Xerox Reviews

Updated 30 August, 2014
Updated 30 August, 2014
1,710 Reviews

2.5
1,710 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
916 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 98 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 54 reviews)


Cons
  • No raises for over 5 years, I TRULY CANNOT UNDERSTAND WHY I STILL WORK HERE (in 100 reviews)

  • Senior Management needs some improvement (especially in Services) (in 64 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent company esp for new grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at Xerox full-time for more than 3 years

    Pros

    Good benefits, they will start you on contract but will probably get permanent after like a year, laid back atmosphere and company has good reputation. Decent salary esp for new grads.

    Cons

    Lots of manual work due to outdated technology in the office

    Advice to ManagementAdvice

    Train employees better

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    goood

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    good place to work for

    Cons

    could train us better but its ok

  3. 1 person found this helpful  

    Challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Regina, SK
    Current Employee - Account Manager in Regina, SK

    I have been working at Xerox full-time for less than a year

    Pros

    great training, proven sales practice

    Cons

    could be sometimes rough, but thats what sales is all about.

    Advice to ManagementAdvice

    great management

    Recommends
    Positive Outlook
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  5.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst  in  North York, ON
    Former Employee - Financial Analyst in North York, ON

    I worked at Xerox full-time for more than 8 years

    Pros

    Loved the work atmosphere. Great coworkers and managers. Lots of fun times. The benefits there were really good compared to some companies. Work environment was laid back but people worked hard because they were respected and appreciated.

    Cons

    Some managers don't have the proper people skills and shouldn't be managers. That goes without saying with any company. There weren't a lot of those types though.

    Advice to ManagementAdvice

    Thoroughly think through massive layoffs. It doesn't make sense when you realize it was a mistake and have to hire those laid off positions back on again.

    Recommends
    Neutral Outlook
  6.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time for more than a year

    Pros

    Good training, good experience to grow in

    Cons

    Too high expectations, must be more realistic

    Advice to ManagementAdvice

    Less turnover focused, more development focus!

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Sales @ Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Xerox full-time

    Pros

    Great training. Commission can be good if you can hit your targets. Lots of contests and things like that to keep you motivated. Job definitely gets easier with time as the product knowledge becomes second nature.

    Cons

    Definitely a grind. Super competitive industry with Xerox being the highest priced in the market. Can be repetitive, and sometimes there was a lack of support in the sales cycles.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Toronto, ON
    Current Employee - Financial Analyst in Toronto, ON

    I have been working at Xerox full-time for more than 3 years

    Pros

    Awesome work environment, great training opportunities

    Cons

    Pay is extremely low based on market average

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Montreal, QC
    Current Employee - Account Executive in Montreal, QC

    I have been working at Xerox full-time for more than a year

    Pros

    it's a great school of sales

    Cons

    unhealthy environment, too competitive, no base pay...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    No future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSR  in  Kitchener, ON
    Current Employee - TSR in Kitchener, ON

    I have been working at Xerox full-time for more than 10 years

    Pros

    Colleagues and customers are all that keep me here.

    Cons

    No salary increases for a decade.
    Benefits are shrinking.
    Talented people are passed over for creepy "yes" men.
    When a well educated, business savvy individual is "leap-frogged" by an uneducated, uncouth, incompetent liar, you know the business is in trouble.
    Profligate waste is rampant, while the core front line employees are "nickel and dimed" to death.
    Unethical reporting and manipulation of numbers is causing untold damage.

    Advice to ManagementAdvice

    Stop the bullies, stop the harassment, treat people as people and fairly. Realise that people who say yes are no use to you, the people who ask the difficult questions are the ones you need.
    Following the current strategy is a "going out of business" model. Stop wasting money on endless meetings, lean six sigma projects and moral breaking schemes. Take a serious look at the ROI on these efforts and you will understand just how much damage is being done.

    Negative Outlook
    Disapproves of CEO
  11.  

    Many good years. Sad to leave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Toronto, ON
    Former Employee - Senior Manager in Toronto, ON

    I worked at Xerox full-time for more than 10 years

    Pros

    Learned how to sell.
    Fun Reward and Recognition events which fostered good relationships with colleagues.
    Learned some good business skills and selling processes.
    Good training many years ago.

    Cons

    Bureaucracy. Process. Financial-driven people decisions.

    Advice to ManagementAdvice

    Listen to front line people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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