Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com

Williams-Sonoma Reviews

Updated 23 October, 2014
Updated 23 October, 2014
637 Reviews
2.8
637 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
271 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 84 reviews)

  • Best Reason to work here is the employee discount and the Sample Sales (in 55 reviews)


Cons
  • Work/life balance is often unbalanced especially during the holiday seasons (in 30 reviews)

  • Upper management never visits the stores- causing a complete disconnect from stores to corporate (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    District Manager that has been with WSI for more than 5 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in San Francisco, CA (US)
    Current Employee - District Manager in San Francisco, CA (US)

    I have been working at Williams-Sonoma (more than 5 years)

    Pros

    The company truly supports internal succession and career advancement. If you are ready to take that next step they will find the right spot for you, even with another brand within the organization, as I have experienced first hand. Stores are given the freedom to think on their feet and make the right decision for the guest. The overall atmosphere is very entrepreneurial and you feel very empowered by the leadership team. This has kept me engaged and excited in the fact that I can help steer the company in a new direction!

    Cons

    We run complex stores and sometimes the list of To-Do's and the companies expectation can overburdon our team. The trick is to work through your people, not doing it all yourself, and everything will fall into place.

    Advice to ManagementAdvice

    Please continue to listen to and invest in the field team and stores. Over the past few years the changes we have all implemented together, corporate and field, has built the confidence of our associates and given them the tools to hit their goals.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Williams-Sonoma was the perfect fit for me. Combined experience in culinary with sales and great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager
    Former Employee - Associate Manager

    I worked at Williams-Sonoma full-time (more than 5 years)

    Pros

    I have a culinary degree so teaching classes, new product demo, contests to win tons of top of the line product great people who are tenured, associates are appreciated

    Cons

    constantly changing the game on the team, too many elaborate visual changes too close together

    Advice to ManagementAdvice

    When you have an employee that you value, do everything to keep them

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma as an intern (less than an year)

    Pros

    Very cool workplace, in the heart of the city, great supervisors

    Cons

    Limiting corporate structure, not a lot of fun to be had

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Williams-Sonoma full-time (less than an year)

    Pros

    Senior management seems committed to carrying the vision Chuck Williams had 50+ years ago. People are proud of the work they do and the products they offer to customers. A big per, of course, is the employee discount.

    Cons

    Some of the systems are a bit antiquated. But it could be a "if it isn't broken don't fix it" type thing.

    Advice to ManagementAdvice

    Perhaps consider flex-time or go back to offering early Fridays.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    The people are great, the pay is ok, the benefits are great. The IT department however is cumbersome to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager III in San Francisco, CA (US)
    Former Employee - Project Manager III in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time (more than an year)

    Pros

    Benefits, people, discount, sample sale

    Cons

    IT Department supports production and Projects, and the focus is on production because this is a retail company. The project work is shoddy, and there is not much of a level of satisfaction, as the scope changes rapidly, and projects often do not complete in time due to resource issues.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Las Vegas, NV (US)
    Former Employee - Customer Service Associate in Las Vegas, NV (US)

    I worked at Williams-Sonoma full-time (more than an year)

    Pros

    Benefits good, you are like your own supervisor, people are friendly and you choose your own schedule

    Cons

    your a number not a name, strict attendance rules however understandable,

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good merchandise; easy to sell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales Associate in Houston, TX (US)
    Current Employee - Seasonal Sales Associate in Houston, TX (US)

    I have been working at Williams-Sonoma part-time (more than 3 years)

    Pros

    Friendly associates; high quality products.

    Cons

    No benefits for part-time employees. Low tech computers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Do everything by yourself and expect nothing new

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    Nice location and good exposure to retail

    Cons

    There were less politics before but as the company is growing we see more politics and less work

  10.  

    It was decent.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    Some opportunity for advancement. If you do what you are asked to do, you have good job security.

    Cons

    The higher ups do not really care about what the associates do, or give you any leeway. You must complete the task, or be replaced.

  11.  

    Supply Chain Network Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supply Chain Network Analyst in Memphis, TN (US)
    Former Employee - Supply Chain Network Analyst in Memphis, TN (US)

    I worked at Williams-Sonoma full-time (less than an year)

    Pros

    Very good industry (supply chain) and position to be at - with much growth (domestically and internationally). Lots of chances to make a presence and create/leave a mark of your own. Overall is a great company but if you can get past the Cons, it may not be a bad idea.

    Cons

    Managers is very very bad, particularly the supply chain network expansion. It is a culture of the slaves (talk/ask/must do what ever they want). And that particular team is very non-team oriented. There are lots of opportunity for growth but why have a good opportunity for the type of work and work miserable? Is a question that only you can answer but I personally would not recommend it. Leadership is very much always in a discussion/fight (transportation and supply chain/network dept) - they do not like each other.

    Advice to ManagementAdvice

    Quite frankly - I would advise to find something that makes them happy and not make others life miserable , b/c at the moment it is obvious they are not well aligned for success. Be more open minded and not bring back the slavery (that was a thing of the past, let it go and treat people fairly). These are particular folks, not everyone so pay close attention when interviewing and ask lots of questions.

    Recommends
    Positive Outlook
    Approves of CEO

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