YMCA Reviews

Updated 28 August, 2014
Updated 28 August, 2014
1,324 Reviews

3.7
1,324 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
YMCA President and CEO Neil Nicoll
Neil Nicoll
320 Ratings

Review Highlights

Pros
  • One of the best perks of working at the YMCA was the fact that employees are entitled to a free gym membership (in 150 reviews)

  • Always enjoyed working around fellow facilitators and working with kids everyday (in 32 reviews)


Cons
  • The pay is not very competitive but it is non profit so this is to be expected (in 62 reviews)

  • There is no growth potential you will only go so far with only part time positions (in 51 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great starting position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - After School Assistant  in  Vancouver, BC
    Former Employee - After School Assistant in Vancouver, BC

    I worked at YMCA part-time for more than a year

    Pros

    You're working for a good cause (in my case, I helped busy working parents with childcare)
    Friendly coworkers
    Free membership to YMCA Facility

    Cons

    Low paying job leads to high turn over
    Poor hours (for the school care assistant, hours are from 7:30 - 9 and 2:30 - 6)

    Advice to ManagementAdvice

    Provide better hours for morning daycare or better pay

    Recommends
    Neutral Outlook
  2.  

    Experience doesn't pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance  in  Toronto, ON
    Current Employee - Maintenance in Toronto, ON

    I have been working at YMCA full-time for more than 3 years

    Pros

    Diverse work environment, equal opportunity employer

    Cons

    No matter how much experience you have they start you at the bottom of the pay scale.

    Doesn't Recommend
  3.  

    Great Org

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YMCA part-time

    Pros

    + Get to work with the community
    + Gym benefits
    + Commuity oriented professionals

    Cons

    - Conpensation is low, but that's just working in the non-profit field
    - A little difficult to move up

    Recommends
    Neutral Outlook
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  5.  

    Encouraging environment to build your skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Outreach  in  Prince George, BC
    Former Employee - Community Outreach in Prince George, BC

    I worked at YMCA as an intern for less than a year

    Pros

    - Knowledgeable and supportive staff
    - Room for personal growth
    - Non-profit atmosphere is genuine and caring
    - Fun
    - Allowed everyone to have input in policies and processes

    Cons

    - Communication between departments was not always the best
    - Internal cliques

    Advice to ManagementAdvice

    Implement the suggestions put forth by team members

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great workplace for young people

    Current Employee - Contact Agent  in  Brampton, ON
    Current Employee - Contact Agent in Brampton, ON

    I have been working at YMCA as a contractor for less than a year

    Pros

    co-workers are friendly. My supervisor is really patient and nice.

    Cons

    Really really busy, and some customers are rude.

  7.  

    Great organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Digital Marketing Intern  in  Oakville, ON
    Former Employee - Digital Marketing Intern in Oakville, ON

    I worked at YMCA as a contractor for less than a year

    Pros

    - Great people
    - Supportive culture
    - Work-life balance
    - Free access to facilities as an employee (gym, select change rooms etc.)

    Cons

    - Long-term employees can be set in their ways
    - Need to push for change

    Advice to ManagementAdvice

    Be supportive and LISTEN to the people that want change and want to move this organization forward. You cannot be set in your old ways.

    Recommends
  8.  

    Lead a more productive and fulfulling life with Sudbury YMCA Employment and Newcomer Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employment Placement Consultant  in  Sudbury, ON
    Current Employee - Employment Placement Consultant in Sudbury, ON

    I have been working at YMCA full-time for more than a year

    Pros

    YMCA Sudbury lives and breathes it's core values: caring, excellence, honesty, respect, and responsibility. The organization has an excellent reputation in the community and so it's easy to take pride in working for this company.

    YMCA, in this era of contractual employees, does its best to hire people full-time, especially if they have successfully completed their contract.

    YMCA strongly believes in professional development and many opportunities are available throughout the year.

    There are occasions to interact with many executives, whether it's the local CEO or General Manager or the President and CEO at the National Level which helps with feeling connected to the organization and provides a better understanding of the corporate agenda.

    Cons

    As with any non-profit/charitable organization, employees are often expected to do more with less.

    Advice to ManagementAdvice

    When there is feedback to provide, management's doors are always open so no need to express anything here.

    Recommends
    Positive Outlook
  9.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YMCA full-time for more than 3 years

    Pros

    Great hours
    Fun people to work with
    Great experience and mentoring

    Cons

    Always on call
    Taking a vacation means coming back to a lot of work

  10. 1 person found this helpful  

    YMCA builds healthy communities, but not healthy internal practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Kitchener, ON
    Former Employee - Anonymous Employee in Kitchener, ON

    I worked at YMCA full-time for more than a year

    Pros

    Front line staff and volunteers (membership, personal trainers, facility, fitness and aquatic instructors) were great to work with: friendly, knowledgeable, committed to own, and others' learning and development. They try really hard to embrace organizational values of Acceptance, Caring, Health, Respect and Responsibility in their day to day work with members and potential members.

    Cons

    Total lack of onboarding process for new employees, and non-existent expectations or performance reviews provided. An attempt at creating measurement standards was started, but then upper management did not have the know-how or make time to sustain the plan. Upon asking for a 3 month probationary review from my manager, I was told "You're okay. The first 3 months is just to see if you're an idiot or not". Over a year later, and still no formal goal-setting or review ever provided, but lots of verbal insults in private meetings about myself, and other staff / volunteers.
    Full time staff are allowed 12 paid sick days per year, but unspoken reality is if a person actually took sick days it was a little virtual black mark against the person.
    A totally autocratic organizational structure where 1 person makes all the decisions, and has stated "If I had my way I would just do it all myself". This leaves a feeling of never being able to do a job well enough to whichever non-descript project objective is in place at that moment.
    Lack of role definition and communication between departments; if you question a process or propose a new way of doing something more efficiently a response is received such as "that's not how we do it at the Y", or "staff just have to learn to suck it up".

    Advice to ManagementAdvice

    Read, understand and fully embrace your Mission and Values. Encourage communications between departments instead of silo'ing people from each other. Invest in leadership and management training for senior staff and hold them accountable to those behaviours and practices.

    Doesn't Recommend
    Negative Outlook
  11.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YMCA

    Pros

    A sense of belonging to a team that works together

    Cons

    Members will notice you when you work out

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