Wells Fargo Reviews

Updated 16 September, 2014
Updated 16 September, 2014
6,446 Reviews
3.2
6,446 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wells Fargo President, CEO, and Director John G. Stumpf
John G. Stumpf
3,227 Ratings

Review Highlights

Pros
  • The service is top rate to the customers and the work/life balance is very good (in 241 reviews)

  • They do have good benefits although they continue to degrade a little every year (in 431 reviews)


Cons
  • Sales goals that must be met whether the customer wants or needs the products (in 481 reviews)

  • No work life balance, very stressful work environment derived from upper managerment (in 111 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Past employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Specialist  in  Mississauga, ON
    Former Employee - Billing Specialist in Mississauga, ON

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    It was a learning experience in the financial realm.

    Cons

    Banking with WF was a different story, somehow disappointing!

    Advice to ManagementAdvice

    A bank client must be given the benefit of the doubt before determining to close his/her account.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Wells Fargo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Mississauga, ON
    Former Employee - Anonymous Employee in Mississauga, ON

    I worked at Wells Fargo full-time for less than a year

    Pros

    Friendly co-workers, good work-life balance

    Cons

    Old Boys club, hard to advance

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Company was OK...could be better.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Pros

    The old TAPS program was great

    Cons

    The wages were really low

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  5.  

    wells fargo corporation 2013 review

    Former Employee - Operations  in  Mississauga, ON
    Former Employee - Operations in Mississauga, ON

    I worked at Wells Fargo full-time for more than 5 years

    Pros

    -nice people work at wells

    Cons

    mangement is cheap with raises and promotions

    Advice to ManagementAdvice

    treat people better

  6.  

    Wells Fargo Financial Corporation Canada closed it's doors in the Canadian market for consumer lending.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager  in  Toronto, ON
    Former Employee - Manager in Toronto, ON

    I worked at Wells Fargo

    Pros

    Good Salary, GREAT BENEFITS.
    very good company structure, clear objectives, polices and procedures in place
    professional

    Cons

    To many changes to fast, the changes made did not compliment the Canadian market.
    Expectations were to high with the targets given to the branch employees
    Work load for head office employees were at times excessive and unrealistic

    Advice to ManagementAdvice

    N/A

    Approves of CEO
  7.  

    Good Company of some... Frustrating for many

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Credit Manager  in  Kelowna, BC
    Current Employee - Credit Manager in Kelowna, BC

    I have been working at Wells Fargo

    Pros

    WFF is an excellent company to start out with if you are looking to begin a career in the finance industry. Decent training program to learn the ropes in lending.

    Cons

    The major downsides to working with the company include low salary to start, poor support and recognition, and a unattainable bonus structure in a few of the markets.

    Advice to ManagementAdvice

    I believe the major issue with the corporation is that there is a very large gap between the ground level employees and upper level management who make the decisions. Many of the implemented policies do not seem to be very realistic.

    Recommends
  8. 2 people found this helpful  

    This company has one of the highest turnover rates in Canada, period.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Credit Manager  in  London, ON
    Current Employee - Credit Manager in London, ON

    I have been working at Wells Fargo

    Pros

    You can get paid to do nothing.

    Cons

    How much space do I have for this?
    Getting promoted is a joke. You're lucky if you get a 2% raise at promotion; there are NO yearly raises what so ever.
    Bonus structure is laughable. Sure there is an "opportunity" to make more money, but it requires an emmence amount of effort for a pathetic return. 99% of Credit Managers don't make bonus, those who do its rare for it to be over a few hundred dollars.

    Advice to ManagementAdvice

    Pay higher base salary and give bonuses. There minimum targets are WAY too high at this company (on purpose so they don't have to promote anyone). Turnover for Credit managers in the GTA area was OVER 90% IN 2008!!!!! 90% THAT IS NOT A TYPO

    Doesn't Recommend
  9. 1 person found this helpful  

    avoid working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior PC/LAN Analyst  in  Toronto, ON
    Current Employee - Senior PC/LAN Analyst in Toronto, ON

    I have been working at Wells Fargo

    Pros

    absolutely nothing, working there was a nightmare

    Cons

    desktop manager in sioux falls is an idiot. has no clue on how to treat people

    Advice to ManagementAdvice

    stop treating your employees like dirt

    Doesn't Recommend
    Disapproves of CEO
  10. 3 people found this helpful  

    Personal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo full-time for more than 5 years

    Pros

    Great room for advancement. If you are great with customers and love to sale, you will do great. If you don't have customer services skills and don't like to sale, don't waste your time. This company is a great company to work for but they are sales and customer orientated.

    Cons

    Depending on the district you may be placed, you may have an amazing management staff or the worst. If you don't meet your sales goals (may I say they are ridiculous, how many accounts can someone really open?) you will be placed on a warning and quickly pushed out.

    Advice to ManagementAdvice

    Don't forget at one point or another, you were in a bankers or tellers shoes. Also, stop with the fake accounts and pressuring bankers to do unethical things just to meet sales goals.

    Recommends
    No opinion of CEO
  11. 2 people found this helpful  

    I worked for Wells Fargo for 3.5 years. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker I  in  Jacksonville, FL (US)
    Former Employee - Personal Banker I in Jacksonville, FL (US)

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    Wells Fargo was extremely flexible by helping me relocate to another state and change jobs titles quickly to accommodate my schedule when taking classes. The benefits were good including insurance plans and 401k options. The hours were typical 8-5 with some Saturdays.

    Cons

    Any position within the retail bank is sales-oriented. I placed more emphasis on customer service as that is what I loved and I was under constant stress from management to "get my numbers up." This made the job not so fun quickly.

    Advice to ManagementAdvice

    The pay isn't the best considering what is demanded. It would be nice if upper management actually listened to their smaller KEY players' feedback.

    Recommends
    Neutral Outlook
    No opinion of CEO

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