Zep

www.zepinc.com
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Zep Reviews

Updated 20 February, 2015
Updated 20 February, 2015
57 Reviews
2.4
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zep Chairman, President, and CEO John K. Morgan
John K. Morgan
22 Ratings

Review Highlights

Pros
  • Good people who care about what they do (in 5 reviews)

  • Smart colleagues, autonomous work life, great products (in 4 reviews)


Cons
  • Benefits for sales reps are very basic (in 7 reviews)

  • Inside Sales team is still fairly new (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    They have been confused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Zep full-time

    Pros

    Products are rock solid, people are great calibre (nice) If you are looking to start your own business and have that mentality then this may be good for you or if you are starting your career and can give 3 years as a stepping stone, otherwise run the other way. More frustrating than anything else.

    Cons

    Motto of the company really is Zep pays Zep first. Good for the shareholders but as you go along they don't make the best decisions and don't really value people as partners. They are used to having tenured people who have been with the company and so if you are new...it's like learning in braille. It is slowly changing but they have wasted good talent and lost people who could have really contributed to company. It's been a gong show. They may be getting it now. Not sure for sales unless you concentrate in vehicle or food sales if there is a worthwhile career. If you are looking for a company with a strong culture - this isn't it. Very hands off - other than selling product they don't do much.

    Advice to ManagementAdvice

    Pay what you need to - to put in place management in each region with experience. Sales reps without leadership are not very engaged and customers don't win in a commission for the money only environment.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    It was a good company once upon a time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Montreal, QC
    Former Employee - Sales Representative in Montreal, QC

    I worked at Zep full-time (more than 10 years)

    Pros

    Great products. Support people are good and want to help. Diverse customer base. You can learn alot.

    Cons

    Poor leadership or support for high selling reps. Commission structure has not improved for the better. Non-responsive senior management. Looks like Zep will be going retail.

    Advice to ManagementAdvice

    Empower you district manager's to make decisions that allow them to empower their people. Stop managing the company with fear. Stop treating Canada market like the US market.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    over worked and stressed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chemical Sales in Calgary, AB
    Former Employee - Chemical Sales in Calgary, AB

    I worked at Zep full-time (more than a year)

    Pros

    good people overall and good products

    Cons

    management is unresponsive to customer and sales complaints
    corporate is more concerned about themselves and their bonus through cutting sales pay structure and bonus.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Painful - company in chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Calgary, AB
    Former Employee - Sales in Calgary, AB

    I worked at Zep full-time (more than 3 years)

    Pros

    excellent products
    people are nice
    Might be good opportunity only if people come from industry and have years to invest.
    Good stepping stone

    Cons

    lack of direction for sales people
    learn on your own
    poor morale of sales people
    lack of support locally
    too may obstacles for new people to make a living like long time employees do
    sales has to compete with retail big box who are selling products in canada
    US treats Canada like the US

    Advice to ManagementAdvice

    Hire leaders who can lead and let them do it

    Doesn't Recommend
    Negative Outlook
  6.  

    Stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time

    Pros

    Solid work life balance, good company values and strong product line and market awareness.

    Cons

    Conflicting channels, poor, old school policies.

    Advice to ManagementAdvice

    Pick a strategy and stick with it too much channel conflict and customer confusion.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    good job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep (less than a year)

    Pros

    this was a good job

    Cons

    I LIKE THE PEOPLE THERE

  8.  

    Lackluster Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Zep full-time

    Pros

    None that i can think of

    Cons

    Poor management, Poor sales support. Extreme cold calling with no marketing support. Management really does not help new hires to build business. One step away from contract employee. Benefits are sub par at best.

    Advice to ManagementAdvice

    Do a better job of onboarding and get rid of the sales guys that have been here a lifetime and give new talent a chance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Was much better in the 80's and 90's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outsides Sales Representative in Denver, CO (US)
    Former Employee - Outsides Sales Representative in Denver, CO (US)

    I worked at Zep full-time (more than 10 years)

    Pros

    I started in 1985 unlimited earning potential. Built a good business. Under that president you were valued and excited about the company and your future. People looked at a Zep Rep as a professional. As a partner with their business. Not just a commodity broker, like they are trying to be now.

    Cons

    In the early 2000 the higher ups wanted to get rid on the sales people that built the ZEP name.
    When they went to shareholders customers and sales force were not as valuable.
    Between inside sales lying to my customers to get orders and all the box stores selling ZEP the writing was on the wall for many of us. So I took my 20 plus years direct sales experience and am working for a company with values that values me.

    Advice to ManagementAdvice

    My boss was finally fire a year after I transferred because of his lying to me and customers.
    When you get complaints follow up on them. The customers pay the bills don't be so distant from them and your sales force..

    Neutral Outlook
    No opinion of CEO
  10.  

    Great Products, Slow to Develop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time (more than 10 years)

    Pros

    Great product line and R&D

    Cons

    antiquated go to market strategy

    Advice to ManagementAdvice

    Hire more sales managers/ sales reps. Stick to a consistent, progressive plan.

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