civil Code Section 1789.3, Users who are residents of California, USA are entitled to the following specific consumer rights information: the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted in writing at 1020 N. Street, #501, Sacramento, CA, 95814 USA or by telephone on +1 916 445 1254.
Copyright/Trademark Information. Copyright © 2008-2014, Glassdoor. All rights reserved. Glassdoor ® is a registered trademark of Glassdoor, Inc. The trademarks, logos and service marks (“Marks”) displayed on the Services are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Mark.