Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com
Work in HR? Unlock Free Profile

Williams-Sonoma Reviews

Updated 30 September, 2014
Updated 30 September, 2014
622 Reviews
2.7
622 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
259 Ratings

Review Highlights

Pros
  • Great discount for to enable everyone to spend their salary in store (in 84 reviews)

  • Relative to other employers I have had, the work/life balance is healthy (in 24 reviews)


Cons
  • Work/life balance is often unbalanced especially during the holiday seasons (in 30 reviews)

  • Upper management never visits the stores- causing a complete disconnect from stores to corporate (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    From Employee To Foodie

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Francisco, CA (US)
    Former Employee - Sales Associate in San Francisco, CA (US)

    I worked at Williams-Sonoma part-time for more than 3 years

    Pros

    Williams-Sonoma is the mecca when it comes to food and it does so diligently by training their staff on the how-to's. I learned so much from being there, cultivating my passion for food and what to have and what not to do.

    Food bridges the gap to communication and in turn brings forever lasting friendship.

    There is so much to learn and everything is life appropriate.

    Getting to yes is their policy and it's something unique that many companies do not do.

    Cons

    It's difficult to grow in the saturated retail world. Always look for corporate or office job.

    Advice to ManagementAdvice

    There has been great and relentless members in management. All I'll say is to "always park ones ego at the door" and never bring it to work.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Great product and benefits, direction of company sometimes off track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Austin, TX (US)
    Former Employee - Assistant Store Manager in Austin, TX (US)

    I worked at Williams-Sonoma full-time for more than 3 years

    Pros

    Great discount, 40% off at all brands
    Great co-workers at my store
    Great benefits when I was a full-time employee
    A good part-time job during the holidays, or year-round if your store has the hours.

    Cons

    At the end, company strategy had changed, seemed to shift to a bigger focus on metrics and gathering emails and a smaller focus on providing an amazing customer experience, which is one of the things I loved about the company in the beginning. Also, unrealistic demands on store staff as far as how much could be done in the time budgeted.

    Advice to ManagementAdvice

    Remember to focus on the customers first, one of our unique features is a store staff that has stories to share and good advice to give, as well as creating a great environment. Pushing credit cards and email capture in this luxury environment is not welcoming to customers.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Seasonal Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate  in  San Francisco, CA (US)
    Current Employee - Part Time Sales Associate in San Francisco, CA (US)

    I have been working at Williams-Sonoma part-time for less than a year

    Pros

    The people were wonderful to work with and the products were mostly top of the line

    Cons

    The scheduling was a little unpredictable

    Advice to ManagementAdvice

    Corporate upper management might want to be more friendly and less intimidating to working staff and store managers

    Recommends
    Positive Outlook
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Fun, busy retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Wrentham, MA (US)
    Current Employee - Associate in Wrentham, MA (US)

    I have been working at Williams-Sonoma part-time for more than a year

    Pros

    Great discount, nice people. Decent products.

    Cons

    Low salary for hard work

    Advice to ManagementAdvice

    Increase p/t wage

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Associate Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager  in  Philadelphia, PA (US)
    Current Employee - Associate Manager in Philadelphia, PA (US)

    I have been working at Williams-Sonoma full-time for more than 8 years

    Pros

    Flexible Work Schedule, Great Discount, Good Health Benifits.

    Cons

    Management Heavy Work Load, Cut Throat Environment, Sketchy Bonus Program, Protective Over Bad Managers.

    Advice to ManagementAdvice

    More transparency.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good Company to work for with great products at West Elm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Visuals Associate  in  Palo Alto, CA (US)
    Current Employee - Part Time Visuals Associate in Palo Alto, CA (US)

    I have been working at Williams-Sonoma part-time for less than a year

    Pros

    Management Team is great. Wonderful Team and great discount. Fun place to work.

    Cons

    Street Parking at Palo Alto Store isn't so great. Closing time on weekends is slightly late. (9pm)

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Love the products but not a people first environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Alpharetta, GA (US)
    Former Employee - Sales Associate in Alpharetta, GA (US)

    I worked at Williams-Sonoma part-time for more than 5 years

    Pros

    Company gives a wonderful discount on products

    Cons

    Not a people first environment

    Doesn't Recommend
    Neutral Outlook
  9.  

    Sales Associate/ Home Stylist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Miami, FL (US)
    Current Employee - Anonymous Employee in Miami, FL (US)

    I have been working at Williams-Sonoma part-time

    Pros

    Fairly good pay (11/hr) for a retail store. Good incentives to keep sales associates motivated.

    Cons

    Technology is ancient.. old, slow, dial up internet. Embarrassing when placing an order for a client.

  10.  

    Tech Lead

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    discount on all brand and good work-life balance

    Cons

    retail mindset upper management still very brick and mortar. No career growth

  11.  

    Great company to learn about customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Augusta, GA (US)
    Former Employee - Sales Associate in Augusta, GA (US)

    I worked at Williams-Sonoma part-time for more than 3 years

    Pros

    Company does good job polishing your CS skills. Customer base is ok. Employee discount is good.

    Cons

    Upward mobility is not based on KSA's. Pay was not competitive. Units sold per transaction was always focus so you better learn to add-on.

    Advice to ManagementAdvice

    Work on talent acquisition and stop hiring people just looking for the discount.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for Williams-Sonoma? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.