Xerox Reviews

Updated 30 October, 2014
Updated 30 October, 2014
1,856 Reviews
2.4
1,856 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
986 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 115 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 59 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 92 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A good challenge\school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Montreal, QC
    Current Employee - Account Manager in Montreal, QC

    I have been working at Xerox full-time (less than an year)

    Pros

    Great Training, great team spirit. Fast paced environment.

    Cons

    Industrie in really bad shape. Competition everywhere and really cheap. Low pay for 50-60 hour a week (entry level job). Heavy bureaucracy.

    Advice to ManagementAdvice

    Cut down in bureaucraty instead of adding more task. Salesforce need to be on the field for as long as possible.

  2.  

    Challenging, demanding and satisfying.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Toronto, ON
    Former Employee - Regional Manager in Toronto, ON

    I worked at Xerox full-time (more than 5 years)

    Pros

    Compensation, office surroundings, benefits, training

    Cons

    Corporate values and, most importantly, corporate politics and ethics.

    Advice to ManagementAdvice

    Eliminate corporate politics and promote on the basis of talent and skills.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    As a research scientist, very nice environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Assistant in Mississauga, ON
    Former Employee - Research Assistant in Mississauga, ON

    I worked at Xerox as an intern (less than an year)

    Pros

    Research center in Mississauga is very well equipped, lots of equipment and technicians to help with experiments. Opportunity to work on many different projects that can be very interesting

    Cons

    Sometimes heavy focus on quantity of patents produced over quality. Tendency to patent hundreds of different versions of the same idea. Company seems obsessed with employee diversity to an excessive level.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Fantastic sales training, uncertain future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Saint John, NB
    Former Employee - Sales Executive in Saint John, NB

    I worked at Xerox full-time (more than 8 years)

    Pros

    When paired with a competent trainer/mentor Xerox can be a source of tremendous training in sales and Sales Management Process.
    Much of what you learn with Xerox you can apply in future endeavours.

    Cons

    Unfortunately Xerox cannot define itself. Do they sell devices? Do they sell services?
    Xerox's big bet has been on services such as Managed Print Services and due to heavy layers of bureaucracy and middle managers whose job seems to be mostly justifying their title, the company can no longer execute and customers seem to be leaving en masse.

    Advice to ManagementAdvice

    Return to being a sales focused organization. Go for the win and reward true performers.
    Go back to doing what you used to do so well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Enjoyed helping people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Problem solving , good people work there

    Cons

    Low pay, grumpy callers, loss is of benefits

    Advice to ManagementAdvice

    Pay what people are worth

  7.  

    Field Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Technician in Vancouver, BC
    Former Employee - Field Technician in Vancouver, BC

    I worked at Xerox as a contractor (more than an year)

    Pros

    You get a job that provides you with some income to survive.

    Cons

    Very low salaries. People have to work as contractors for years before they get hired directly by Xerox. No benefits. No sick days. You have to use your personal car to do the job. A lot of pressure from management on a daily basis.
    Treating employees like ......

    Advice to ManagementAdvice

    Bring the organization to the 21st century. Treat employees with respect. Fairly compensate employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Disappointing place to work and only getting worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (more than 10 years)

    Pros

    work-life balance, good place to work if you have a PhD and want to do minimal work

    Cons

    terrible salary, lack of respect to non-management staff, favouritism, one raise increase in 7 years , no accountability, division of labour and project assignment is not fairly assigned

    Advice to ManagementAdvice

    cost of living increases I am sure management are getting their bonuses!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Toronto, ON
    Current Employee - Marketing Manager in Toronto, ON

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Good work experience
    Very dynamic
    Good work recognition

    Cons

    strong on pressure work
    Always ask for more with less

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Excellent company esp for new grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at Xerox full-time (more than 3 years)

    Pros

    Good benefits, they will start you on contract but will probably get permanent after like a year, laid back atmosphere and company has good reputation. Decent salary esp for new grads.

    Cons

    Lots of manual work due to outdated technology in the office

    Advice to ManagementAdvice

    Train employees better

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    goood

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    good place to work for

    Cons

    could train us better but its ok

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