hmv Reviews

Updated 27 August, 2014
Updated 27 August, 2014
27 Reviews

3.2
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hmv CEO Trevor Moore
Trevor Moore
4 Ratings

Employee Reviews

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  1.  

    Fun Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder  in  Toronto, ON
    Current Employee - Key Holder in Toronto, ON

    I have been working at hmv part-time for more than 3 years

    Pros

    Great people, my love for music was supported, great customers, passion for what I sold

    Cons

    No room for advancement. I was with the company for 3 years, and was sent to help run other stores. I was constantly give hope that I would advance, but nothing ever came up.

    Advice to ManagementAdvice

    District Managers, Regional Managers, HO staff - Treat your store staff better. Dont take them for granted. A little encouragement goes a long way.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Montreal, QC
    Former Employee - Customer Service Representative in Montreal, QC

    I worked at hmv part-time for more than 3 years

    Pros

    people, some of the discounts

    Cons

    never got shifts, schedules too variable and not consistent

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Constant Tasking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Toronto, ON
    Former Employee - Assistant Manager in Toronto, ON

    I worked at hmv full-time for more than a year

    Pros

    Product you are selling is something people are interested in so it makes for great conversations with customers.

    Cons

    Constant tasking makes it difficult to focus on customer service, even though that is what you will be challenged on as a manager.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Interesting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hmv

    Pros

    Very very very nice music.

    Cons

    Other employees were sometimes unhelpful.

  6.  

    Nightmarish void where souls were sold for company profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at hmv

    Pros

    you met awesome people (both other employees that you worked with and the occasional famous person), the discount was alright

    Cons

    corporate office down to managers were incredibly pushy with sales and would write you up for not up-selling products at cash, the stores are always a mess, the overhead radio plays all of twenty songs over and over again until you've gone crazy, the customers are rude, the backrooms are chaotic and dangerously messy, hard to take time off, hours are always being cut, no benefits for a full year (even if you are full time)

    Advice to ManagementAdvice

    stop treating your employees like garbage - brand loyalty is not established with pushy sales people that are constantly terrified that they'll lose their jobs for not selling enough product

    Doesn't Recommend
    Disapproves of CEO
  7.  

    not good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Assistant  in  Toronto, ON
    Former Employee - Sales Assistant in Toronto, ON

    I worked at hmv

    Pros

    There' access to great music, movies, cd, dvd, blu-rays, just about anyting you want ot watch or listen to you can find it at hmv

    Cons

    they don't really treat their employees that well, and there isn't really any room for improvement or any place to move up to

    Advice to ManagementAdvice

    you guys should make employee communication more easy and foster that kind of relationship instead of just bashing everyone around

    Doesn't Recommend
    Disapproves of CEO
  8.  

    very fun but forget about advancing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales  in  Toronto, ON
    Current Employee - Sales in Toronto, ON

    I have been working at hmv

    Pros

    -very friendly people
    -discount (supplier cost, items become very cheap)
    -flexible when asking for days off
    -flexible around your availability
    -managers become your friends

    Cons

    -lack of appreciation from managers
    -favouritism
    -can get very boring on most night shifts

    Advice to ManagementAdvice

    Appreciate ALL your workers.

    Recommends
    Approves of CEO
  9.  

    Good job, crazy hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Supervisor  in  Toronto, ON
    Current Employee - Store Supervisor in Toronto, ON

    I have been working at hmv

    Pros

    Good Benefits
    Good discounts
    Opportunity for advancement
    Up to date with music, movies & other entertainment
    Get to sell great music to the masses

    Cons

    Long hours
    Monthly set-ups of restocking/changing sale sections
    Constant moving/price changing/re-merchandising of product
    Endless promotions to memorize sale procedures for
    Working Christmas Eve, New Years Eve, Boxing Day, all at unreasonable hours of the morning/night

    Advice to ManagementAdvice

    I am a leader and it's hard work to try and keep up with all the bullcrap that is HMV. A leader has to be very much dedicated to this company and all the work that surrounds selling cds/dvd's and whatever else. It's nuts i tells ya.

    Approves of CEO
  10.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Stock Clerk  in  Pickering, ON
    Former Employee - Stock Clerk in Pickering, ON

    I worked at hmv

    Pros

    It's a comfortable pace, you get to work around a music minded environment, helping people find the newest Celine Dion album is ultra rewarding.

    Cons

    Minimum wage jobs suck. You are in a busy mall over the holidays earning only enough money to get yourself home on the bus and if lucky a meal while you are there.

    Advice to ManagementAdvice

    Keep on doing what you do... taking advantage of consumers with your overpriced, outdated technology.

    Disapproves of CEO
  11.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hmv full-time

    Pros

    Staff, discount, range, prices great customer service

    Cons

    Not enough staff, wages, no external training

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