Xchanging Reviews

Updated 13 April, 2015
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2.6
175 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Xchanging Chief Executive Officer Ken Lever
Ken Lever
79 Ratings

Pros
  • Work Life balance is excellent- you complete your work and then shifts are flexible for you (in 13 reviews)

  • It was nice working with Xchanging, the work environment was good (in 8 reviews)

Cons
  • if made them( senior management ) sit on project manager/analysts place they can't survive for half hr (in 12 reviews)

  • less-salary, rotational shifts, less hike in the salary (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Friendly culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bangalore (India)
    Current Employee - Anonymous Employee in Bangalore (India)

    I have been working at Xchanging full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    1. People Oriented
    2. Focus on Innovation
    3. Flexibility

    Cons

    Nothing that I can think of

    Advice to Management

    Focus more in Branding

  2. Good place to work if your are in project

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kuala Lumpur (Malaysia)
    Current Employee - Anonymous Employee in Kuala Lumpur (Malaysia)

    I have been working at Xchanging

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good place if your under an good manager.

    Cons

    Can't see any improvement in the employee career.
    Problem araises if your reporting at client place and your review manager is different from the actual reporting manager.

    Advice to Management

    Please provide some trainings to employees to improve their individual careers along with the company.

  3. KL office it is quick time to market and no process at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead in Kuala Lumpur (Malaysia)
    Current Employee - Lead in Kuala Lumpur (Malaysia)

    I have been working at Xchanging full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    1. Compatible salary for xpats

    Cons

    1. Work culture
    2. Nil process and learnings

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Xchanging Malaysia Sdn. Bhd. - The journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Kuala Lumpur (Malaysia)
    Former Employee - Software Developer in Kuala Lumpur (Malaysia)

    I worked at Xchanging

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible working hours, free parking

    Cons

    Crappy management and process. Hiring not done right, many people with inadequate skill sets sit in roles that are not suited.

    Advice to Management

    Stop hiring based on skin colour or race or ethnicity, please hire based on merit.

  6. Worst culture

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xchanging full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    If you want to take rest for some time join here.

    Cons

    Most of the guys are working there from last 15 to 20 years. They feel like it is their kingdom. They don't concentrate on work what they have to do. Instead they will target people & will play with their careers. HR's are more concerned about dress codes . They won't thing about their work.

    Advice to Management

    They are not in a position to listen anybody.

  7. Unfair Management. Open Biasing to selected few.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Bangalore (India)
    Former Employee - Senior Software Engineer in Bangalore (India)

    I worked at Xchanging

    No opinion of CEO
    No opinion of CEO

    Pros

    Good Exposure and Learning Opportunity

    Cons

    Senior Management have few favorites in the company who continue to enjoy good hikes and support.
    Management does not keep their promises.
    There is hardly any chance of growth in the company.
    Unfair Decisions favoring selected few.

    Advice to Management

    You need to award merit as well

  8. Xchanging (ITO) Chennai

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Chennai (India)
    Former Employee - Team Lead in Chennai (India)

    I worked at Xchanging

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The ITO business of Xchanging is still running in Chennai !!!
    Senior Managers and Heads in Bangalore enjoy good benefit (High Salary, Job security, Flexible timgings etc).

    Cons

    The Employees in Bangalore promoted quickly (once in every 2 years), but the Employees in Chennai are not promoted to next level for many years though they are eligible.

    No vision.
    No job security.
    Disconnected HR system.
    Too many service lines without business.
    No pipeline for the next 12 months in AES-ITO business.

    Employees fearing about the future of Chennai center because they feel the projects in Chennai will be moved to Bangalore and may close the Chennai center.

    Advice to Management

    The management team (CEO, CTO) of Xchanging UK to review the operations in Bangalore. Too many Heads in Bangalore ITO-AES without any business.
    Why do this small ITO organisation need separate service lines like
    1) Development Service Line
    2) Testing Service Line
    3) Support Service Line
    4) Product Service Line
    5) Delivery Health Check

  9. Helpful (1)

    No sense of direction, no regard for its people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Manager in London, England (UK)
    Former Employee - Software Manager in London, England (UK)

    I worked at Xchanging

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    There are opportunities for travel, and there is a good social culture in some offices. The people are generally excellent and work very hard, and the level of energy and passion is great.

    The marketing team have done a great job of creating a cohesive identity within the company.

    Cons

    The company doesn't really seem to know what it's for, and so tries to be everything to everyone.

    The hierarchical culture is very old fashioned. The bosses are venerated almost to a cult status, and everyone else is expected to work all hours of the day to please them.

    Staff are constantly reminded that they are seen as a cost first, and a source of value second. In ten year's service I saw 6 redundancy programs. This results in everybody being defensive and focussing on demonstrating (rather than actually creating) value.

    There is a political culture which advances people who say the acceptable things over those who deliver the most value. Advancement is hard won and poorly rewarded. If you don't join as a Director, don't expect to become one - they're always recruited externally.

    Advice to Management

    Pick a thing and do that. I would suggest that the thing should be technology, but it doesn't matter. Pick one thing, focus on doing that thing excellently, and divest the business of everything else. Help your middle teams understand the place in the market better - stop trying to compete in spaces which are owned by massive corporations 50 times your size.

    In the people of Xchanging there is the seed of something excellent. Focus on unlocking that and the company could be brilliant, but people need to believe that there is no risk of them being made redundant on someone's whim.

  10. Troubled and worrying future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Xchanging full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some very capable and committed people
    Good product offerings

    Cons

    In disarray
    No real clear sense of direction
    Too many strategic changes that deliver little in the way of results
    Very high staff turnover

    Advice to Management

    Talk to your staff and involve them in the process. Too much decision making is behind closed doors without taking advice from the shopfloor

  11. Wake up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Lead in Bangalore (India)
    Former Employee - Project Lead in Bangalore (India)

    I worked at Xchanging

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunity to work onsite. freedom of work.

    Cons

    Too much of politics. only some peoples want everything. No Visibility, top management does not give damn about you.

    Advice to Management

    6-7 Managers for 1-2 developers. you can do better than that

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