iCrossing Reviews

Updated 22 April, 2015
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2.9
66 Reviews
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Brian Powley
31 Ratings

Pros
  • Good work/life balance, easy work load, flexible with working from home, big name clients (in 6 reviews)

  • You'll learn a LOT very quickly and that experience will be in high demand from other employers (in 4 reviews)

Cons
  • Bloated senior management with little vision (in 4 reviews)

  • Extremely top-heavy organization (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Lead Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Scottsdale, AZ (US)
    Former Employee - Team Lead in Scottsdale, AZ (US)

    I worked at iCrossing

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Small and well knit teams.
    Opportunities to work on challenging projects.
    Mix bag of talent.

    Cons

    Leadership not technology focused.
    Departmental interaction minimal.
    Lack of motivation in employees.

    Advice to Management

    Run the organization like a coherent team.
    Focus on technology and its implementation, This used to be good but is going down each year.

  2. A good opportunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior UI Engineer in Los Angeles, CA (US)
    Former Employee - Senior UI Engineer in Los Angeles, CA (US)

    I worked at iCrossing

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The best thing about working for iCrossing is that you will get to work on high-visibility projects for high-profile clients.

    Cons

    Much of the work is on legacy systems maintaining other people's code.

  3. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iCrossing

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Smart people and a focus on the clients. Teams working together to do great work and some work life balance.

    Cons

    Still trying to settle in to new management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company to work for. Friendly people, exciting clients, and lots of great work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern in Chicago, IL (US)
    Current Intern - Anonymous Intern in Chicago, IL (US)

    I have been working at iCrossing as an intern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lost of variety in the different clients.

    Cons

    Small creative department, mostly SEO driven firm.

    Advice to Management

    Take a step to grow the creative departments in each office.

  6. Pretty Car, but Poor performance Under the Hood

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iCrossing

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Hidden gems among team members
    Majority of the team is genuine
    Flexible work schedule
    Casual dress

    Cons

    Poor executive leadership
    Lack of true team work
    Low morale
    Do not pay out bonuses due to poor financial performance
    Accountability is low
    Overwhelming work load

    Advice to Management

    Improve employee morale and cohesiveness. Employees would appreciate small bonus payouts than the occasional paid happy hour or excessively entertaining clients. Teams don't feel appreciated.

  7. Helpful (1)

    Strong Personalities, Cliques Galore, Great Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iCrossing full-time

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great place to beef up your Paid Search skills
    They also do some cool stuff within Display and SEO
    Even though they tend to be one dimensional (only Paid Search), they offer great training sessions
    The have a products/innovation team, which is different for an agency

    Cons

    Weak leadership from an internal management perspective
    Extremely cliquey culture (lends to information hoarding, bullying, passive-aggressive behavior, micro management, character assassination, etc)
    Poor structure on a few accounts and frankly across the agency as a whole (e.g. multiple archive systems, too many hands in the pot when it comes to projects/teamwork)
    A few very strong personalities (rude, manipulative) in influential positions
    Low morale
    Rampant politics

    Advice to Management

    Sign your leadership up for mandatory leadership training
    Streamline your processes, databases and teams
    Define and clearly communicate the vision/mission statement for iCrossing to the agency on a regular basis
    Build morale by celebrating folks who work hard and come up with unique, innovative ideas for the clients

  8. Good learning experience, though highly dependent on your office, project, and team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Media Manager in San Francisco, CA (US)
    Former Employee - Senior Media Manager in San Francisco, CA (US)

    I worked at iCrossing full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learn a lot about SEM/SEO
    Great career builder and opens up a lot of opportunities after 2 - 3 years
    Can grow a lot, especially if you are smart and work hard
    Smart people that genuinely care about your sucess

    Cons

    Working with clients can become tiresome, especially if it is a difficult client
    Become highly specialized in one field and don't get much exposure to other things
    Can be highly political

    Advice to Management

    Allow for more fluid movement among departments, especially with top talent
    Stay on top of trends in industry (e.g., move to 3rd party bid management software)
    Let go of the politics and promote based on performance

  9. I Enjoyed My Time at iCrossing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior SEO Strategist in Scottsdale, AZ (US)
    Former Employee - Senior SEO Strategist in Scottsdale, AZ (US)

    I worked at iCrossing full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The office culture is excellent. The people they hire are a lot of fun to work with. The whole idea of working hard and playing hard fits well with this company.

    Cons

    None that come to mind.

  10. Very Happy Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iCrossing

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive Pay
    Incredibly intelligent and humble employees
    No one is micro-managed at any level
    All ideas are welcome no matter your level
    Education, and innovative thinking is encouraged

    Cons

    Vacation allotment is not great.
    Employees haven't received bonuses in a few years.
    Depending on who you work with, you may feel there is a lack of structure.

  11. Highschool clique mentality, but great dev team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA (US)
    Former Employee - Anonymous Employee in Los Angeles, CA (US)

    I worked at iCrossing

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Despite not being as straight-forward or as organized as they could be, they do a tremendous job at reacting swiftly to there primary client. The client is very demanding, and it requires the dev team to be quick and agile. They are great at hiring strong developers. Good place to take the next step and learn-up.

    Cons

    You are in or you are out. There is a strong clique mentality at this office location. What makes it worse is no one really fills you in on what they really want from you. Very indirect and passive aggressive leadership team on the primary account. Horrible with promotions. They will ask you to do work above you pay grade and happily string you along for over a year with continued excuses. I saw this happen to myself, and several others. One in fact has been there for years, always going above and beyond, and was strung along for over a year before I left in this situation (not sure if finally was promoted officially). Since I left I was told two others were also passed up for promotion. There are many people who keep paying their dues, and keep getting passed up on the title and pay raise.

    Advice to Management

    Break up the afore-mentioned leadership team if you have not already. I would not be surprised if you loose the client otherwise. Make more effort to reward your strong employees. It costs you more int he end to loose good talent and start over, then to just give them the nod they deserve.

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