hmv

www.hmvgroup.com

hmv Reviews

Updated 14 January, 2015
Updated 14 January, 2015
33 Reviews
3.6
33 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hmv CEO Trevor Moore
Trevor Moore
5 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Passionate about the product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at hmv full-time (more than 10 years)

    Pros

    Working with like-minded people, who care passionately about the product they sell
    Even when times are tough, everyone pulls together
    hmv colleagues are friends for life

    Cons

    Tough working for a company that is in a declining market that receives such negative press

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Decent place to work

    Current Employee - Seasonal Sales Associate in Glasgow, Scotland (UK)
    Current Employee - Seasonal Sales Associate in Glasgow, Scotland (UK)

    I have been working at hmv part-time (less than an year)

    Pros

    Fun co-workers, management was nice enough

    Cons

    Kind of hectic, short breaks

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Love this brand, directors were too ancient to move forward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in London, England (UK)
    Former Employee - Marketing in London, England (UK)

    I worked at hmv

    Pros

    Great fun, friendly workplace
    Relaxed
    Nice benefits

    Cons

    My manager was not encouraging and being connected to the HR director at the time it was hard to put forward.
    Made redundant very soon after hire
    Frustrating as implementing change and progression was held back

    Advice to ManagementAdvice

    Well back then it would be buckle up, I'm sure now things have changed. (Hopefully)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Facing the music...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Temp
    Former Employee - Seasonal Temp

    I worked at hmv full-time (less than an year)

    Pros

    Getting to listen to new music
    Friendly team of colleagues
    Had a rota system so got to mix tasks up a bit
    Lenient with piercings and weird hair colours
    Watching the managers sweat when the CEO turned up for a visit.

    Good hours for a temporary contract
    Discount despite being a temp.

    Cons

    Worked at a Pop-up store, was told we would get 60p above minimum wage during interview, then we were texted later that it was in fact minimum wage.

    Thought working in HMV would be dynamic and interesting, but turned out to be a soulless profit making exercise. Maybe I've been watching the movie 'Empire Records' too much.

    Took the fun out of customer service and retail by treating customers like gods.

    Some of the tasks we were told to were a bit silly.
    (1) Stand at the entrance and hand out offer leaflets, of which customers would pick up then discard in various places around the store, e.g inside DVD cases.
    (2) Walk around the store in a clockwise fashion and approaching customers and asking if they need any help, while your colleague would do the same, so you would end up annoying customers twice. Also to hand out more leaflets.
    (3) The mentioned walk was briefly updated with the most ridiculous thing ever. We had to selotape DVD's together like you would be holding a spread deck of cards, and you would hold this in 1 hand while offering assistance. Bizarre marketing ploy.

    We were also told despite being on a 6 week contract, that there would be possibilities for career opportunities at the closest permanent store, but we were told strictly no positions will be available by other management. Very confusing.

    Oh and the pink Tshirt. Not so good for guys

    Advice to ManagementAdvice

    Better pay and don't bend the truth about permanent opportunities.

    Recommends
    Neutral Outlook
  6.  

    OK

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hmv

    Pros

    Good merch and staff discount

    Cons

    store played robbie williams all the time
    high turnover

  7.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hmv full-time

    Pros

    Staff, discount, range, prices great customer service

    Cons

    Not enough staff, wages, no external training

  8.  

    Friendly, enjoyable, range of duties during working day made day fly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant

    I worked at hmv part-time (less than an year)

    Pros

    Gfeat team, freedom to discuss wide range of products. Customer interaction was good.

    Cons

    Mornings could be boring as customers can come in later

    Advice to ManagementAdvice

    None

    Recommends
    No opinion of CEO
  9.  

    Fallen Giant - Still Falling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Royal Tunbridge Wells, England (UK)
    Former Employee - Anonymous Employee in Royal Tunbridge Wells, England (UK)

    I worked at hmv full-time (more than an year)

    Pros

    Relatively flexible shift pattern, staff discount on products, great camaraderie, relatively good prospects if you are willing to move to the other end of the country and are fanatical about HMV

    Cons

    Regional management live on a different planet - management visits degenerate into turning the store into an ideal homes exhibition to match the pictures in the "handbook" (right down to the sticker drawer in the stock room). Not allowed a modicum of independent thought due to aforementioned "handbook" and centralised strategies. Working for the company is akin to joining a cult, if HMV is not THE all powerful obsession in your life - then expect limited to no job progression whatsoever. If you are lucky enough to progress - be prepared to be moved at a moments notice to other stores (i.e. you work in Scotland and are promoted to assistant manager at the other end of the country) and then maybe be told three months later that store is being closed due latest re-structuring. If you are lucky enough to get onto some kind of staff training other than handbook assimilation - expect that also to be cancelled without warning - successfully entered the graduate scheme only for it to be cancelled within a month and offered an inferior training position in its place (also in turn cancelled). For a company that had such a strong market position and with employees passionate about the products they sell it is a true disappointment that this was not being capitalised by the captains running the ship. Oh and they saw Digital and Online (iTunes et al) gunning for them for a long time and left it too late.

    Advice to ManagementAdvice

    Listen to your people and allow the true talent (rather than the latest round of robots fresh out of conditioning school) to shine. Alas - too late - The ship sank last year and is now being rationalised (i.e. being gutted). A real shame for such an iconic brand.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    DIFFICULT TIMES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at hmv as a contractor (less than an year)

    Pros

    If you love music, it is an interesting place to work

    Cons

    Money difficulties
    Will it or won't it survive?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Games and Technology Seasonal Colleague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hmv

    Pros

    - Decent pay compared to other
    - Good if you have an interest in Tech and Games

    Cons

    - None in Particular To be Honest

    No opinion of CEO

Work at hmv? Share Your Experiences

hmv

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.