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Zara
2.9 of 5 160 reviews
www.zara.com Arteixo, Spain 5000+ Employees
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Zara Reviews

Updated May 16, 2013
All Employees Current Employees Only

2.9 160 reviews

                             

55% Approve of the CEO

Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera

Pablo Isla Álvarez de Tejera

(64 ratings)

41% of employees recommend this company to a friend
160 employee reviews
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  • Work/Life Balance
         
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  • Approves of CEO

 

Former Employee – worked at Zara full-time

ProsHigh commission, opportunities for growth, large group of people to work with, never a dull moment.

ConsExtreme pressure from head office, gossip, grudges, overworked, raises are too low.

Advice to Senior ManagementWork on your people skills, show more respect for workers at lower levels, do not talk behind people's backs

– I'm optimistic about the outlook for this company

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Current Employee – been working at Zara

ProsFun Environment, Friendly people, retail experience

ConsStressful at times, Understaffed = more hours, no communication between managers

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  • Work/Life Balance
         
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  • No Opinion of CEO

 

Vancouver, BC

Former Employee – worked at Zara full-time for more than a year

Pros- fast paced / fast fashion
- constantly learning
- great staff
- great clothes
- can move up in the company if you show interest and prove your work ethic

Cons- sometimes you get overworked because of staff shortage
- different management styles = different way to do things when different managers are around
- minute staff discount (15%) - one of the lowest in the retail industry

Advice to Senior ManagementHave more confidence in your staff that you are training. They are the reason why you are making sales and the reason why Zara is a success.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

 

Vancouver, BC

Current Employee – been working at Zara full-time for more than a year

ProsTrendy and fashion-forward clothes
You learn a lot about the retail industry
They tend to promote from within.
1 hour breaks when you work 9 hour shifts

ConsStaff get paid minimum wage and they get WORKED.
Not a good first job if you've never worked retail before.
There's a lot to learn and management are impatient and don't train enough.
Managers don't lead by example-- most of them just like to stand around and in front of the computer.
HIgh turnover with staff. People don't tend to stay here for long.
VERY INFLEXIBLE work schedule. There's no work/life balance. At all.

Advice to Senior ManagementStore managers - lead by example. Be patient with your staff especially during the training period, instead of lashing out at them when they do something wrong or not get something right away!
Upper management - there's no incentive to do well, or stay in the company, for that matter. We get paid so little for the amount of work we do.

No, I would not recommend this company to a friend

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Current Employee – been working at Zara

ProsTime passes fast because there is a ton to do

Consonly 15% off purshases. and you will want to buy a lot!

Yes, I would recommend this company to a friend

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Former Employee – worked at Zara

ProsFace paced, expected to work hard, hard work

Consonly 15% off which is little compared to other retail stores

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  • Work/Life Balance
         
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Current Employee – been working at Zara full-time for more than a year

Pros-Good products
-get to know some knowledge of fashion trends but limited.

Cons-poor employee discount
- too much work and stressful job
- low salary compared to workload you have to do
- no opportunity to grow within the company
- customer complaining about the product defect

Lots lots of work as a manager. Don't want to invest and waste my time.

Advice to Senior ManagementDon't be politician . Don't slack off. Don't gossip.

No, I would not recommend this company to a friend

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  • No Opinion of CEO

 

Montreal, QC

Former Employee – worked at Zara full-time for more than a year

ProsNice clothes.
Insurance policy package is very good.
Good learning experience.
Very organised about deliveries, human ressources, merchandisong, general maintenance.

ConsSchedules!!!
Management inflexible.
Understaffed.
High rotation - Unsatisfied and unhappy sales associates have a bad pay, work very hard and get rare feedback from management because of lack time to train them proprely.
Long and stressful cash procedures both for clients and cashiers.

Advice to Senior ManagementTo be nice and positive to your staff wont make you weak.

No, I would not recommend this company to a friend

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Toronto, ON

Current Employee – been working at Zara part-time for more than a year

Proskeep up with the latest trends

Consextremely busy
short staffed
horrible discounts
inflexible hours

Advice to Senior Managementincrease customer service

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Toronto, ON

Former Employee – worked at Zara full-time for more than a year

ProsAs a manager you are involved in product ordering and receive a clothing allowance.

ConsPositive feedback is rarely given, its a very negative environment to work in. Rarely is enough payroll budgeted to stores so the staff always felt like they were being stretched very thin and customers were always angry that there weren't enough people to help them.

Advice to Senior ManagementSmile every once in a while. Tell you employees that they're doing a good job.

No, I would not recommend this company to a friend

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