Victoria's Secret Stores

www.victoriassecret.com

Victoria's Secret Stores Reviews

Updated 28 January, 2015
Updated 28 January, 2015
1,748 Reviews
3.3
1,748 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
639 Ratings

Review Highlights

Pros
  • Great discount and deals given to employees on different products every other month (in 106 reviews)

  • 30% employee discount with some free bras throughout the year (in 91 reviews)


Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 79 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    i love the people I work with! But some of the girls need to mature a bit they are catty!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support in Toronto, ON
    Current Employee - Sales Support in Toronto, ON

    I have been working at Victoria's Secret Stores (less than a year)

    Pros

    • amazing management
    • always something to do so you never get bored
    • beautiful sexy store!
    • the discount
    • smells wonderful
    • make good friends
    • wonderful products
    • the growth in the company

    Cons

    • consistently cleaning it gets messy very quick
    • rude customers
    • immature catty girls
    • fake people
    • weird creepy men

    Advice to ManagementAdvice

    Some managers are really rude and quite frankly don't really care about there well being of their employees which sucks!

    Recommends
    Positive Outlook
  2.  

    meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate
    Former Employee - Associate

    I worked at Victoria's Secret Stores part-time

    Pros

    Lots of hours.
    Great friends.
    Gratis and discounts.

    Cons

    No flexibility.
    No work life balance (except to be working till 11pm-12am one day and 6am the next.)
    Managers will only pick favourites to move up not based on work.
    Catty co-workers since its predominantly women.
    Management doesn't care about employees and only cares about making sales.

    Advice to ManagementAdvice

    Love your employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    victoria's secret

    • Culture & Values
    Current Employee - Victorias Secret Cashier
    Current Employee - Victorias Secret Cashier

    I have been working at Victoria's Secret Stores part-time

    Pros

    good management, good colleagues, nice culture, company values

    Cons

    nothing came to my mind.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Company that under values and under pays its associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bra Specialist in Vancouver, BC
    Current Employee - Bra Specialist in Vancouver, BC

    I have been working at Victoria's Secret Stores (less than a year)

    Pros

    Good discount, good coworkers, nice looking environment, nice break room, good starter job, the customers can be lovely, freebies and gratis.

    Cons

    High-pressure environment, lots of micromanaging, poor organization resulting in bad scheduling and underpayment, totally random salaries, sexual harassment/abuse from customers, lack of empathy from management. Little room for advancement. Work-life balance is bad as associates are often scheduled to close until 12am then forced to stay until 12:45 am even when they have to open the store the next morning. High employee turnover rate means that 80% of the associates are new hires who haven't been adequately trained and thus make things a lot harder for well established associates. Some associates have been wrongfully-terminated. There is lots of competition and backstabbing between associates as they are all pressured to sell over 350 per hour.

    Advice to ManagementAdvice

    Empathize with your associates, treat them as people and work to provide a safe work environment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good company, all dependent on the staff in your store (in my case gossip/catty central)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Wrap Lead in Edmonton, AB
    Current Employee - Cash Wrap Lead in Edmonton, AB

    I have been working at Victoria's Secret Stores part-time (more than a year)

    Pros

    the bonds made between coworkers, gratis (which are basically cheaper buy ins for employees or free merchandise we receive every month, given it is such a high volume store therefor needing more employees it is always easy to get a switch taken/switched; as well as possible for you to call in sick and be replaced by someone else (havent been able to call in sick at other works/made feel guilty if doing son)

    Cons

    working with a large female based group (leading to a lot of cattiness, gossip), the policies on employees are more restricted than customers aka employees aren't able to price adjust but customers are; making it seem they value the customer more than the workers

    Recommends
    Negative Outlook
  7.  

    Worked part-time

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Pros

    Good discounts
    Good hours
    Good coworkers
    Everyone worked collaboratively as a team

    Cons

    -some managers were unprofessional and inconsiderate when dealing with personal matters

    Advice to ManagementAdvice

    Learn to treat your employees with respect and compassion

  8.  

    Great company, awful store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Vancouver, BC
    Former Employee - Sales Specialist in Vancouver, BC

    I worked at Victoria's Secret Stores full-time

    Pros

    The staff are great, I enjoyed working with almost everyone there which is pretty significant considering how many girls work there. The gratis is also pretty great, I worked there for under a year and have enough bras now to last a life time

    Cons

    GM was AWFUL at his job, the reason why I left was about 10% pay 10% the start of a sales incentive and about 80% the GM. Massively unprofessional and stunted many employees at their growth in the company.

    Advice to ManagementAdvice

    hire a new GM

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Lots of fun experiences, but overall unfortunate work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores part-time

    Pros

    Getting the opportunity to meet great coworkers. The gratis was a nice perk. Lots of training that gave me the experience to excel in other retail environments.

    Cons

    Underpaid and under appreciated. You will work as hard as you can and will still constantly be overlooked for any opportunities for advancement (not only is this a personal experience, but also something I observed over the couple years of working with the company).

  10.  

    Toronto Eaton Centre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Toronto, ON
    Former Employee - Sales Associate in Toronto, ON

    I worked at Victoria's Secret Stores part-time (less than a year)

    Pros

    Almost everyone was young and relaxed
    Good music
    30% discount
    Frequent breaks
    Easy to make friends
    Sometimes got free or greatly reduced items

    Cons

    Extremely unreasonable selling goals, especially for a minimum wage job
    Some managers were very pressuring
    There were some manager/associate relations that disregarded store fraternization policies
    Some managers avoided real work
    They schedule you for literally every moment in your availability. I closed every Friday and Saturday night for 6 weeks straight once.
    At closing time, you had to stay past your shift, sometimes til 12 or 1 until the store was clean.
    SO many rude tourists that disrespect you and have you making up some kind of improvised sign language in order to communicate

    Advice to ManagementAdvice

    Make sure your managers are setting a good example, contributing to sales and store morale.
    Offer raises towards deserving employees, and higher wages around SAC (semi-annual sale), when employees have to run around like crazy and work 10 times harder for no extra benefit.

    I loved working with my coworkers here, but in the end, management switched over, and gradually, every person who had been there in the beginning quit one by one, like a mass exodus. I would have stayed if the pressure to sell wasn't so unreasonable. Nothing kills your mood like coming in to work at 9am, and having to make up some "game plan" on how you plan to capitalize on customers that day in order to make your $300/hour sales goal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Ok place to work

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Victoria's Secret Stores

    Pros

    Amazing clothes to merchandise and shop

    Cons

    Not amazing discounts and not great compensation

    Advice to ManagementAdvice

    Need better training and benefits

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