Washington Mutual Reviews

Updated 17 October, 2014
Updated 17 October, 2014
351 Reviews
4.0
351 Reviews
Rating Trends

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Approve of CEO
Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
36 Ratings

Review Highlights

Pros
  • Good work/life balance, employees treated fairly, good company values, nice culture (in 40 reviews)

  • They offered great benefits and good supports for the families of employees (in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels (in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Culturally, one of the better ones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Seattle, WA (US)
    Former Employee - Manager in Seattle, WA (US)

    I worked at Washington Mutual full-time (more than 3 years)

    Pros

    Opportunities, culture, people. Major bank that was expanding rapidly and creating many job opportunities.

    Cons

    Too many changes in upper management that disrupted the lower ranks - on a regular basis.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Great career development opportunity

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual

    Pros

    Great development opportunities
    Meaningful work
    Fun environment
    Competitive benefits, perqs and pay

    Cons

    Too heavily focused on mortgage business
    Very sales centric - not balanced with risk management
    Many long-term employees were complacent and rode the wave up

  3.  

    Branch Loan Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer in New York, NY (US)
    Former Employee - Loan Officer in New York, NY (US)

    I worked at Washington Mutual full-time (more than 3 years)

    Pros

    The company provided access to current mortgage holders

    Cons

    The Company didn't offer products for the areas in which the branches were located

    Advice to ManagementAdvice

    Have better products

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Crazy but fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technology Manager in Seattle, WA (US)
    Former Employee - Senior Technology Manager in Seattle, WA (US)

    I worked at Washington Mutual full-time (more than 8 years)

    Pros

    Lots of room to learn, plenty of opportunity. Lots of collaboration and the chance to work on completely new projects. I really enjoyed my time there, and learned a TON. Plenty of opportunity to work with senior management closely, if you were working on strategically aligned projects.

    Cons

    Absolutely crazy as everything crashed... no work/life balance, disregard for long term business reality in pursuit of short term immediate financial gain.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great salary but dishonest management and bad loans = disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Loan Underwriter in Clark, NJ (US)
    Former Employee - Senior Loan Underwriter in Clark, NJ (US)

    I worked at Washington Mutual full-time (more than an year)

    Pros

    great salary and benefits...easy work flow if your organized

    Cons

    management was more concerned with meeting quotas

    Doesn't Recommend
    No opinion of CEO
  7.  

    RETAIL banking. -- "Sell Sell Sell!"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Plano, TX (US)
    Former Employee - Operations Supervisor in Plano, TX (US)

    I worked at Washington Mutual full-time (more than 3 years)

    Pros

    If you want to, there was room to move up from the bottom.

    Cons

    But the ceiling wasn't very far from the ground when it came to advancement.
    The biggest disappointment, was seeing the change from being a banker and assisting people in their financial needs. Giving them clarity on what opportunities they had to make the best of their money. Counseling customers on how to manage funds. -- To trying to convince every single customer to open more and more accounts. Far more than they needed. Over and Over.

    Advice to ManagementAdvice

    No banker needs to be pushy. Lay-off. It's a burden on the customer to be treated like an asset.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    crazy fun times at work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Washington Mutual

    Pros

    got to wear a suit

    Cons

    got to wear a suit all the time

    Doesn't Recommend
  9.  

    Nice place but too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Investigator in Stockton, CA (US)
    Former Employee - Fraud Investigator in Stockton, CA (US)

    I worked at Washington Mutual full-time (more than 3 years)

    Pros

    Benefits are great and they promote education

    Cons

    Politics don't belong in fraud area

    Advice to ManagementAdvice

    Micro management works in Customer Service not in Fraud

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Loved Wamu

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual full-time (more than 10 years)

    Pros

    Corporate culture
    Advancement Opportunity
    People you work with are awesome
    Value placed on employees

    Cons

    Many people moved thousands of miles and the center was closed down shortly after.
    Wrong people stayed in leadership for too long

    Advice to ManagementAdvice

    Listen to employees and don't ask them to move

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    SVP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Washington Mutual

    Pros

    Great work life balance and benefits

    Cons

    poor management of bottom line

    Approves of CEO

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