Walgreens Reviews

Updated 19 October, 2014
Updated 19 October, 2014
3,651 Reviews
2.8
3,651 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Walgreens President and CEO Greg Wasson
Greg Wasson
1,938 Ratings

Review Highlights

Pros
  • Profit sharing is a nice added bonus, however it isn't like it used to be (in 226 reviews)

  • Good benefits but they were changing these as I was leaving not sure they are still good (in 138 reviews)


Cons
  • no work/life balance whatsoever if you are below store manager position at store level (in 93 reviews)

  • Upper management does not seem to care about the well being or the opinions of employees (in 141 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 7 people found this helpful  

    It wasn't too bad...at first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Walgreens (more than an year)

    Pros

    Experience
    Certain coworkers
    "Employee discount"
    Nothing else
    Nothing else

    Cons

    Everything else.

    It's a good job if you have no experience an would like to gain some or of you're in college. That's it. My advice: get your experience and get out while you can. This company is going downhill fast. Corporate changes rules almost every week, making it near impossible to keep up with things. You're hired as a part-time employee with the promise that you'll go full-time, but you never do.

    Advice to ManagementAdvice

    If you have to make changes, make them feasible for someone in retail; many of the tasks and rules sound "good" on paper but cannot be applied to real life scenarios. Your employees are not robots and customers are numbers; stop treating them as such.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Not the same company I started for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens full-time (more than 10 years)

    Pros

    Walgreens still offers excellent benefits. I've been with them over twelve years.

    Cons

    The company has changed for the worse in the last decade. Hours cut, benefits cut, wages capped, less leadership, less time to care for patients. When there was still a Walgreen's family member board, it seemed the company was customer service focused and took care of their employees. Now it's all about the numbers.

    Advice to ManagementAdvice

    Put more hours for employees back in the stores. The way to get and keep customers is by great customer service which you can't give if you are in a constant rush from lack of help. It also brings down the morale of employees and store leadership when there is not enough help in the stores.

    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great company, but every store is different though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Northport, AL (US)
    Current Employee - Pharmacy Technician in Northport, AL (US)

    I have been working at Walgreens full-time (more than 3 years)

    Pros

    company values, time-off policies, corporate response time,conflict resolution, ability to transfer

    Cons

    promotions, some managers not well trained in communication,

    Advice to ManagementAdvice

    Get training on how to deal with a diverse community

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It was a great experience working with customer service!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    Good experience working with customers.

    Cons

    Long hours leads to repetitiveness.

  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SFL in Milwaukee, WI (US)
    Current Employee - SFL in Milwaukee, WI (US)

    I have been working at Walgreens full-time (more than 3 years)

    Pros

    friendly atmosphere
    huge discount
    flexible hours
    easy to get promotions(only if u do an awesome job)
    parallel transfers are very easy too

    Cons

    salary hike is minimal
    need to have more budget so that we have more help keeping shelves full

    Advice to ManagementAdvice

    Increase the budget means more floor help, shelf remains full, customer satisfaction, more customers coming to stores, avoid annoyed customers. Majority of customer complaints are regarding shelf being empty and not finding the product they came for. need to concentrate on that.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Shift lead

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walgreens

    Pros

    Benefits and the employee discount are the only great things about this company

    Cons

    The hours and pay are not that great

  8.  

    Great company to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens full-time

    Pros

    great place to work, stability,caring ...

    Cons

    Doing the same things over and over.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    It's a great learning experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Walgreens part-time (more than an year)

    Pros

    Everyone was friendly, I didn't feel like I was being looked down at from higher management, everyone was an equal. Management was not afraid to step onto the floor to help an employee or a customer when needed. Definitely a great working environment!

    Cons

    Nothing that I've noted to deter my opinions about the company.

    Advice to ManagementAdvice

    Keep up with the employee/customer relation, it gives those who are looking to management for advice a lot more ease when addressing issues within the store.

    Recommends
    Positive Outlook
  10.  

    organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainee in Mobile, AL (US)
    Current Employee - Trainee in Mobile, AL (US)

    I have been working at Walgreens as a contractor (more than 5 years)

    Pros

    great culture , mentors, and a great environmental initiatives

    Cons

    sometimes I would get frustrated with managment

    Advice to ManagementAdvice

    optimization

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Able to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    I started with the company as a PT cashier and have been able to work all the way up to an ASM. I've had a strong support system with most of my store managers and mentors.

    Cons

    New restructures have limited the opportunities for new hires and even employees that have been with the company for various durations.

    Recommends
    Neutral Outlook
    Approves of CEO

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