Yelp

www.yelp.com

Yelp Reviews

Updated 26 January, 2015
Updated 26 January, 2015
280 Reviews
3.5
280 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
202 Ratings

Review Highlights

Pros
  • Environment is cool, free food all day, young staff (if that's what you're into) (in 36 reviews)

  • fun people, dress however you want, unlimited free food and drinks (in 12 reviews)


Cons
  • Learn to handle difficult conversations with business owners and you'll be ok (in 21 reviews)

  • Terrible work/life balance if you care about your job (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Tough sales atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY (US)
    Current Employee - Account Executive in New York, NY (US)

    I have been working at Yelp full-time (less than an year)

    Pros

    The company culture is great. There is always an awesome energy in the building with music bumping and people walking around the sales floor. Food is provided by the company, and you can grab snacks or drinks at anytime.
    The management structure is great, and they will always give you direct feedback. You can also compete for prizes as a top rep which helps to keep everyone motived.

    Cons

    Minimum of 80 calls a day can be really tough, but they set you up to succeed. You'll often be forced to push someone into signing a deal when they're not quite ready. This definitely is not a consultative sales position, and you will be forced to do whatever it takes to hit your number.

    Advice to ManagementAdvice

    Make it easy to get to commission faster. I believe this was changed from 75K-30K so they're moving in the right direction.
    Also the territories can be extremely unbalanced, but I believe they've changed this as well!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Fun Job Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Houston, TX (US)
    Former Employee - Marketing in Houston, TX (US)

    I worked at Yelp

    Pros

    Community involvement, local networking, big brand name with a lot of credibility

    Cons

    If you make a mistake(s), could take awhile to get back on Director's good graces.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best Place to Start a Career in Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in San Francisco, CA (US)
    Current Employee - Account Executive in San Francisco, CA (US)

    I have been working at Yelp full-time (more than an year)

    Pros

    Fun, amazing people. Very laid back work environment. If you work hard you have the potential to make a lot of money and to move up fast.

    Cons

    They should definitely increase the base pay for sales. A lot of companies pay way more than Yelp.

    Advice to ManagementAdvice

    Keep working hard, maybe hire a little less aggressively.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yelp

    Pros

    Great Atmosphere, free lunch casual office as well as beers on location. Happy hour pretty much every Friday. Culture is very important there and it is very easy to get along with co-workers.

    Cons

    Monotonous day to day. If you get stuck with a bad territory you could be in trouble. Though they help you, sometimes unrealistic expectation if you are not meeting your quota. A lot depends on your manager and your territory. Salary is OK for a sales job.

    Recommends
    Positive Outlook
  6.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yelp

    Pros

    They really help a lot. Its a great environment to work in for an intern

    Cons

    Can be kind of slow at times. But that is expected with a role like this

    Advice to ManagementAdvice

    None! It was great!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work for engineers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Recruiting in San Francisco, CA (US)
    Current Employee - Technical Recruiting in San Francisco, CA (US)

    I have been working at Yelp full-time (more than an year)

    Pros

    - Strong management and executive leadership
    - Flat, egoless environment
    - Relatively small team (for a publicly traded company), so ability to make an impact is big
    - Genuinely friendly people
    - Product focus is meaningful (connecting people to local business)

    Cons

    - Doesn't have every bell and whistle perk that other tech companies have
    - Compensation is solid, but not against the top of the market.

    Advice to ManagementAdvice

    Continue to innovate and keep track of the market for comp.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Fun Place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Champaign, IL (US)
    Former Employee - Inside Sales Representative in Champaign, IL (US)

    I worked at Yelp as an intern (less than an year)

    Pros

    Great people and a fun environment. If this is the field you want to get into I recommend it.

    Cons

    Pay is just decent and poor work/life balance.

    Advice to ManagementAdvice

    Create more incentives for gathering data.

    Recommends
    Neutral Outlook
  9.  

    A good first job, but not many prospects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Account Executive in London, England (UK)
    Former Employee - Junior Account Executive in London, England (UK)

    I worked at Yelp full-time (more than an year)

    Pros

    Gain valuable experience being trained by incredible sales people. Can make it what you want, as long as you have a positive attitude.

    Cons

    Only bring in new business. Office was so unprofessional that it seemed like you were in school. No autonomy whatsoever in day to day. High turnover due to lack of opportunities within the company. Focus on hitting daily metrics.

    Advice to ManagementAdvice

    Be more transparent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great learning experience but after a few months I was already looking for the exit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY (US)
    Current Employee - Account Executive in New York, NY (US)

    I have been working at Yelp full-time (less than an year)

    Pros

    Very fast paced and I personally grew an exponential amount in just a couple of months.

    Cons

    Not an extremely high salary for New York City. Very high stress environment with most people not hitting commission each month unless you did exceptionally well. Also, they teach you to steam roll the sale with most sales coming on the first call.

    Advice to ManagementAdvice

    Set the expectation at hiring. I was told the average is right around 50K in your first year which can't be true unless they are manipulating the numbers somehow.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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