hmv

  www.hmvgroup.com
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hmv Reviews

Updated Jul 15, 2014

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All Employees Current Employees Only

3.1 25 reviews

25% Approve of the CEO

hmv CEO Trevor Moore

Trevor Moore

(4 ratings)

38% of employees recommend this company to a friend
25 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fun Job

    Key Holder (Current Employee) Toronto, ON

    ProsGreat people, my love for music was supported, great customers, passion for what I sold

    ConsNo room for advancement. I was with the company for 3 years, and was sent to help run other stores. I was constantly give hope that I would advance, but nothing ever came up.

    Advice to Senior ManagementDistrict Managers, Regional Managers, HO staff - Treat your store staff better. Dont take them for granted. A little encouragement goes a long way.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Interesting

    Anonymous Employee (Former Employee)

    ProsVery very very nice music.

    ConsOther employees were sometimes unhelpful.

    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    Nightmarish void where souls were sold for company profit

    (Former Employee) Toronto, ON

    Prosyou met awesome people (both other employees that you worked with and the occasional famous person), the discount was alright

    Conscorporate office down to managers were incredibly pushy with sales and would write you up for not up-selling products at cash, the stores are always a mess, the overhead radio plays all of twenty songs over and over again until you've gone crazy, the customers are rude, the backrooms are chaotic and dangerously messy, hard to take time off, hours are always being cut, no benefits for a full year (even if you are full time)

    Advice to Senior Managementstop treating your employees like garbage - brand loyalty is not established with pushy sales people that are constantly terrified that they'll lose their jobs for not selling enough product

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    not good!

    Sales Assistant (Former Employee) Toronto, ON

    ProsThere' access to great music, movies, cd, dvd, blu-rays, just about anyting you want ot watch or listen to you can find it at hmv

    Consthey don't really treat their employees that well, and there isn't really any room for improvement or any place to move up to

    Advice to Senior Managementyou guys should make employee communication more easy and foster that kind of relationship instead of just bashing everyone around

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    very fun but forget about advancing

    Sales (Current Employee) Toronto, ON

    Pros-very friendly people
    -discount (supplier cost, items become very cheap)
    -flexible when asking for days off
    -flexible around your availability
    -managers become your friends

    Cons-lack of appreciation from managers
    -favouritism
    -can get very boring on most night shifts

    Advice to Senior ManagementAppreciate ALL your workers.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good job, crazy hours

    Store Supervisor (Current Employee) Toronto, ON

    ProsGood Benefits
    Good discounts
    Opportunity for advancement
    Up to date with music, movies & other entertainment
    Get to sell great music to the masses

    ConsLong hours
    Monthly set-ups of restocking/changing sale sections
    Constant moving/price changing/re-merchandising of product
    Endless promotions to memorize sale procedures for
    Working Christmas Eve, New Years Eve, Boxing Day, all at unreasonable hours of the morning/night

    Advice to Senior ManagementI am a leader and it's hard work to try and keep up with all the bullcrap that is HMV. A leader has to be very much dedicated to this company and all the work that surrounds selling cds/dvd's and whatever else. It's nuts i tells ya.

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    It's a job

    Stock Clerk (Former Employee) Pickering, ON

    ProsIt's a comfortable pace, you get to work around a music minded environment, helping people find the newest Celine Dion album is ultra rewarding.

    ConsMinimum wage jobs suck. You are in a busy mall over the holidays earning only enough money to get yourself home on the bus and if lucky a meal while you are there.

    Advice to Senior ManagementKeep on doing what you do... taking advantage of consumers with your overpriced, outdated technology.

     

    Great company

    Anonymous Employee (Current Employee)

    ProsStaff, discount, range, prices great customer service

    ConsNot enough staff, wages, no external training

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Friendly, enjoyable, range of duties during working day made day fly

    Sales Assistant (Former Employee)

    ProsGfeat team, freedom to discuss wide range of products. Customer interaction was good.

    ConsMornings could be boring as customers can come in later

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Fallen Giant - Still Falling

    Anonymous Employee (Former Employee) Royal Tunbridge Wells, England (UK)

    ProsRelatively flexible shift pattern, staff discount on products, great camaraderie, relatively good prospects if you are willing to move to the other end of the country and are fanatical about HMV

    ConsRegional management live on a different planet - management visits degenerate into turning the store into an ideal homes exhibition to match the pictures in the "handbook" (right down to the sticker drawer in the stock room). Not allowed a modicum of independent thought due to aforementioned "handbook" and centralised strategies. Working for the company is akin to joining a cult, if HMV is not THE all powerful obsession in your life - then expect limited to no job progression whatsoever. If you are lucky enough to progress - be prepared to be moved at a moments notice to other stores (i.e. you work in Scotland and are promoted to assistant manager at the other end of the country) and then maybe be told three months later that store is being closed due latest re-structuring. If you are lucky enough to get onto some kind of staff training other than handbook assimilation - expect that also to be cancelled without warning - successfully entered the graduate scheme only for it to be cancelled within a month and offered an inferior training position in its place (also in turn cancelled). For a company that had such a strong market position and with employees passionate about the products they sell it is a true disappointment that this was not being capitalised by the captains running the ship. Oh and they saw Digital and Online (iTunes et al) gunning for them for a long time and left it too late.

    Advice to Senior ManagementListen to your people and allow the true talent (rather than the latest round of robots fresh out of conditioning school) to shine. Alas - too late - The ship sank last year and is now being rationalised (i.e. being gutted). A real shame for such an iconic brand.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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