Walgreens Reviews

Updated 24 October, 2014
Updated 24 October, 2014
3,696 Reviews
2.8
3,696 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Walgreens President and CEO Greg Wasson
Greg Wasson
1,959 Ratings

Review Highlights

Pros
  • The only pro is the retirement plan - their profit sharing matches (in 227 reviews)

  • Good benefits but they were changing these as I was leaving not sure they are still good (in 138 reviews)


Cons
  • no work/life balance whatsoever if you are below store manager position at store level (in 94 reviews)

  • Upper management does not seem to care about the well being or the opinions of employees (in 143 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Consistently Changing Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Leader in Atlanta, GA (US)
    Current Employee - Community Leader in Atlanta, GA (US)

    I have been working at Walgreens full-time (more than 10 years)

    Pros

    Good stability, above average salary, ok work/life balance for retail environment, advancement opportunity for those willing to work and be professional, and total compensation package is still above average with profit sharing. In regards to pharmacy, is an industry leader with a proven track record. Overseas expansion & opportunities could easily be in the near future as well with recent mergers.

    Cons

    Consistently changing goals and expectations. Many time assigned goals are a bit unrealistic and out of managements control, yet performance ratings and bonuses are attached to them. Too much supervision between CL Walks, DM Walks, RXS Walks, LP Walk, OPT visits, Conference Calls, District Lead emails, Meetings, etc. Estimated 12-18 days per month that key personnel are not driving results in their store & completing key executional tasks due to driving corporate and district initiatives. Customer service is very difficult and stressful and suffers due to the micromanagement of these goals. In addition, company is in Phase 1 of a proposed $1 Billion expense cuts. History would typically illustrate that Phase 2 is more operational budget cuts in the store or major changes (hours or salary/bonuses).

    Advice to ManagementAdvice

    Don't change goals every quarter, give managers time to get to goal before changing the parameters every 3 months. After 2 years of consistently doing this, much of your workforce is now tuning these goals out and letting it effect their morale. Listen less to Wall Street & more to your employees. Long term employees will create long term sustained successes, short term employees will lead to an inability to move the needle when needed, especially when every quarter corporate cries "Wolf" with needing Free Cash Flow, higher GP%, 1 more suggestive sell in every store every day, lower store expenses, etc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    "Good experience but a pain in the butt"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor Walgreens in New York, NY (US)
    Current Employee - Beauty Advisor Walgreens in New York, NY (US)

    I have been working at Walgreens full-time (less than an year)

    Pros

    Good experience to get a taste of retail
    Plenty of hours

    Cons

    Bosses play favoritism
    Limited room for growth
    Co workers are immature and young

    Advice to ManagementAdvice

    Screen employees better
    Watch the supervisors

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    So far so good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor Walgreens in Springdale, AR (US)
    Current Employee - Beauty Advisor Walgreens in Springdale, AR (US)

    I have been working at Walgreens full-time (less than an year)

    Pros

    Great management! The employees take pride in their work.

    Cons

    The base pay is low. There is plenty room for advancement though.

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  5. 5 people found this helpful  

    Not the same company I started for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens full-time (more than 10 years)

    Pros

    Walgreens still offers excellent benefits. I've been with them over twelve years.

    Cons

    The company has changed for the worse in the last decade. Hours cut, benefits cut, wages capped, less leadership, less time to care for patients. When there was still a Walgreen's family member board, it seemed the company was customer service focused and took care of their employees. Now it's all about the numbers.

    Advice to ManagementAdvice

    Put more hours for employees back in the stores. The way to get and keep customers is by great customer service which you can't give if you are in a constant rush from lack of help. It also brings down the morale of employees and store leadership when there is not enough help in the stores.

    Neutral Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Its turning into Walmart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Team Lead in Delavan Lake, WI (US)
    Former Employee - Shift Team Lead in Delavan Lake, WI (US)

    I worked at Walgreens full-time (more than 3 years)

    Pros

    You get to learn a lot about everything that goes on in the company.

    Cons

    Hours keep getting cut, and you are forced to do even more with virtually no resources. People are actively discouraged from taking sick days and vacation time because there are not enough hours to cover anybody's vacancy. If you are sick, no one can cover your shift because everyone is already working the max amount of hours allotted.

    Advice to ManagementAdvice

    Loosen your belt. Stop treating your managers a dollar sign, and treat them as people. The customers are not the ONLY people who have rights.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    They are overall a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    Extra cash, great benefits, willing to pay for business expenses.

    Cons

    Pay rates suck , raises suck as well

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician in Pembroke Pines, FL (US)
    Former Employee - Pharmacy Technician in Pembroke Pines, FL (US)

    I worked at Walgreens part-time (more than 3 years)

    Pros

    Really can't think of anything that was a pro.

    Cons

    Things changed in the overall company and made it worse for people to work. It never got better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    as a professional is a good company, pharmacy and managers

    Cons

    shift leaders, cashiers terrible job

  10.  

    If you can pass a drug test, you should make more than minimum wage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor in Des Moines, IA (US)
    Current Employee - Beauty Advisor in Des Moines, IA (US)

    I have been working at Walgreens (more than 5 years)

    Pros

    You get a paycheck, albeit a little one.

    Cons

    The customers can be extremely rude frequently. The stores are understaffed with a workload that far exceeds the staffing.

    Advice to ManagementAdvice

    More than minimum wage would make employees feel a bit more valued. The value of the stocks is higher than it was 7 years ago, so there is no reason that wages can't be increased.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Used to be good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager (MGT) in Tampa, FL (US)
    Current Employee - Assistant Manager (MGT) in Tampa, FL (US)

    I have been working at Walgreens full-time (more than 8 years)

    Pros

    Decent pay, paid vacation, sick days, 401k, employee discounts, flexible hours/days, somewhat able to transfer from store to store.

    Cons

    This used to be a great company to work for. However, in light of recent company restructuring, hours are cut constantly, and positions are continuously being revamped. Employees are expected to be robots with forced greetings. You are always being pushed to sell something and expected to meet certain sales quotas.

    Advice to ManagementAdvice

    I used to love coming to work, thanks for "messing" it up!

    Recommends
    Neutral Outlook
    No opinion of CEO

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