Victoria's Secret Stores Reviews

Former Employee – worked at Victoria's Secret Stores part-time for less than a year

Pros – There was a great atmosphere. It was fun and the music was upbeat, customers were generally friendly which made working great.

Cons – It was the first 6 months of opening so it was highly disorganized, some managers were frustrated and rude, there was a high turnover

Advice to Senior Management – Prepare more for new store openings - opening was rushed, hectic and confusing. Highly disorganized and a very high turnover the first few months at the Eaton Centre location.

No, I would not recommend this company to a friend

Current Employee – been working at Victoria's Secret Stores part-time for less than a year

Pros – -discount
-cool managers
-learn about pk on lingerie and beauty products
-flexible schedule

Cons – -too much pk on bras; can get very confusing and difficult (not worth the pay)
-snobby ladies; frustrated with their items
-very minimum shifts

Advice to Senior Management – -stop hiring so much when you're overstaffed

Yes, I would recommend this company to a friend

Former Employee – worked at Victoria's Secret Stores part-time for less than a year

Pros – Co-workers are great, fun, most managers are nice. Met some really cool people and most of the customers who come in are open to employees helping them out or giving advice

Cons – Some managers have unrealistic expectations when it comes to bra fittings/BWC/bra sales per shift and they constantly check up on you. Closing takes a very long time, especially at the panty bar. It takes most of the closing team to sort the panties by size, style, and rearrange them in the drawers by colour

Yes, I would recommend this company to a friend

Former Employee – worked at Victoria's Secret Stores part-time for less than a year

Pros – Great environment, discount on great products, fun, will definitely improve your teamwork, great culture, good training

Cons – average pay that never increases, no room to grow,

Advice to Senior Management – Pay raises should be incorporated after you have worked there for a certain amount of time

Yes, I would recommend this company to a friend

Current Employee – been working at Victoria's Secret Stores part-time for less than a year

Pros – - Occasional gratis and 50% off discounts (normally 30%)
- Friendly coworkers
- Lenient dress code
- Easy to book off shifts in advance & usually able to find someone to cover shift

Cons – - Management asks for the impossible: one minute you get lectured to talk to more customers, the next minute you get lectured for not tasking enough
- Get judged on work ethic based on a few minutes of observing you out of your whole shift
- Gets repetitive when you're in the same area of the store for hours, every shift
- Required to be pushy and make sales even though there's no commission
- Lack of communication between management and associates (I always only hear about announcements through other associates)
- Pushed too much to make sales that the store always looks like a complete mess and management doesn't seem to care and you get yelled at when you try to clean it
- Management plays favourites
- HQ never sends enough stock or only sends stock in one or two sizes, making it difficult to fulfil customer needs
- No opportunity for associate feedback to management
- No employee recognition if you don't give the customer your name even if you did an amazing job

Advice to Senior Management – Put yourself in your part-time associates' and the customers' shoes & think about if you would actually want to shop in your own store where people are pushy and heckle you the whole time and the store looks like a tornado just passed through.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Victoria's Secret Stores part-time for more than a year

Pros – At the beginning it feels nice and girly, everyone is nice. The store does have nice panties and bras. Love the swim collection. I am and will be a customer for life at VS because I do like some of their products.

Cons – Where do I begin. The pay is terrible. Worked for over a year and a half and my pay barely increased by a few cents. Barely get a good discount, free items or good buy ins. Management is just all over the place. They have their favorites, talk behind people's back, love to gossip, do not communicate news directly to their employees, I have to hear from other employees. They sit,eat, laugh, talk for HOURS in the back where the office is...I am not exaggerating. I mostly worked in the back and I was looking at the time. I was so upset. It happens OFTEN. When corporate comes,oh boy do they get on their best behavior. They are dressed nicer than usual, work, barely spend their time in the back, all of them on the floor supporting the girls, positive, jolly. As soon as corporate leaves,boom back to the office and start chit-chatting. Messy too, so many times they open boxes and leave the mess behind..I saw it happen with my own eyes. I couldn't believe it. Head office should have corporate interview the employees to hear what they have to say about the management and see their work ethic. I have countless unfair examples of what happened to me. We were supposed to do the anonymous survey and it clearly said that we will have privacy, but when I did it, there were 3-4 managers with me in the office. I asked "am I not supposed to do this alone" the answer was "don't worry, it's not like we are going to look".. :( Sometimes they go shopping during their shift, they eat 2-3 times a shift not just on their break. We barely get 15 min in our 4-5 hours shift. Since I started working i got maybe 5x15 min brake while they sit almost all day and eat whenever they want, go on smoke brakes whenever they wish. Very disappointed with the management team. Made me hate going to work which is why I was looking for a new place to work at.

Advice to Senior Management – Treat everyone equally, start appreciating your employees that work hard and deserve it. If you are not busy on the computer or on the floor, help around, clean, organize the back, lend a hand. No matter what position or status you have, if you have time to chit-chat you can help out in the back and on the floor a bit more.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Victoria's Secret Stores part-time for more than a year

Pros – 30% discount
Free bras or perfumes
Great Coworkers
Flexible- easily change availability or request days off

Cons – Fluctuating hours
High turnover for management and sales staff
Lots of pressure to push sales and launch bras
Bonuses for only management staff

Advice to Senior Management – Appreciate your part time sales staff especially if they have seniority because they are the root of the business

No, I would not recommend this company to a friend

Current Employee – been working at Victoria's Secret Stores part-time for more than a year

Pros – Learnt a lot of things about how to serve customers better and what to focus on. It helps you to learn how to do things right and proper all the time. The company is also expanding so there are a lot of opportunities to get promoted as long as you do your job well.

Cons – You dont get alot of shifts if you dont work hard, and you need manager's approval to punch in/out.

Advice to Senior Management – Listen to what we got to say before judging/evaluating.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Victoria's Secret Stores part-time for more than a year

Pros – We received some free products to test out every once in a while.

Cons – Some managers were not encouraging and sometimes would mock some employees in front of them.

No, I would not recommend this company to a friend

Current Employee – been working at Victoria's Secret Stores part-time for less than a year

Pros – company culture
expansion
huge potential to grow
great atmosphere
amazing coworkers

Cons – long hours and working during holidays
sometimes can be hectic

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company