W.W. Grainger Reviews

Updated 24 August, 2014
Updated 24 August, 2014
510 Reviews

3.5
510 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
335 Ratings

Review Highlights

Pros
  • Cohesive Strategy integrated throughout the company, Great Benefits (Profit Sharing (in 115 reviews)

  • Company strives for work/life balance and provides opportunities for growth (in 25 reviews)


Cons
  • The company projects a strong work/life balance, but in reality this is hardly the case (in 13 reviews)

  • Middle and upper management was very disappointing (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Grainger is a great company that treats employees more than fairly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at W.W. Grainger full-time for more than 10 years

    Pros

    Great PST. Opportunities to advance

    Cons

    Travel or Relocation needed to advance.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reporting Analyst  in  Fort Worth, TX (US)
    Current Employee - Reporting Analyst in Fort Worth, TX (US)

    I have been working at W.W. Grainger full-time for more than 8 years

    Pros

    Healthy, supportive workplace. Leaders really value their employees. Great benefits package and competitive pay.

    Cons

    Promotions are usually based on soft skills (leadership) so simply being effective as your role will not get you promoted by itself.

    Advice to ManagementAdvice

    Value 'hard skills' and individual contribution beyond just a person's job title. Too often I see great employees in the same pay grade as mediocre employees. I would like to see a difference in pay scale, not simply a difference in raises. An exemplary employee who has been with the company for 2-3 years should not be paid less than a poor performing employee who has been with Grainger for 10 years.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent development opportunities. Excellent income potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger full-time for more than 10 years

    Pros

    Great people, great leadership who truly care about helping the customer. There were many initiatives and programs that seemed to have successful implementations and resulted in overall growth.

    Cons

    Very little to say about Grainger in this section. It did sometimes feel as if the big ship took a while to adapt to industry needs and demands.

    Advice to ManagementAdvice

    I feel that management should continue to stay ahead of industry needs and demands and look to continue to develop their talent from within.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger as an intern

    Pros

    Good individual development opportunities. Well-planned internship structure. Very good accommodation for interns. Many intern activities to help form a community. Lunch & Learns with senior leaderships are very beneficial

    Cons

    Company pace is slightly slow. Other than that, there is not much to complain about.

    Recommends
    No opinion of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time for more than 10 years

    Pros

    Great benefits including top of the line profit sharing

    Cons

    Not always able to advance up

    Advice to ManagementAdvice

    Promote within before hiring from the outside

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Well Rewarding - Yet watch out for Career Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Chicago, IL (US)
    Former Employee - Senior Manager in Chicago, IL (US)

    I worked at W.W. Grainger full-time for more than 8 years

    Pros

    Good Compensation Package.
    Challenging assignments & good responsibility/empowerment
    Tends to stay on the Cutting Edge of Technology - drives interesting work.
    Adequate time off upto 8 weeks depending on years of service ( starts at 3 weeks)

    Cons

    Career Planning. Growth and promotions take too long.
    Grooming for positions is lacking, practices need to improve significantly
    Need to be in the "inner circles" to get promoted
    Recent leadership changes in IT causing significant turmoil and departures

    Advice to ManagementAdvice

    Stabilize IT. Improve Career Growth Practices.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    If you are laid back and want to find a place to coast, this is the place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Product Manager  in  Chicago, IL (US)
    Current Employee - Technical Product Manager in Chicago, IL (US)

    I have been working at W.W. Grainger full-time for more than 3 years

    Pros

    - You can work here for the rest of your career and retire VERY well.
    - Work life balance is easy and your work does not follow you home. The company has a strong 8-5 culture that does not follow you home.
    - Company is very people focused and most employees are socially savvy.
    - Stable company with a wonderful reputation

    Cons

    - Jobs are very compartmentalized so making decisions and getting things done is difficult and slow. Jobs that are typically done by one person at many companies are done by two.
    - Too many layers of management
    - Too much focus on operations and how we work, not enough on what is actually being done
    - Bonuses and raises are below industry average
    - Company is dealing with constant pressure to reduce cost and is afraid to spend money reinvesting back in the business despite huge profit margins due to a large commitment back to its shareholders.
    - Company values personality more then competence and skill set, most decisions are made on charisma not intelligence

    Advice to ManagementAdvice

    Be leaders and encourage your employees to make their own decsions and bring ideas to you. Stop perscribing your whims from the top.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    Good Benefits with a strong profit sharing program. Salary is about average.

    Cons

    Lack of focus from leadership, so everything is a priority. Leadership lacks real leadership skills and experience.

    Advice to ManagementAdvice

    Set a clear actionable vision and focus on developing Leadership talent.

  10.  

    Career Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution Center Associate  in  Fort Worth, TX (US)
    Current Employee - Distribution Center Associate in Fort Worth, TX (US)

    I have been working at W.W. Grainger full-time for less than a year

    Pros

    Company has excellent benefits. There is no 401K to contribute into. The company supports the retirement plan and overall a person will receive a better plan this way. This year employees received @ 21% of their yearly salary to go towards their retirement.

    Cons

    Inconsistency of processes and advancement promises. I was told one thing during my interview concerning a supervisory career from the process manager; they were impressed about my collegiate accomplishments- this was the reason I took the position as order picker. I was told to learn the process now it's a different story; yes I'm looking to resign.

    Advice to ManagementAdvice

    Be honest with your employees and recruits. Depending on what a person is looking for, I would not recommend this company just because of management inconsistency with career advancement.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Been there 2 years

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative  in  Fort Worth, TX (US)
    Current Employee - Territory Sales Representative in Fort Worth, TX (US)

    I have been working at W.W. Grainger full-time for more than a year

    Pros

    Ethical company with ethical work practices

    Cons

    Work aholics
    you can go most places and get higher pay

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO

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