Zara

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Zara Reviews

Updated 2 March, 2015
Updated 2 March, 2015
460 Reviews
2.9
460 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera
Pablo Isla Álvarez de Tejera
161 Ratings

Review Highlights

Pros
  • Multitasking, fast paced enviroment, international experience (in 22 reviews)

  • people are nice good pay and its good for students who just want spare pocket money and part time (in 21 reviews)


Cons
  • Necessity to wait three months until you can get your employee discount and uniform (in 31 reviews)

  • 15% discount does not allow for an affordable way to consistently represent the brand (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Zara Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara

    Pros

    good people, time off, benefits

    Cons

    available shifts, short staffed sometimes

  2.  

    Good colleagues and chances for promotion !

    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Zara

    Pros

    Fun and interesting people to work with. Occasional oversight from HQ will get the entire store scrambling. There are chances for promotion if you work hard and are dependable.

    Cons

    Sometimes employee training is lacking. Better training should be provided. There are store politics and favoritism from managers. Just keep your head down and try to stay out of it !

    Recommends
  3.  

    management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara

    Pros

    Great company to work for. Intense training and continuous education

    Cons

    Non that I can think of

    Advice to ManagementAdvice

    Non that I can think off

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Absolutely terrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Montreal, QC
    Former Employee - Sales Associate in Montreal, QC

    I worked at Zara (less than a year)

    Pros

    I had a great staff to work with that made the job itself bearable

    Cons

    Terrible management, you get treated poorly, and it just doesn't make any sense to work there unless you are 17 and desperately need a job

    Advice to ManagementAdvice

    Zara does not care about hearing your opinion and doesn't want any advice. Worst experience I've ever had.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Average retail position - hard work, negative experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Toronto, ON
    Former Employee - Sales Associate in Toronto, ON

    I worked at Zara full-time (less than a year)

    Pros

    love their clothes, some co-workers were very nice, there were some sales incentives (team-based), never bored because there's always something to do

    Cons

    bad employee discount (15%), bad hours, sales incentives mediocre, culture was still very competitive and lots of gossiping and passive-aggressive behaviours from co-workers, managers boss you around, expected to move at lightning speed, quite stressful

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Its not a regular retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zara

    Pros

    Fast pace and there is always something to do

    Cons

    Daily demands can be harsh

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Questionable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Toronto, ON
    Former Employee - Sales Associate in Toronto, ON

    I worked at Zara part-time (less than a year)

    Pros

    - If you're applying at a new store it's extremely easy to get a promotion
    - Uniform is free
    - Nice Clothes
    - Commission is shared among the entire department, which encourages you to work as a team.
    - Before opening there's a morning meeting everyday, they're pretty fun and good for store morale.

    Cons

    - awful discount (15%)
    - training was a disorganized mess, zara is really strict when it comes to their policies. i missed the store opening and began work roughly 2 weeks after, half the staff still had no idea what they were doing.
    - compared to other stores i've worked at their cash register system in general is more complicated than it needs to be.
    - there is no clocking in machine, you have to sign in by hand on a piece of paper. this highly increases the chances of there being mistakes on your paycheck
    - a lot is expected from you and most of the time it's simply impossible to complete.

    It really does depend on the location you're at though, the store I trained at was much better.

    Advice to ManagementAdvice

    The process of opening a new store and training needs a complete overhaul. This one poor woman was basically in charge of everything in-regards to new employees, she needed help.

    Focus more on stockroom training and simplify your cash system. Having to call someone for every single return is a waste of time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Fast-Fashion: Be fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Vancouver, BC
    Current Employee - Sales Associate in Vancouver, BC

    I have been working at Zara part-time (less than a year)

    Pros

    You don't need to wok more than you re schedule for. They are organized about what you need to do, and they have a lot of expertise.

    Cons

    Low payment, lots of work, poor management. Terrible discount. It's good just to stay just a few months. And very low chance to be promoted. You need to do everything very fast.

    Advice to ManagementAdvice

    Consider rise the compensation. And add more people working.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Good job for high school students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Burnaby, BC
    Former Employee - Cashier in Burnaby, BC

    I worked at Zara part-time (more than a year)

    Pros

    -flexible scheduling
    -relaxed work environment
    -commission

    Cons

    -insufficient employee discount
    -must wear uniform
    -disorganized management

    Advice to ManagementAdvice

    -more organization needed

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Horrible, unprofessional management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Toronto, ON
    Former Employee - Sales Associate/Cashier in Toronto, ON

    I worked at Zara full-time (more than a year)

    Pros

    Clothes are good, 15% discount, good reputation worldwide

    Cons

    Management has to take classes on leadership role.

    Advice to ManagementAdvice

    Need to be improved

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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