Verizon

www.verizon.com

Verizon Reviews

Updated 29 January, 2015
Updated 29 January, 2015
2,687 Reviews
3.3
2,687 Reviews
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Verizon President & CEO Lowell McAdam
Lowell McAdam
943 Ratings

Review Highlights

Pros
  • The best thing is the pay and benefits that start on your first da (in 194 reviews)

  • Good work-life balance depending on which part of the business you are in (in 90 reviews)


Cons
  • Lack of work/life balance attribute to high absenteeism across the company (in 94 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 88 reviews)

More Highlights

Employee Reviews

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  1.  

    Good job at the right time, but limited and rigid career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Verizon full-time (more than 3 years)

    Pros

    Good work / life balance (I was a remote worker throughout my tenure, though that may not be possible with many if not most positions in the company). Competitive pay, but YMMV on initial hire. (I was hired into a senior individual contributor role position).

    Cons

    Use of internal systems for internal and external customer support are complex and convoluted, with disparate and often duplicate applications being used. This was a result of an assortment of companies being integrated into an already large company. Poor collaboration between teams, though some division / teams may have pockets of excellence. Difficult to mobilize the company because of its bulk.
    Expect a VERY long onboarding process.
    Pay increases were limited (once a year upon yearly review, manager discretion to provide an increase within a 2-4% range depending on goals attained). This was partly due to a poor structure for the consulting services group in general, with difficult opportunities for project based resources to be fully utilized unless you were assigned to an account with a multi-year engagement. This also affects your bonus incentive pay, and while on paper may seem generous, was difficult to using utilization metrics that were set since you were at the mercy of being assigned billable project work based on the sales pipeline, the adeptness of your managing principal to assign you the work, and to a lesser extent your ability to network with project managers to be requested for additional work.
    Training was very limited - There were some good online resources provided, but training budget was non-existent during my tenure there. I was able to attend once conference during my 4 year tenure (a conference I had attended yearly prior to that) and could not get authorization for any classes.
    Some internal tools and apps were absolutely archaic (document management was especially horrible scattered between a various web-centered services and flat file shares).

    Advice to ManagementAdvice

    The company itself has a good vision to grow the top line revenues through cloud, security and managed IT services. However, internal structural and collaborative improvements remain a long way off from achieving maturity. Professional Services especially lacks maturity, and needs better investment at the senior executive level to make it a better enablement group for the products in Verizon's portfolio. Presales and post-sales cycles need to be better integrated. Better tools for collaboration need to be in place given the disparate distribution of resources. Need to get start treating the PS organization as a collection of CONSULTANTS and not simply engineers if you truly want effective consulting practices.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Technical Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Service Manager in Toronto, ON
    Current Employee - Technical Service Manager in Toronto, ON

    I have been working at Verizon full-time (more than 10 years)

    Pros

    Training opportunities. Flexible time. Good people to work with.

    Cons

    Opportunities for growth are limited.

    Advice to ManagementAdvice

    Honestly listen to employees suggestion. Be more proactive.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    The worst company to work for; candidates beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 3 years)

    Pros

    There is not good reason to work here. If you like to get paid to get abused by ineffective managers, this is a great place to work.

    Cons

    In my 15 year industry experience few years at Verizon were the worst. I've worked for global organization, mom and pop operations, small and large organizations but Verizon got them all beat, hands down, when it comes to respecting its employees. The management style is "stat of the art" 1945 command and control. Only the ass-kissers get the recognition. If you can't kiss the right ass, you're out. I worked in 3 different department during my 5 years and each one was the worst than the previous. You've been warned!

    Advice to ManagementAdvice

    Management is enjoying the strength of network. They are making money hand over fist because of great network (it really is great by the way) but ineffectiveness in their performance management and accountability are going to catch up to them soon. Not to mention HR, a huge shame on the name of HR. All they think they are good for is paper pushing and its sad they even suck at that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time (less than a year)

    Pros

    Solid Company in US not in india.

    Cons

    Bureaucracy, politics, inefficiency. At least in the team I was present.

    Advice to ManagementAdvice

    Hire the right people and maintain intellectually stimulating work culture.

  6. 3 people found this helpful  

    Morale beat down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bilingual Account Executive in Toronto, ON
    Former Employee - Bilingual Account Executive in Toronto, ON

    I worked at Verizon

    Pros

    Great Benefits program
    *Meeting great intelligent individuals

    Cons

    *Major abuse of power
    *Bullying
    *Harassment towards women
    *Lack of accountability towards management
    *MAJOR Lack of trust towards HR
    *Micro-management

    Advice to ManagementAdvice

    Prior to the new V.P. coming on board, thing were relatively fine and slightly healthier. The major key players and major talent have already left if not in the process. If it's not broken, don't fix it gentlemen !

    Doesn't Recommend
    Disapproves of CEO
  7. 18 people found this helpful  

    Excellent pay, no work/life balance for managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 10 years)

    Pros

    Excellent salary and benefits. Amazing tuition reimbursement plan. They paid for my bachelor's and master's degrees. I was very lucky to have worked for the company for over 20 years.

    Cons

    Verizon claims they have an excellent work/life balance which is false. If you are management your job is never safe.If you take maternity leave, expect to be punished when you return. I never had children, but many of my female co-workers who did were treated unfairly when they returned. Some even lost their jobs.

    Advice to ManagementAdvice

    If you want dedicated workers to stay you must create a better work/life balance environment, respect male and female workers equally and create an environment of continuous respect.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Verizon's career opportunities are unlimited for qualified and motivated individuals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Staff Consultant in Philadelphia, PA (US)
    Current Employee - Senior Staff Consultant in Philadelphia, PA (US)

    I have been working at Verizon full-time (more than 10 years)

    Pros

    Large corporation with opportunity to work in a variety of diverse job functions over the course of a career.

    Cons

    Fast paced, heavy work load.

    Advice to ManagementAdvice

    More flexibility in putting the right people in the jobs that are best for them and the company.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Fantastic company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Engineer in Cary, NC (US)
    Former Employee - Senior Sales Engineer in Cary, NC (US)

    I worked at Verizon full-time (more than 10 years)

    Pros

    I always felt wanted and challenged. The company has excellent products and benefits. They also focus on professional development and have a culture of honesty and integrity. Excellent management team and also work life.

    Cons

    Since it's such a large company there are sometimes different goals and objectives between organizations. Also it' is sometimes hard to change positions within the company.

    Advice to ManagementAdvice

    Keep the employees informed on why business decisions are being made.

    Recommends
    Neutral Outlook
  10.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Lombard, GA (US)
    Current Employee - Sales in Lombard, GA (US)

    I have been working at Verizon

    Pros

    great pay, great time, enjoyable

    Cons

    i have no complaints about this job

    Advice to ManagementAdvice

    great pay

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I totally enjoyed working for this company.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 10 years)

    Pros

    Employee benefits, training, health and fitness are priorities with the company

    Cons

    no career advancement opportunities at the Cary location. Too many employee riffs.

    Advice to ManagementAdvice

    People make a company. if you keep laying off people you will not have a company

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