Yelp

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Yelp Reviews

Updated 4 March, 2015
Updated 4 March, 2015
311 Reviews
3.6
311 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
223 Ratings

Review Highlights

Pros
  • Environment is cool, free food all day, young staff (if that's what you're into) (in 36 reviews)

  • fun people, dress however you want, unlimited free food and drinks (in 12 reviews)


Cons
  • Learn to handle difficult conversations with business owners and you'll be ok (in 21 reviews)

  • Terrible work/life balance if you care about your job (in 9 reviews)

More Highlights

Employee Reviews

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  1. Featured Review

    2 people found this helpful  

    Great Spot to Start a Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp

    Pros

    Growth internally and around the world, culture, management truly cares about you. Great training and a solid place to gain fundamental skills for your career. Work life balance is a major plus.

    Cons

    Growth can make you feel like a small fish in a big pond.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Fun while it lasted (engineering position)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Engineer in San Francisco, CA (US)
    Former Employee - Front End Engineer in San Francisco, CA (US)

    I worked at Yelp full-time (more than 3 years)

    Pros

    I worked at Yelp for several years, and will always miss the people. Yelp felt very family-like: friendly and open-minded folks, good communication throughout. These are folks you would want to hang out with on the weekends like BFFs. In fact, I might be spoiled by them; I now expect the same kind of warmth and friendliness from future employers and colleagues.

    Good supply of snacks and drinks. The current office (140 New Montgomery) is beautifully done, though might be a little too spread-out for some areas.

    Average compensation, though the benefits (401k, health insurance) are pretty average.

    From the engineering side, the codebase is so old and badly written in many places, that, depending on what team you're on and the kind of challenges you fancy, this can be a godsend (you love fixing things), or a curse (you love new stuff).

    I might have a long list of cons below, but I still would recommend Yelp.

    Cons

    I feel like Yelp may be over-reaching on their core values. They have a vision, for sure, but it's a very broad vision, and not very focused. The higher-ups tend to wear rose-colored glasses when discussing company statistics. I wish they were a little more humble and frank.

    Also, at times the company seems risk-averse. Expanding to other countries: no problem. Delivering a better user experience: jump through bureaucratic hurdles. Certain projects can takes years of planning and back-and-forth because they really don't want to lose users or revenue, however small that may be, and/or managers keep leaving. Innovation takes a back-seat.

    Previously, I mentioned the codebase. It's... so ugly that implementing innovative features is an absolute chore. Deploying code is done serially through a person rather than an automated parallel system, which became a HUGE bottleneck when the engineering department grew astronomically in the past couple of years.

    Lastly, growth. The company is growing fast, and not really in a good way. I can only speak for the engineering department, and it grew a LOT during my time there. Unfortunately, the industry-experts:new-grads ratio is very low. As a result, you'll get one-year Yelp employees mentoring new hires, and sometimes, a one-year employee ends up as manager. Not that that employee doesn't deserve it, but there are still two- and three-year folks around, and they get passed over.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Company Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Account Executive in San Francisco, CA (US)
    Current Employee - Associate Account Executive in San Francisco, CA (US)

    I have been working at Yelp

    Pros

    Obviously inside sales is not ideal, but it is a necessary evil in the world we live in. Yelp does a great job at making every thing else fun and enjoyable. Everyone is young and ambitious which makes it a fun atmosphere.

    Cons

    The company has been compared to modern day sweatshops. But I think it's all about your perspective. Some people look at cold calling like a terrible thing, but when you use it as an opportunity to talk to different business owners every day it becomes more fun.

    Advice to ManagementAdvice

    Make sure each team has a good work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    sale rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive Sales in San Francisco, CA (US)
    Current Employee - Account Executive Sales in San Francisco, CA (US)

    I have been working at Yelp full-time (more than a year)

    Pros

    Fun and friendly environment, working with a team, Great transition out of college

    Cons

    Assigned to certain territories which may lead to low sales.

    Advice to ManagementAdvice

    Make it a far playing field for everyone and do not assign territories.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Assistant in Kansas City, KS (US)
    Former Employee - Marketing Assistant in Kansas City, KS (US)

    I worked at Yelp part-time (less than a year)

    Pros

    Loved getting to experience new things, and was challenged in this position

    Cons

    Random hours, not a lot of structure

    Advice to ManagementAdvice

    Not much. It was a great opportunity

    Recommends
    Positive Outlook
  7.  

    Exciting, lots of career opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY (US)
    Former Employee - Account Executive in New York, NY (US)

    I worked at Yelp

    Pros

    Positive Environment, hands on management, great company values, lean start uppy feel

    Cons

    Lack of support from hq

    Advice to ManagementAdvice

    continue to invest in the reps who align with the company values

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    worth the fight

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp

    Pros

    fast pace happy smiles joy

    Cons

    pay goes up and down

  9. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY (US)
    Current Employee - Account Executive in New York, NY (US)

    I have been working at Yelp

    Pros

    It was a great atmosphere with great people. Everyone was caring and supportive all of the time

    Cons

    Sales is hard and to be successful you must work hard

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Marketing Internship- Awesome Resume Builder

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Intern - Marketing Intern
    Current Intern - Marketing Intern

    I have been working at Yelp as an intern (less than a year)

    Pros

    Really fun company to work for. You work from home with a lot of one-on-one time with your Community Manager (CM). You get to work a lot of cool events in your community and meet a lot of new people. Dress code is usually casual unless specified otherwise. Free food & free beer on the reg. A great resume builder & conversation-starter. Endless Yelp Schwag.

    Cons

    Minimum wage, work a lot of nights & weekends, and you put quite a few miles on your car.

    Advice to ManagementAdvice

    More pay! Interns do a lot for their Community Managers!

    Recommends

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