Verizon

  www.verizon.com
  www.verizon.com

Verizon Reviews

Updated 25 November, 2014
Updated 25 November, 2014
2,487 Reviews
3.3
2,487 Reviews
Rating Trends

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Verizon President & CEO Lowell McAdam
Lowell McAdam
860 Ratings

Review Highlights

Pros
  • The best thing is the pay and benefits that start on your first da (in 191 reviews)

  • If your a mgmt employee there is a good deal of work life balance (in 81 reviews)


Cons
  • Lack of work/life balance attribute to high absenteeism across the company (in 91 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 86 reviews)

More Highlights

Employee Reviews

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  1.  

    Good job at the right time, but limited and rigid career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Verizon full-time (more than 3 years)

    Pros

    Good work / life balance (I was a remote worker throughout my tenure, though that may not be possible with many if not most positions in the company). Competitive pay, but YMMV on initial hire. (I was hired into a senior individual contributor role position).

    Cons

    Use of internal systems for internal and external customer support are complex and convoluted, with disparate and often duplicate applications being used. This was a result of an assortment of companies being integrated into an already large company. Poor collaboration between teams, though some division / teams may have pockets of excellence. Difficult to mobilize the company because of its bulk.
    Expect a VERY long onboarding process.
    Pay increases were limited (once a year upon yearly review, manager discretion to provide an increase within a 2-4% range depending on goals attained). This was partly due to a poor structure for the consulting services group in general, with difficult opportunities for project based resources to be fully utilized unless you were assigned to an account with a multi-year engagement. This also affects your bonus incentive pay, and while on paper may seem generous, was difficult to using utilization metrics that were set since you were at the mercy of being assigned billable project work based on the sales pipeline, the adeptness of your managing principal to assign you the work, and to a lesser extent your ability to network with project managers to be requested for additional work.
    Training was very limited - There were some good online resources provided, but training budget was non-existent during my tenure there. I was able to attend once conference during my 4 year tenure (a conference I had attended yearly prior to that) and could not get authorization for any classes.
    Some internal tools and apps were absolutely archaic (document management was especially horrible scattered between a various web-centered services and flat file shares).

    Advice to ManagementAdvice

    The company itself has a good vision to grow the top line revenues through cloud, security and managed IT services. However, internal structural and collaborative improvements remain a long way off from achieving maturity. Professional Services especially lacks maturity, and needs better investment at the senior executive level to make it a better enablement group for the products in Verizon's portfolio. Presales and post-sales cycles need to be better integrated. Better tools for collaboration need to be in place given the disparate distribution of resources. Need to get start treating the PS organization as a collection of CONSULTANTS and not simply engineers if you truly want effective consulting practices.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Technical Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Service Manager in Toronto, ON
    Current Employee - Technical Service Manager in Toronto, ON

    I have been working at Verizon full-time (more than 10 years)

    Pros

    Training opportunities. Flexible time. Good people to work with.

    Cons

    Opportunities for growth are limited.

    Advice to ManagementAdvice

    Honestly listen to employees suggestion. Be more proactive.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    The worst company to work for; candidates beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 3 years)

    Pros

    There is not good reason to work here. If you like to get paid to get abused by ineffective managers, this is a great place to work.

    Cons

    In my 15 year industry experience few years at Verizon were the worst. I've worked for global organization, mom and pop operations, small and large organizations but Verizon got them all beat, hands down, when it comes to respecting its employees. The management style is "stat of the art" 1945 command and control. Only the ass-kissers get the recognition. If you can't kiss the right ass, you're out. I worked in 3 different department during my 5 years and each one was the worst than the previous. You've been warned!

    Advice to ManagementAdvice

    Management is enjoying the strength of network. They are making money hand over fist because of great network (it really is great by the way) but ineffectiveness in their performance management and accountability are going to catch up to them soon. Not to mention HR, a huge shame on the name of HR. All they think they are good for is paper pushing and its sad they even suck at that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time (less than an year)

    Pros

    Solid Company in US not in india.

    Cons

    Bureaucracy, politics, inefficiency. At least in the team I was present.

    Advice to ManagementAdvice

    Hire the right people and maintain intellectually stimulating work culture.

  6. 3 people found this helpful  

    Morale beat down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bilingual Account Executive in Toronto, ON
    Former Employee - Bilingual Account Executive in Toronto, ON

    I worked at Verizon

    Pros

    Great Benefits program
    *Meeting great intelligent individuals

    Cons

    *Major abuse of power
    *Bullying
    *Harassment towards women
    *Lack of accountability towards management
    *MAJOR Lack of trust towards HR
    *Micro-management

    Advice to ManagementAdvice

    Prior to the new V.P. coming on board, thing were relatively fine and slightly healthier. The major key players and major talent have already left if not in the process. If it's not broken, don't fix it gentlemen !

    Doesn't Recommend
    Disapproves of CEO
  7. 6 people found this helpful  

    Worked for company for 28 years, recently riffed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Boston, MA (US)
    Former Employee - Project Manager in Boston, MA (US)

    I worked at Verizon full-time (more than 10 years)

    Pros

    Salary and Benefits are excellent. Most departments open to telecommuting.

    Cons

    RIFs (Reduction in Force) occur on a regular basis. Basically work with a guillotine hanging over your head. It is not a matter of IF you will be RIFFED it is a matter of WHEN. Usually have to handle responsibilities of those who were let go. Depending on who you work for, and reorgs are common, best not provide your opinion if it is not in line with your Manager's or Director's unless you have a very good repoire with them.

    Advice to ManagementAdvice

    Be open to employees who are providing feedback, even if it is not what you want to hear.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Finance Leadership Development Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Intern in Basking Ridge, NJ (US)
    Current Employee - Finance Intern in Basking Ridge, NJ (US)

    I have been working at Verizon as an intern (less than an year)

    Pros

    Learned a lot of valuable skills, Great name on resume, very interesting projects, great leadership programming

    Cons

    extremely bureaucratic structure and full of office politics that are obvious to interns

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Very Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phila, PA (US)
    Former Employee - Customer Service Representative in Phila, PA (US)

    I worked at Verizon full-time (more than 10 years)

    Pros

    benefits, salary, training, vacation and pension

    Cons

    I prefer not to work in Philadelphia

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Taunton, MA (US)
    Current Employee - Network Engineer in Taunton, MA (US)

    I have been working at Verizon full-time (more than 8 years)

    Pros

    Competitive compensation and benefits packages, strong brand image, industry leading products, work-life balance

    Cons

    Too much corporate red tape for its own good, promotes within but must have an advocate in higher places. It's an "old" company, with the average age above 50.

    Advice to ManagementAdvice

    Must experiment more in developing new products. We have a higher churn rate than we'd like because our competition is stealing market share left and right. Fresh ideas and workshops will help to mitigate this.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Wireless vs Wireline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distinguished Member of Technical Staff
    Current Employee - Distinguished Member of Technical Staff

    I have been working at Verizon full-time (more than 8 years)

    Pros

    Descent pay and good benefits, yearly bonus, you will get opportunities to move up if you work

    Cons

    Things are getting worse, layoffs and benefits diminishing every year, Verizon wireless and wireline synergies + wireless market saturation and FiOS penetration & fierce competition will yield tons of layoffs in the future

    Recommends
    Negative Outlook
    No opinion of CEO

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