YMCA Reviews

Updated 11 September, 2014
Updated 11 September, 2014
1,365 Reviews
3.6
1,365 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
YMCA President and CEO Neil Nicoll
Neil Nicoll
331 Ratings

Review Highlights

Pros
  • One of the best perks of working at the YMCA was the fact that employees are entitled to a free gym membership (in 150 reviews)

  • Always enjoyed working around fellow facilitators and working with kids everyday (in 32 reviews)


Cons
  • The pay is not very competitive but it is non profit so this is to be expected (in 62 reviews)

  • There is no growth potential you will only go so far with only part time positions (in 51 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Camp Counselor  in  Toronto, ON
    Former Employee - Summer Camp Counselor in Toronto, ON

    I worked at YMCA as a contractor for less than a year

    Pros

    The opportunity to work with great kids.
    Strong training

    Cons

    Not a lot of support during the day with flexible staffing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Not in it for the pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk  in  Vancouver, BC
    Former Employee - Front Desk in Vancouver, BC

    I worked at YMCA part-time for more than 5 years

    Pros

    - flexible schedule / easy to get a shift covered
    - work with amazing people, like family
    - leadership/management was supportive/fun/understanding, but that began to change shortly before I left.
    - free gym membership
    -

    Cons

    - became too sales focused
    - management/head office started to make poor choices/changes
    - applying for leadership/management positions as an internal employee sometimes worked against you...(saw a lot of internal employees apply for jobs that were the perfect fit for them and they didn't get hired. Part of the reasoning is because hiring for all positions is done through head office, not by centre.)

    Advice to ManagementAdvice

    - Provide your great staff team with a worthy reason to stick around longer...recognition programs that AREN'T every 7 years, pay increase, training/workshop opportunities

    Recommends
    Neutral Outlook
  3.  

    Secret politics at YMCA GTA Head Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Toronto, ON
    Former Employee - Manager in Toronto, ON

    I worked at YMCA full-time

    Pros

    Interesting New Staff Orientation (Speeches are great but just pure words)

    Cons

    Theres no transparancy within departments and its employees. Front level employees might be genuine but the head office employees specially senior management are all two-faced, back stabbers, hypocrites, smiles at you but conspire against you. They dont prefer people who works hard, meet their goals on time, they prefer it to be the "YMCA time" which is dreadfully slow and barely delivers. They get threaten that if you do well, you'll outshine them and make them look bad so they'll conspire to dispose you in a heart beat. The association try its best to be known as a charity but until now people only know them as a fitness centre because somehow their true colors comes out and society dont accept them as a charity organization . They are not, non profit only get their title because a very small portion of their revenue get donated to the community (maybe 10% or less). It makes me laugh that senior mangement statement that they are "driven by the cause" if thats true then why not work for free. They dont like to be classified as profit or even compared to a profit organization but they are a joke. Their main goal every fiscal year is to double up their revenu, like for this year to 320+ million but yet they claim they're not all about money like a profit organization while their main goal is identical. There's no solid team in this organization, employees conspire against each other just to move up or avoid anyone from taking their spotlight. Also the President himself, his words are just empty promises. I am ashamed to admit I fell for his speech and felt inspired only for me to find out that the circle his talking about, and having a voice is just a simple illusion. Politics in this organization is deeply rooted so beware and do not trust anyone, dont think anyone is your friend, everyone here have hidden agendas. The perfect quote for YMCA of GTA is "FAKE IT TILL YOU MAKE IT" which is the only way to survive in the polluted stagnant water that flows within this organization.

    Advice to ManagementAdvice

    Learn to be a bit genuine sometimes. It wont kill you. Front level employees works hard and they deserve acknowledgement, appreciation and most important, transparency. Dont just talk about wanting transparency, its a two way street.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Good part-time job anything else run!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management
    Current Employee - Middle Management

    I have been working at YMCA full-time

    Pros

    You get to meet a number of people, interact with those from different walks of life. Help people, and change their lives.

    Cons

    Senior Management at the main office don't understand why we're losing members at such a fast rate. Pay is horrible for the amount of work. Staff are over worked, unappreciated and feel simply like a number. Place is going down the tubes fast.

    Advice to ManagementAdvice

    Talk to those who are in direct delivery of your programs. There is a disconnect between those at the branch level and those at the main office thus resulting in members leaving. As the opinion of those staff who are the ears to the members and you might learn a thing or two.

    Doesn't Recommend
    Negative Outlook
  6.  

    Great community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Mississauga, ON
    Current Employee - Customer Service in Mississauga, ON

    I have been working at YMCA part-time for less than a year

    Pros

    NIce coworks, friendly and positive environment.

    Cons

    When it gets busy, it was often understaffed so pubilic maynot enjoy our 100% services.

    Advice to ManagementAdvice

    More flexible schedual will work better for public.

    Recommends
    Approves of CEO
  7.  

    Great Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Director  in  Toronto, ON
    Current Employee - Fitness Director in Toronto, ON

    I have been working at YMCA full-time for more than 3 years

    Pros

    Great atmosphere, lots of challenges.

    Cons

    Overworked, it is a charity and they are constantly cutting corners and you never have a proper budget to do anything.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Youth Leader

    Current Employee - Youth Leader
    Current Employee - Youth Leader

    I have been working at YMCA part-time

    Pros

    they encourage you try different areas

    Cons

    they often do not give many breaks

  9.  

    Playground Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Playground Supervisor  in  Bright, NB
    Former Employee - Playground Supervisor in Bright, NB

    I worked at YMCA part-time for less than a year

    Pros

    I worked as playground supervisor one summer. We had a lot of freedom with the position. We were encouraged to set up a theme for each week with related programming. It was a lot of fun and allowed for creativity.

    Cons

    It may have been helpful to offer some programming suggestions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    YMCA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative  in  London, ON
    Former Employee - Member Service Representative in London, ON

    I worked at YMCA part-time for less than a year

    Pros

    friendly staff, fair wages, flexible schedules

    Cons

    communication between departments needs improvement

    Advice to ManagementAdvice

    supervisors are a must

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Loved the staff but the supervisor was not organized enough to be running my area properly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YMCA

    Pros

    Amazing staff very friendly and easy to get along with. Loved being able to use the whole facility when not working (workout areas). Pay was good

    Cons

    Boss was not able to do her duty well nor was there a good planning of hours when people needed more

    Advice to ManagementAdvice

    Make sure almost all hour requests are bing matched so there is not a lack of staff nor conflicts between management and workers

    Recommends
    Neutral Outlook
    Approves of CEO

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