Zara Reviews

Updated 18 April, 2015
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2.9
494 Reviews
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Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
171 Ratings

Pros
  • Multitasking, fast paced enviroment, international experience (in 22 reviews)

  • people are nice good pay and its good for students who just want spare pocket money and part time (in 21 reviews)

Cons
  • Necessity to wait three months until you can get your employee discount and uniform (in 31 reviews)

  • 15% discount does not allow for an affordable way to consistently represent the brand (in 28 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Hard work but worth it if you intend to stick around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Toronto, ON
    Former Employee - Sales Associate/Cashier in Toronto, ON

    I worked at Zara full-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fast pace, never a dull moment. There are tones of opportunities to move up in the company. The vast majority of hiring is internal.

    Cons

    Minimal support from supervisors, unrealistic expectations, overworking is very common among managers and floor staff.

    Advice to Management

    You will be expected to overwork yourself without extra pay

  2. District Manager from Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zara

    Doesn't Recommend
    Doesn't Recommend

    Pros

    If you want hands on training encompassing all areas of focus in retail, this is the company.

    Cons

    The District Manager was from hell. It felt like your own manager was continuously scheming behind your back. Completely non-supportive. Inept at mentoring a quality candidate who was willing to give it her all. Unbelievable amount of pressure. Nothing, and i mean NOTHING you could do which will satisfy her. Completely messes with your peace of mind.

    Advice to Management

    Stop running the business thru such de-motivating, conniving, and scheming district managers, the manager turnover is unbelievably HIGH for these reasons only.

  3. It was a fun experience meeting new people however working at zara can be hardwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Zara

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The co-workers you meet are great, great benefits for full time senior employees and lots of hours

    Cons

    youre constantly on your feet, and the job lack training you never taught what to do

    Advice to Management

    better leadership skills

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Interesting, not for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Burlington, ON
    Former Employee - Sales Associate in Burlington, ON

    I worked at Zara full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They schedule you the hours if you need it. The stores are usually busy and there is quite some work to be done to make time go by faster. Minimum wage, but potential for growth in company if you are dedicated to the job.

    Cons

    Was not a fan of the management, they weren't super friendly and were more intimidating then helpful. I've worked many other retail positions, but liked this one the least. Zara was very strict with rules and policies, did not enjoy my time there.

  6. Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Sales Associate in Mississauga, ON
    Current Employee - Sales Associate in Mississauga, ON

    I have been working at Zara part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Maybe the discount, but even then that's not a huge deal breaker.

    Cons

    Management was rude, inconsiderate of the employees. Employees were just as worse, hardly worked as a team. Low pay for a demanding job, long hours, and just plain overall rude staff.

    Advice to Management

    Train your management to be more considerate towards the employees.

  7. Zara Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara

    Pros

    good people, time off, benefits

    Cons

    available shifts, short staffed sometimes

  8. Good colleagues and chances for promotion !

    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Zara

    Recommends
    Recommends

    Pros

    Fun and interesting people to work with. Occasional oversight from HQ will get the entire store scrambling. There are chances for promotion if you work hard and are dependable.

    Cons

    Sometimes employee training is lacking. Better training should be provided. There are store politics and favoritism from managers. Just keep your head down and try to stay out of it !

  9. management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Intense training and continuous education

    Cons

    Non that I can think of

    Advice to Management

    Non that I can think off

  10. Absolutely terrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Montreal, QC
    Former Employee - Sales Associate in Montreal, QC

    I worked at Zara (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I had a great staff to work with that made the job itself bearable

    Cons

    Terrible management, you get treated poorly, and it just doesn't make any sense to work there unless you are 17 and desperately need a job

    Advice to Management

    Zara does not care about hearing your opinion and doesn't want any advice. Worst experience I've ever had.

  11. Average retail position - hard work, negative experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Toronto, ON
    Former Employee - Sales Associate in Toronto, ON

    I worked at Zara full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    love their clothes, some co-workers were very nice, there were some sales incentives (team-based), never bored because there's always something to do

    Cons

    bad employee discount (15%), bad hours, sales incentives mediocre, culture was still very competitive and lots of gossiping and passive-aggressive behaviours from co-workers, managers boss you around, expected to move at lightning speed, quite stressful

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