Glassdoor is your free inside look at Zara reviews and ratings - including employee satisfaction and approval ratings for Zara CEO Pablo Isla Álvarez de Tejera. All 160 reviews are posted anonymously by Zara employees.
55% of the CEO
Pablo Isla Álvarez de Tejera
Former Employee – worked at Zara full-time
Pros – High commission, opportunities for growth, large group of people to work with, never a dull moment.
Cons – Extreme pressure from head office, gossip, grudges, overworked, raises are too low.
Advice to Senior Management – Work on your people skills, show more respect for workers at lower levels, do not talk behind people's backs
– I'm optimistic about the outlook for this company
2013-04-21 14:58 PDT
Current Employee – been working at Zara
Pros – Fun Environment, Friendly people, retail experience
Cons – Stressful at times, Understaffed = more hours, no communication between managers
2013-04-08 19:47 PDT
Former Employee – worked at Zara full-time for more than a year
Pros – - fast paced / fast fashion
- constantly learning
- great staff
- great clothes
- can move up in the company if you show interest and prove your work ethic
Cons – - sometimes you get overworked because of staff shortage
- different management styles = different way to do things when different managers are around
- minute staff discount (15%) - one of the lowest in the retail industry
Advice to Senior Management – Have more confidence in your staff that you are training. They are the reason why you are making sales and the reason why Zara is a success.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-23 10:10 PST
Current Employee – been working at Zara full-time for more than a year
Pros – Trendy and fashion-forward clothes
You learn a lot about the retail industry
They tend to promote from within.
1 hour breaks when you work 9 hour shifts
Cons – Staff get paid minimum wage and they get WORKED.
Not a good first job if you've never worked retail before.
There's a lot to learn and management are impatient and don't train enough.
Managers don't lead by example-- most of them just like to stand around and in front of the computer.
HIgh turnover with staff. People don't tend to stay here for long.
VERY INFLEXIBLE work schedule. There's no work/life balance. At all.
Advice to Senior Management – Store managers - lead by example. Be patient with your staff especially during the training period, instead of lashing out at them when they do something wrong or not get something right away!
Upper management - there's no incentive to do well, or stay in the company, for that matter. We get paid so little for the amount of work we do.
No, I would not recommend this company to a friend
2013-03-06 23:25 PST
Current Employee – been working at Zara
Pros – Time passes fast because there is a ton to do
Cons – only 15% off purshases. and you will want to buy a lot!
Yes, I would recommend this company to a friend
2013-01-24 17:10 PST
Former Employee – worked at Zara
Pros – Face paced, expected to work hard, hard work
Cons – only 15% off which is little compared to other retail stores
2013-01-25 22:58 PST
Current Employee – been working at Zara full-time for more than a year
Pros – -Good products
-get to know some knowledge of fashion trends but limited.
Cons – -poor employee discount
- too much work and stressful job
- low salary compared to workload you have to do
- no opportunity to grow within the company
- customer complaining about the product defect
Lots lots of work as a manager. Don't want to invest and waste my time.
Advice to Senior Management – Don't be politician . Don't slack off. Don't gossip.
No, I would not recommend this company to a friend
2013-03-05 15:52 PST
Former Employee – worked at Zara full-time for more than a year
Pros – Nice clothes.
Insurance policy package is very good.
Good learning experience.
Very organised about deliveries, human ressources, merchandisong, general maintenance.
Cons – Schedules!!!
Management inflexible.
Understaffed.
High rotation - Unsatisfied and unhappy sales associates have a bad pay, work very hard and get rare feedback from management because of lack time to train them proprely.
Long and stressful cash procedures both for clients and cashiers.
Advice to Senior Management – To be nice and positive to your staff wont make you weak.
No, I would not recommend this company to a friend
2012-12-19 12:18 PST
Current Employee – been working at Zara part-time for more than a year
Pros – keep up with the latest trends
Cons – extremely busy
short staffed
horrible discounts
inflexible hours
Advice to Senior Management – increase customer service
2012-12-13 06:29 PST
Former Employee – worked at Zara full-time for more than a year
Pros – As a manager you are involved in product ordering and receive a clothing allowance.
Cons – Positive feedback is rarely given, its a very negative environment to work in. Rarely is enough payroll budgeted to stores so the staff always felt like they were being stretched very thin and customers were always angry that there weren't enough people to help them.
Advice to Senior Management – Smile every once in a while. Tell you employees that they're doing a good job.
No, I would not recommend this company to a friend
2012-10-03 20:32 PDT
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