Walgreens Reviews

Updated 22 October, 2014
Updated 22 October, 2014
3,662 Reviews
2.8
3,662 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Walgreens President and CEO Greg Wasson
Greg Wasson
1,942 Ratings

Review Highlights

Pros
  • The only pro is the retirement plan - their profit sharing matches (in 227 reviews)

  • Good benefits but they were changing these as I was leaving not sure they are still good (in 138 reviews)


Cons
  • no work/life balance whatsoever if you are below store manager position at store level (in 94 reviews)

  • Upper management does not seem to care about the well being or the opinions of employees (in 143 reviews)

More Highlights

Employee Reviews

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  1. 7 people found this helpful  

    It wasn't too bad...at first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Walgreens (more than an year)

    Pros

    Experience
    Certain coworkers
    "Employee discount"
    Nothing else
    Nothing else

    Cons

    Everything else.

    It's a good job if you have no experience an would like to gain some or of you're in college. That's it. My advice: get your experience and get out while you can. This company is going downhill fast. Corporate changes rules almost every week, making it near impossible to keep up with things. You're hired as a part-time employee with the promise that you'll go full-time, but you never do.

    Advice to ManagementAdvice

    If you have to make changes, make them feasible for someone in retail; many of the tasks and rules sound "good" on paper but cannot be applied to real life scenarios. Your employees are not robots and customers are numbers; stop treating them as such.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    So far so good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor Walgreens in Springdale, AR (US)
    Current Employee - Beauty Advisor Walgreens in Springdale, AR (US)

    I have been working at Walgreens full-time (less than an year)

    Pros

    Great management! The employees take pride in their work.

    Cons

    The base pay is low. There is plenty room for advancement though.

  3.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    Good hours decent pay overall

    Cons

    Bad customer bad attitude and not friendly

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Unless you are looking to make it your career, Walgreens is only for young people to get job experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor in Villa Rica, GA (US)
    Current Employee - Beauty Advisor in Villa Rica, GA (US)

    I have been working at Walgreens full-time (more than an year)

    Pros

    I have been with Walgreens for 2 years and the best part of my experience has been the people. Maybe that is just a regional thing, but I love the people I work with. Some good things are the opportunity for upward mobility. Although the process is slow, you have the chance if you work for it. I started in front, moved to Cosmetics, work in Photo often, and I am now registered to train in the pharmacy. Another plus is scheduling flexibility since I am a college student. Also, the benefits are nice.

    Cons

    The company recently merged with British company Alliance Boots which brought about a lot of changes. In an effort to keep the profits on track toward their goal of $130 BILLION by 2016, 76 stores were closed across the country. Hundreds of people were DISPLACED, DEMOTED, or LEFT the company. They changed the structure if their management, so some people who used to be considered managers were CUT their titles and nearly 30% of their pay. Although I am happy to have gained experience in every department, my PAY HAS STAYED THE SAME. They will diversify their employees so they can get more done without affecting payroll. RAISES are MINUSCULE and not based on a sliding scale of performance. There have so many CHANGES in the company over the past 2 years that employees can't keep up, let alone the customers.

    Advice to ManagementAdvice

    Bring the goals and expectations down to a realistic level. Take care of your workers because they take care of you. Listen when people have input on new policies and procedures.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Used to be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Lead in Orlando, FL (US)
    Former Employee - Shift Lead in Orlando, FL (US)

    I worked at Walgreens full-time (more than 8 years)

    Pros

    Job security. It usually takes a lot to get fired from Walgreens (unless you no-call/no-show), I have worked with people who did the bare minimum for years and they rarely got in trouble. Another pro is that the jobs themselves (ex. photo technician, cashier) are not hard. All you have to do is stay on task and keep working, not much to it. In order to get around hiring more people, many employees are cross-trained (ex. start as cashier, train also as photo tech, inventory system). Now it is an O.K. job for high school or part-time college students, and not much else.

    Cons

    This company has undergone a lot of change in the last few years, which benefited the bottom line and not much else. They lowered the pay for assistant managers (and also changed their title), so that position is barely worth the pay for the responsibility. It used to be you could make a career at Walgreens if you were dedicated and stayed for awhile, no longer. It's really competitive to get a promotion (favoritism may apply), and the pay is not good for the responsibility. Also, it takes a lot to get fired from Walgreens, so there is always at least one employee at every store who gets away with doing almost nothing. Lastly, the holidays, it can be miserable to work them. Be prepared to work at least two out of three of the following holidays: Thanksgiving, Christmas day (also eve), and New Years eve.

    Advice to ManagementAdvice

    Raise the pay for Shift Leads. It is outrageous that you changed the title from "Assistant Manager" to "Shift Lead", keeping the same responsibilities, and dropping the pay a few dollars an hour.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Not the same company I started for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens full-time (more than 10 years)

    Pros

    Walgreens still offers excellent benefits. I've been with them over twelve years.

    Cons

    The company has changed for the worse in the last decade. Hours cut, benefits cut, wages capped, less leadership, less time to care for patients. When there was still a Walgreen's family member board, it seemed the company was customer service focused and took care of their employees. Now it's all about the numbers.

    Advice to ManagementAdvice

    Put more hours for employees back in the stores. The way to get and keep customers is by great customer service which you can't give if you are in a constant rush from lack of help. It also brings down the morale of employees and store leadership when there is not enough help in the stores.

    Neutral Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Its turning into Walmart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Team Lead in Delavan Lake, WI (US)
    Former Employee - Shift Team Lead in Delavan Lake, WI (US)

    I worked at Walgreens full-time (more than 3 years)

    Pros

    You get to learn a lot about everything that goes on in the company.

    Cons

    Hours keep getting cut, and you are forced to do even more with virtually no resources. People are actively discouraged from taking sick days and vacation time because there are not enough hours to cover anybody's vacancy. If you are sick, no one can cover your shift because everyone is already working the max amount of hours allotted.

    Advice to ManagementAdvice

    Loosen your belt. Stop treating your managers a dollar sign, and treat them as people. The customers are not the ONLY people who have rights.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    OK but can be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    Good work for life balance
    Engaging manageme
    A growing fast paced company, fast pace

    Cons

    Lousy benefits for it employees
    Top heavy management. Too many project managers. Relying on consultants too much. A lot of good people jumping ship. CEO and leadership completely disconnected.

    Advice to ManagementAdvice

    Trim management. Consider reducing reliance on consulting

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    The world of Wal-GREED

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Big Bear Lake, CA (US)
    Current Employee - Certified Pharmacy Technician in Big Bear Lake, CA (US)

    I have been working at Walgreens full-time (more than an year)

    Pros

    It beats manual labor or being a prostitute I guess. But you make better money as a prostitute

    Cons

    I work in the pharmacy and the customers all treat you like garbage. If you're ok with being degraded all day then I guess this is a good choice for you.... currently seeking a career change.

    Advice to ManagementAdvice

    Hire some managers that aren't complete and total dipshits and that aren't just corporate puppets. I'm sure that's too much to ask.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great company, but every store is different though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Northport, AL (US)
    Current Employee - Pharmacy Technician in Northport, AL (US)

    I have been working at Walgreens full-time (more than 3 years)

    Pros

    company values, time-off policies, corporate response time,conflict resolution, ability to transfer

    Cons

    promotions, some managers not well trained in communication,

    Advice to ManagementAdvice

    Get training on how to deal with a diverse community

    Recommends
    Positive Outlook
    Approves of CEO

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