Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com

Williams-Sonoma Reviews in San Francisco, CA

Updated 16 October, 2014
Updated 16 October, 2014
631 Reviews
2.7
631 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
266 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 84 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales (in 55 reviews)


Cons
  • Work/life balance is often unbalanced especially during the holiday seasons (in 30 reviews)

  • Upper management never visits the stores- causing a complete disconnect from stores to corporate (in 37 reviews)

More Highlights

162 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Very engaging company, motivating and authentic. Listens to individuals and their goals and encourages teams.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in San Francisco, CA (US)
    Current Employee - Senior Vice President in San Francisco, CA (US)

    I have been working at Williams-Sonoma full-time (more than 5 years)

    Pros

    Very inspiring company, you can contribute and bring your ideas. Room to dream and grow. Honest candid feedback for your future development. You are encouraged to drive your business and are rewarded. Working here is inspiring and challenging and cutting edge for retail and ecom. You get to run your part of the business with support.

    Cons

    Moving faster than we can develop leaders. All teams must ramp up to bring along future leaders the company is young and thriving and needs innovative thinkers.

    Advice to ManagementAdvice

    Continue to seek out and ask for innovative ideas. Great company for women very supportive. Love the people first culture. Continue to push for diversity and inclusion it is a great match with company goals.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Not for the technologically inclined

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (less than an year)

    Pros

    Great people, good chances for movement within the company

    Cons

    They do not value technology at all. Computers that are barely held together with tape are given to new employees. Industrial printers for the design team break on an almost daily basis. They have just enough equipment to go around and no spares if things break which is all the time.

    Advice to ManagementAdvice

    invest in your company. it's hard to attract good talent when they will not get the tools to do their jobs.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    District Manager that has been with WSI for more than 5 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in San Francisco, CA (US)
    Current Employee - District Manager in San Francisco, CA (US)

    I have been working at Williams-Sonoma (more than 5 years)

    Pros

    The company truly supports internal succession and career advancement. If you are ready to take that next step they will find the right spot for you, even with another brand within the organization, as I have experienced first hand. Stores are given the freedom to think on their feet and make the right decision for the guest. The overall atmosphere is very entrepreneurial and you feel very empowered by the leadership team. This has kept me engaged and excited in the fact that I can help steer the company in a new direction!

    Cons

    We run complex stores and sometimes the list of To-Do's and the companies expectation can overburdon our team. The trick is to work through your people, not doing it all yourself, and everything will fall into place.

    Advice to ManagementAdvice

    Please continue to listen to and invest in the field team and stores. Over the past few years the changes we have all implemented together, corporate and field, has built the confidence of our associates and given them the tools to hit their goals.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Williams-Sonoma full-time (less than an year)

    Pros

    Senior management seems committed to carrying the vision Chuck Williams had 50+ years ago. People are proud of the work they do and the products they offer to customers. A big per, of course, is the employee discount.

    Cons

    Some of the systems are a bit antiquated. But it could be a "if it isn't broken don't fix it" type thing.

    Advice to ManagementAdvice

    Perhaps consider flex-time or go back to offering early Fridays.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    The people are great, the pay is ok, the benefits are great. The IT department however is cumbersome to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager III in San Francisco, CA (US)
    Former Employee - Project Manager III in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than an year)

    Pros

    Benefits, people, discount, sample sale

    Cons

    IT Department supports production and Projects, and the focus is on production because this is a retail company. The project work is shoddy, and there is not much of a level of satisfaction, as the scope changes rapidly, and projects often do not complete in time due to resource issues.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    From Employee To Foodie

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Francisco, CA (US)
    Former Employee - Sales Associate in San Francisco, CA (US)

    I worked at Williams-Sonoma part-time (more than 3 years)

    Pros

    Williams-Sonoma is the mecca when it comes to food and it does so diligently by training their staff on the how-to's. I learned so much from being there, cultivating my passion for food and what to have and what not to do.

    Food bridges the gap to communication and in turn brings forever lasting friendship.

    There is so much to learn and everything is life appropriate.

    Getting to yes is their policy and it's something unique that many companies do not do.

    Cons

    It's difficult to grow in the saturated retail world. Always look for corporate or office job.

    Advice to ManagementAdvice

    There has been great and relentless members in management. All I'll say is to "always park ones ego at the door" and never bring it to work.

    Doesn't Recommend
    No opinion of CEO
  8. 4 people found this helpful  

    Nice people, work/life balance, leadership varies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Williams-Sonoma full-time (more than 3 years)

    Pros

    Low politics between teams who focus on getting the work done, big company feel where there's good work/ life balance, great discount across suite of brands (includes Pottery Barn and West Elm)

    Cons

    Some units at leadership level are increasingly political, micromanagement of finances, cheap (no funds for trainings, celebrations), below market salaries and/or abyssmal bonuses, teams foster relationships amongst themselves but leadership doesn't have a people-focus to decision making

    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great brand but could always be better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Employee in San Francisco, CA (US)
    Former Employee - Corporate Employee in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than 5 years)

    Pros

    Great discount in multiple brands (Williams Sonoma, Pottery Barn and West Elm), opportunities for advancement as long as you are very patient, beautiful location of corporate office, amazing product and amazing employees who share a passion for the product. Strong heritage and 99 year old founder still visits the building from time to time. Love the WS mission to "bring people together around food".

    Cons

    CEO micromanages from the top which comes off as lacking trust in associates from top to bottom, improvement to broken processes is slow at best, low base salaries compared to similar companies in the Bay Area and annual raises that can't even keep up with inflation. Work/life balance is often unbalanced especially during the holiday seasons.

    Advice to ManagementAdvice

    130% bonuses to execs and 2% raises to low level associates won't allow you to build and MAINTAIN the best possible teams in Retail. Associates (the worker-bees) need more recognition for hard work than a "catch the spirit" plaque and a $100 gift card.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Seasonal Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in San Francisco, CA (US)
    Current Employee - Part Time Sales Associate in San Francisco, CA (US)

    I have been working at Williams-Sonoma part-time (less than an year)

    Pros

    The people were wonderful to work with and the products were mostly top of the line

    Cons

    The scheduling was a little unpredictable

    Advice to ManagementAdvice

    Corporate upper management might want to be more friendly and less intimidating to working staff and store managers

    Recommends
    Positive Outlook
  11.  

    Demoralizing experience / highly political and micro managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than 3 years)

    Pros

    Customer service team is well intending and promising. High stress / expectation / micro-managed culture does breed good results. Design team is strong which means the product is strong which is central to the company's success.

    Cons

    CEO micro-manages so this floats down hill to all leaders which means everyone is performing at lower levels than they're likely capable of. Highly charged political environment of favoritism. Far too many meetings for meetings for meetings. Systems need an overhaul as do most large box retailers.

    Advice to ManagementAdvice

    Acknowledge and empower your middle management. They all have something to offer and can likely take on tasks you've reserved for VP's and above.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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