Xerox Reviews

Updated 19 April, 2015
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Employee Reviews

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  1. Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Xerox as an intern (less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Friendly culture, pay is competitive, lateral opportunities

    Cons

    Slow moving, limited upward mobility

  2. senior customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Xerox full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company vehicle, pension plan, good training facilities

    Cons

    no raise for the last 5 years

    Advice to Management

    singned my Union card last week,

  3. A good challenge\school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Montreal, QC
    Current Employee - Account Manager in Montreal, QC

    I have been working at Xerox full-time (less than a year)

    Pros

    Great Training, great team spirit. Fast paced environment.

    Cons

    Industrie in really bad shape. Competition everywhere and really cheap. Low pay for 50-60 hour a week (entry level job). Heavy bureaucracy.

    Advice to Management

    Cut down in bureaucraty instead of adding more task. Salesforce need to be on the field for as long as possible.

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  5. Helpful (2)

    Fantastic sales training, uncertain future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Saint John, NB
    Former Employee - Sales Executive in Saint John, NB

    I worked at Xerox full-time (more than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    When paired with a competent trainer/mentor Xerox can be a source of tremendous training in sales and Sales Management Process.
    Much of what you learn with Xerox you can apply in future endeavours.

    Cons

    Unfortunately Xerox cannot define itself. Do they sell devices? Do they sell services?
    Xerox's big bet has been on services such as Managed Print Services and due to heavy layers of bureaucracy and middle managers whose job seems to be mostly justifying their title, the company can no longer execute and customers seem to be leaving en masse.

    Advice to Management

    Return to being a sales focused organization. Go for the win and reward true performers.
    Go back to doing what you used to do so well.

  6. Challenging, demanding and satisfying.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Toronto, ON
    Former Employee - Regional Manager in Toronto, ON

    I worked at Xerox full-time (more than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Compensation, office surroundings, benefits, training

    Cons

    Corporate values and, most importantly, corporate politics and ethics.

    Advice to Management

    Eliminate corporate politics and promote on the basis of talent and skills.

  7. As a research scientist, very nice environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Research Assistant in Mississauga, ON
    Former Intern - Research Assistant in Mississauga, ON

    I worked at Xerox as an intern (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Research center in Mississauga is very well equipped, lots of equipment and technicians to help with experiments. Opportunity to work on many different projects that can be very interesting

    Cons

    Sometimes heavy focus on quantity of patents produced over quality. Tendency to patent hundreds of different versions of the same idea. Company seems obsessed with employee diversity to an excessive level.

  8. Enjoyed helping people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Problem solving , good people work there

    Cons

    Low pay, grumpy callers, loss is of benefits

    Advice to Management

    Pay what people are worth

  9. Field Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Field Technician in Vancouver, BC
    Former Contractor - Field Technician in Vancouver, BC

    I worked at Xerox as a contractor (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get a job that provides you with some income to survive.

    Cons

    Very low salaries. People have to work as contractors for years before they get hired directly by Xerox. No benefits. No sick days. You have to use your personal car to do the job. A lot of pressure from management on a daily basis.
    Treating employees like ......

    Advice to Management

    Bring the organization to the 21st century. Treat employees with respect. Fairly compensate employees.

  10. Disappointing place to work and only getting worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    work-life balance, good place to work if you have a PhD and want to do minimal work

    Cons

    terrible salary, lack of respect to non-management staff, favouritism, one raise increase in 7 years , no accountability, division of labour and project assignment is not fairly assigned

    Advice to Management

    cost of living increases I am sure management are getting their bonuses!

  11. Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Toronto, ON
    Current Employee - Marketing Manager in Toronto, ON

    I have been working at Xerox full-time (more than 10 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work experience
    Very dynamic
    Good work recognition

    Cons

    strong on pressure work
    Always ask for more with less

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