Washington Mutual

  www.wamu.com
  www.wamu.com
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Washington Mutual Reviews

Updated 15 September, 2014
Updated 15 September, 2014
345 Reviews
3.8
345 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
33 Ratings

Review Highlights

Pros
  • Good work/life balance, employees treated fairly, good company values, nice culture (in 39 reviews)

  • They offered great benefits and good supports for the families of employees (in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels (in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    RETAIL banking. -- "Sell Sell Sell!"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Plano, TX (US)
    Former Employee - Operations Supervisor in Plano, TX (US)

    I worked at Washington Mutual full-time for more than 3 years

    Pros

    If you want to, there was room to move up from the bottom.

    Cons

    But the ceiling wasn't very far from the ground when it came to advancement.
    The biggest disappointment, was seeing the change from being a banker and assisting people in their financial needs. Giving them clarity on what opportunities they had to make the best of their money. Counseling customers on how to manage funds. -- To trying to convince every single customer to open more and more accounts. Far more than they needed. Over and Over.

    Advice to ManagementAdvice

    No banker needs to be pushy. Lay-off. It's a burden on the customer to be treated like an asset.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    crazy fun times at work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Washington Mutual

    Pros

    got to wear a suit

    Cons

    got to wear a suit all the time

    Doesn't Recommend
  3.  

    Nice place but too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Investigator  in  Stockton, CA (US)
    Former Employee - Fraud Investigator in Stockton, CA (US)

    I worked at Washington Mutual full-time for more than 3 years

    Pros

    Benefits are great and they promote education

    Cons

    Politics don't belong in fraud area

    Advice to ManagementAdvice

    Micro management works in Customer Service not in Fraud

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Loved Wamu

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual full-time for more than 10 years

    Pros

    Corporate culture
    Advancement Opportunity
    People you work with are awesome
    Value placed on employees

    Cons

    Many people moved thousands of miles and the center was closed down shortly after.
    Wrong people stayed in leadership for too long

    Advice to ManagementAdvice

    Listen to employees and don't ask them to move

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    SVP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Washington Mutual

    Pros

    Great work life balance and benefits

    Cons

    poor management of bottom line

    Approves of CEO
  7.  

    short teller experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual

    Pros

    flexible hours that worked with my school schedule.

    Cons

    lack of skilled management team

    Advice to ManagementAdvice

    n/a

  8.  

    Sad to see the company go

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual

    Pros

    The people were nice to work with

    Cons

    This company no longer exist

  9.  

    It's a job, not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker  in  Palo Alto, CA (US)
    Former Employee - Personal Banker in Palo Alto, CA (US)

    I worked at Washington Mutual full-time for more than a year

    Pros

    Despite some interesting growth opportunities, I'd call it a job and not a career. Decent pay, high turnover. Upper movement determined on office politics rather than merit. But I suppose that's true at many places.

    Cons

    Upper management pushes some questionable growth numbers. Is it possible for a small branch to open 100+ new accounts in a month? Definitely. Are those accounts really needed and necessary in a small community? Probably not.

    Advice to ManagementAdvice

    A mission statement should be a mission statement, not a PR device to brainwash employees and consumers alike into thinking poor money management, big fees, and behavior inconsistent with said mission statement.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    It was a great experience while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst  in  Seattle, WA (US)
    Former Employee - Senior Financial Analyst in Seattle, WA (US)

    I worked at Washington Mutual full-time for more than 3 years

    Pros

    I truly enjoyed my time at WaMu. I loved my team and the people I worked with, learned a lot, was challenged by the work I did and liked the company's culture.

    Cons

    Getting shut down by the FDIC and being devoured by JPMorgan was kind of a downer.

    Advice to ManagementAdvice

    Ignoring risk and lending out to anybody regardless of whether they can repay the loan isn't really a good business model.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    It was good while it lasted

    Former Employee - QA Analyst  in  Pleasanton, CA (US)
    Former Employee - QA Analyst in Pleasanton, CA (US)

    I worked at Washington Mutual full-time for more than 5 years

    Pros

    It was a nice work environment, coworkers were great.

    Cons

    too much red tape and hard to get point across

    Advice to ManagementAdvice

    listen more to your reports.

    Doesn't Recommend
    No opinion of CEO

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