Xerox

www.xerox.com

Xerox Reviews

Updated 26 January, 2015
Updated 26 January, 2015
2,056 Reviews
2.4
2,056 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,076 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Enjoyed helping people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Problem solving , good people work there

    Cons

    Low pay, grumpy callers, loss is of benefits

    Advice to ManagementAdvice

    Pay what people are worth

  2.  

    Field Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Technician in Vancouver, BC
    Former Employee - Field Technician in Vancouver, BC

    I worked at Xerox as a contractor (more than a year)

    Pros

    You get a job that provides you with some income to survive.

    Cons

    Very low salaries. People have to work as contractors for years before they get hired directly by Xerox. No benefits. No sick days. You have to use your personal car to do the job. A lot of pressure from management on a daily basis.
    Treating employees like ......

    Advice to ManagementAdvice

    Bring the organization to the 21st century. Treat employees with respect. Fairly compensate employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Disappointing place to work and only getting worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (more than 10 years)

    Pros

    work-life balance, good place to work if you have a PhD and want to do minimal work

    Cons

    terrible salary, lack of respect to non-management staff, favouritism, one raise increase in 7 years , no accountability, division of labour and project assignment is not fairly assigned

    Advice to ManagementAdvice

    cost of living increases I am sure management are getting their bonuses!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Toronto, ON
    Current Employee - Marketing Manager in Toronto, ON

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Good work experience
    Very dynamic
    Good work recognition

    Cons

    strong on pressure work
    Always ask for more with less

    Recommends
    Negative Outlook
    Disapproves of CEO
  6.  

    Excellent company esp for new grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at Xerox full-time (more than 3 years)

    Pros

    Good benefits, they will start you on contract but will probably get permanent after like a year, laid back atmosphere and company has good reputation. Decent salary esp for new grads.

    Cons

    Lots of manual work due to outdated technology in the office

    Advice to ManagementAdvice

    Train employees better

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    goood

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    good place to work for

    Cons

    could train us better but its ok

  8. 1 person found this helpful  

    Challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Regina, SK
    Current Employee - Account Manager in Regina, SK

    I have been working at Xerox full-time (less than a year)

    Pros

    great training, proven sales practice

    Cons

    could be sometimes rough, but thats what sales is all about.

    Advice to ManagementAdvice

    great management

    Recommends
    Positive Outlook
  9.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in North York, ON
    Former Employee - Financial Analyst in North York, ON

    I worked at Xerox full-time (more than 8 years)

    Pros

    Loved the work atmosphere. Great coworkers and managers. Lots of fun times. The benefits there were really good compared to some companies. Work environment was laid back but people worked hard because they were respected and appreciated.

    Cons

    Some managers don't have the proper people skills and shouldn't be managers. That goes without saying with any company. There weren't a lot of those types though.

    Advice to ManagementAdvice

    Thoroughly think through massive layoffs. It doesn't make sense when you realize it was a mistake and have to hire those laid off positions back on again.

    Recommends
    Neutral Outlook
  10.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time (more than a year)

    Pros

    Good training, good experience to grow in

    Cons

    Too high expectations, must be more realistic

    Advice to ManagementAdvice

    Less turnover focused, more development focus!

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Sales @ Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Xerox full-time

    Pros

    Great training. Commission can be good if you can hit your targets. Lots of contests and things like that to keep you motivated. Job definitely gets easier with time as the product knowledge becomes second nature.

    Cons

    Definitely a grind. Super competitive industry with Xerox being the highest priced in the market. Can be repetitive, and sometimes there was a lack of support in the sales cycles.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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