Zep Reviews

Updated 1 April, 2015
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2.5
61 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Zep Chairman, President, and CEO John K. Morgan
John K. Morgan
23 Ratings

Pros
  • Good people who care about what they do (in 5 reviews)

  • Smart colleagues, autonomous work life, great products (in 4 reviews)

Cons
  • Benefits for sales reps are very basic (in 7 reviews)

  • Inside Sales team is still fairly new (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (2)

    They have been confused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Zep full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Products are rock solid, people are great calibre (nice) If you are looking to start your own business and have that mentality then this may be good for you or if you are starting your career and can give 3 years as a stepping stone, otherwise run the other way. More frustrating than anything else.

    Cons

    Motto of the company really is Zep pays Zep first. Good for the shareholders but as you go along they don't make the best decisions and don't really value people as partners. They are used to having tenured people who have been with the company and so if you are new...it's like learning in braille. It is slowly changing but they have wasted good talent and lost people who could have really contributed to company. It's been a gong show. They may be getting it now. Not sure for sales unless you concentrate in vehicle or food sales if there is a worthwhile career. If you are looking for a company with a strong culture - this isn't it. Very hands off - other than selling product they don't do much.

    Advice to Management

    Pay what you need to - to put in place management in each region with experience. Sales reps without leadership are not very engaged and customers don't win in a commission for the money only environment.

  2. It was a good company once upon a time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Montreal, QC
    Former Employee - Sales Representative in Montreal, QC

    I worked at Zep full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great products. Support people are good and want to help. Diverse customer base. You can learn alot.

    Cons

    Poor leadership or support for high selling reps. Commission structure has not improved for the better. Non-responsive senior management. Looks like Zep will be going retail.

    Advice to Management

    Empower you district manager's to make decisions that allow them to empower their people. Stop managing the company with fear. Stop treating Canada market like the US market.

  3. Helpful (1)

    over worked and stressed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chemical Sales in Calgary, AB
    Former Employee - Chemical Sales in Calgary, AB

    I worked at Zep full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good people overall and good products

    Cons

    management is unresponsive to customer and sales complaints
    corporate is more concerned about themselves and their bonus through cutting sales pay structure and bonus.

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  5. Helpful (2)

    Painful - company in chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Calgary, AB
    Former Employee - Sales in Calgary, AB

    I worked at Zep full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    excellent products
    people are nice
    Might be good opportunity only if people come from industry and have years to invest.
    Good stepping stone

    Cons

    lack of direction for sales people
    learn on your own
    poor morale of sales people
    lack of support locally
    too may obstacles for new people to make a living like long time employees do
    sales has to compete with retail big box who are selling products in canada
    US treats Canada like the US

    Advice to Management

    Hire leaders who can lead and let them do it

  6. Laid back work environment with low stress, but very corporate. Good experience opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Atlanta, GA (US)
    Current Contractor - Anonymous Contractor in Atlanta, GA (US)

    I have been working at Zep as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Competitive salary, friendly co-workers, relaxed environment. Decent benefits for permanent employees. Company values product quality, and ensures customer satisfaction.

    Cons

    It's difficult to become permanent if you are an hourly employee (temp). They focus on LEAN manufacturing techniques that makes the production process difficult due to out-dated manufacturing equipment.

    Advice to Management

    Not enough people care about the quality of their job. If management could focus on the quality of their employees and show that they care about each individual employee then people might care about their jobs more...

  7. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep

    Pros

    Pay is great and the place is clean.

    Cons

    A lot of politics all the time.

  8. Warehouse employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Assistant in DeSoto, TX (US)
    Former Employee - Warehouse Assistant in DeSoto, TX (US)

    I worked at Zep full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay
    Good hours mon-fri 730am to 400pm
    Benefits ok

    Cons

    Managers do not listen to employees output.

  9. Helpful (1)

    Would never recommend to anyone. Bonus plan is unsustainable, setup for failure no matter how good you are at your job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Breinigsville, PA (US)
    Former Employee - Inside Sales in Breinigsville, PA (US)

    I worked at Zep full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people to work with, friendly environment. Flexible working hours, can take half hour lunch and leave at 4:30 or take hour and leave at 5. Can arrive as late as 8:30 and leave at 5 or 5:30 depending on lunch arrangement

    Cons

    Don't even know where to start they're countless;

    Slim to no advancement opportunities (they consider moving to outside sales a promotion)

    Bonus plan is a joke. It's a fancy pyramid scheme with capped earnings each month. Grow your accounts and achieve 100% quota then following year your responsible for growing the number again on top of what you grew the previous year completely unsustainable model. They will tell you commissions are uncapped which they technically are but don't fall for this, as it is only for the quarterly which 1% - 50% growth nets you 1% commission on sales (100% nets you 2.5% which is very few and far between).

    They tell you you're salary but you are paid hourly as a non-exempt employee. Meaning when the building closes you don't get paid, and your must accrue your vacation and sick times.

    Rules change constantly; can't do this, can't do that, have to do it this way now.

    Management is a joke

    Constant scrutiny on work, manager sitting with people listening to calls, etc

    Advice to Management

    Grow up.
    Focus on sales instead of pointless metrics and everything that doesn't have to do with sales.
    Change bonus plan so people can actually make money.

  10. Helpful (1)

    Stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Solid work life balance, good company values and strong product line and market awareness.

    Cons

    Conflicting channels, poor, old school policies.

    Advice to Management

    Pick a strategy and stick with it too much channel conflict and customer confusion.

  11. good job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep (Less than a year)

    Pros

    this was a good job

    Cons

    I LIKE THE PEOPLE THERE

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