Williams-Sonoma

www.williams-sonomainc.com
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Employee Reviews

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  1. 2 people found this helpful  

    Co-Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Pros

    Wonderful Products, Friendly environment, Knowledgeable Staff and Customers.

    Cons

    Company preoccupied with how store is set up (floor-sets, changing arrangements) instead of taking more time to sell items within store to customers.

    Advice to ManagementAdvice

    Keep store clean and presentable. Spend less time on floor-sets and more time selling to customers. Drive the business.

  2.  

    Overworked and underpaid, but good discounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Las Vegas, NV (US)
    Former Employee - Customer Service Representative in Las Vegas, NV (US)

    I worked at Williams-Sonoma

    Pros

    They are flexible with customers and strive to achieve ultimate satisfaction.

    Cons

    They customers can be rude and it is not worth the pay.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma full-time (more than a year)

    Pros

    Great staff, supportive and fun GM, amazing product and discounts. A great place to work where one can expand service level capabilities, fulfillment and merchandising strategy and staff development.

    Cons

    Obviously limited upward mobility past the ASM postion in a set market. Holiday hours and truck fulfillment days can be long. A challenge developing change within such a large set organization

    Advice to ManagementAdvice

    Incentive employees more, create more training and advancement opportunities

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager
    Current Employee - Associate Manager

    I have been working at Williams-Sonoma part-time (more than 3 years)

    Pros

    The people I work for are exceptional

    Cons

    Some days are long hours

    Advice to ManagementAdvice

    Non

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good Place, Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma full-time (more than a year)

    Pros

    Lots of good people with lots of knowledge. Shuttle to and from BART provided. Ability to see a lot of different technologies all within one building. Unique benefits of being in corporate IT while surrounded by the entrepreneurial learning opportunities of the bay.

    Cons

    Benefits are not the best out there. Would really help if more was offered inline with the market here.

    Advice to ManagementAdvice

    Consider additional benefits for employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Moving in the wrong direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    Great co-workers and great discount.

    Cons

    Corporate is completely out of touch with their store level employees. Their expectations are never attainable and they berate you constantly for not achieving the impossible. They offer no solutions or training and they certainly do not invest in their people. An example of their expectations is as follows: They allocate 2 hours of labor to paint a wall. The reality is it took 2 people a total of 6 hours to paint. You then get ridiculed for wasting labor. Then you start to question why you are inadequate, until you call another store or two to find out that they took the same amount of time. The question really is why do they expect us to paint, drill and hang things on a frequent basis? Shouldn't there be contractors for such daunting tasks? Alas, it is not in the budget. The least they could do for their seriously underpaid associates is allow enough time to get the project done.

    Advice to ManagementAdvice

    Please evaluate your expectations and ask yourself if it is realistic to attain before you demand it of all your stores. If you think it's truly realistic and your stores are struggling, please offer training and positive reinforcement. You have no idea how negatively you impact the moral. Your turnover rate is the worst I've seen.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Long hours, low pay, dangerous environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager
    Current Employee - Associate Manager

    I have been working at Williams-Sonoma full-time (more than a year)

    Pros

    The people I work with are generally great. Most everyone is professional, helpful, and fun to be around. The employee discount is probably the best part.

    Cons

    Terribly unorganized. The stockroom is dangerous (Kitchen Aid mixers falling of shelves, aisles too narrow for ladders, so employees have to scale shelves to get items customers need).
    Hours are insanely long, and shifts are brutal - for example working until 11:30 at night, only to have to return at 7 AM the next morning during the holidays, for days on end.
    Managers do not have a work life balance. They work ALL the time to keep the store running.
    Pay is low, with little to no chance of an increase.
    Upper level manager (not managers in the store, but one who visits occasionally) is disrespectful and condescending, with behaviors that border on discriminatory and illegal, using bullying and abusive speech to get their way.
    Corporate office sets unrealistic expectations for store managers, with little scaffolding to help them achieve their goals.
    Seem to be able to get little done, due to corporate red tape.
    No organization whatsoever - everything is a giant mess. It's hard to find things, and get things done. The lack of efficiency really makes me wonder how much longer this company will be able to survive.

    Advice to ManagementAdvice

    Pay employees more, be more organized, make sure this is a safe place to work. Be respectful to employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    It was alright, pay was not good though overall and no benefits, work from home position no commute was good though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Email Associate in Las Vegas, NV (US)
    Former Employee - Email Associate in Las Vegas, NV (US)

    I worked at Williams-Sonoma

    Pros

    work from home. no commute, pants were optional

    Cons

    work was tedious, boringsom and dumb

    Advice to ManagementAdvice

    pay us better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    leadman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma

    Pros

    good working group, employees good people

    Cons

    management, needs to know what it whats

    Advice to ManagementAdvice

    ?

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Class is the look... Not the. "Feel"

    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at Williams-Sonoma

    Pros

    If you love cooking.. 40% discount

    Cons

    That great 40% discount is not passed on to us on promotions, and we are there working very hard... Huge hourly sales goals ... Minimal hourly rate

    Advice to ManagementAdvice

    There are possibilities

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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