Verizon Reviews

Updated 28 August, 2014
Updated 28 August, 2014
2,316 Reviews

3.3
2,316 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Verizon President & CEO Lowell McAdam
Lowell McAdam
772 Ratings

Review Highlights

Pros
  • excellent pay and benefits for the type of work performed (in 183 reviews)

  • Good benefits and competetive or better salary especially the more years you have (in 209 reviews)


Cons
  • Not a very flexible working schedule to meet today's work/life balance needs (in 77 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 78 reviews)

More Highlights

Employee Reviews

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  1.  

    Good job at the right time, but limited and rigid career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Verizon full-time for more than 3 years

    Pros

    Good work / life balance (I was a remote worker throughout my tenure, though that may not be possible with many if not most positions in the company). Competitive pay, but YMMV on initial hire. (I was hired into a senior individual contributor role position).

    Cons

    Use of internal systems for internal and external customer support are complex and convoluted, with disparate and often duplicate applications being used. This was a result of an assortment of companies being integrated into an already large company. Poor collaboration between teams, though some division / teams may have pockets of excellence. Difficult to mobilize the company because of its bulk.
    Expect a VERY long onboarding process.
    Pay increases were limited (once a year upon yearly review, manager discretion to provide an increase within a 2-4% range depending on goals attained). This was partly due to a poor structure for the consulting services group in general, with difficult opportunities for project based resources to be fully utilized unless you were assigned to an account with a multi-year engagement. This also affects your bonus incentive pay, and while on paper may seem generous, was difficult to using utilization metrics that were set since you were at the mercy of being assigned billable project work based on the sales pipeline, the adeptness of your managing principal to assign you the work, and to a lesser extent your ability to network with project managers to be requested for additional work.
    Training was very limited - There were some good online resources provided, but training budget was non-existent during my tenure there. I was able to attend once conference during my 4 year tenure (a conference I had attended yearly prior to that) and could not get authorization for any classes.
    Some internal tools and apps were absolutely archaic (document management was especially horrible scattered between a various web-centered services and flat file shares).

    Advice to ManagementAdvice

    The company itself has a good vision to grow the top line revenues through cloud, security and managed IT services. However, internal structural and collaborative improvements remain a long way off from achieving maturity. Professional Services especially lacks maturity, and needs better investment at the senior executive level to make it a better enablement group for the products in Verizon's portfolio. Presales and post-sales cycles need to be better integrated. Better tools for collaboration need to be in place given the disparate distribution of resources. Need to get start treating the PS organization as a collection of CONSULTANTS and not simply engineers if you truly want effective consulting practices.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Technical Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Service Manager  in  Toronto, ON
    Current Employee - Technical Service Manager in Toronto, ON

    I have been working at Verizon full-time for more than 10 years

    Pros

    Training opportunities. Flexible time. Good people to work with.

    Cons

    Opportunities for growth are limited.

    Advice to ManagementAdvice

    Honestly listen to employees suggestion. Be more proactive.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    The worst company to work for; candidates beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time for more than 3 years

    Pros

    There is not good reason to work here. If you like to get paid to get abused by ineffective managers, this is a great place to work.

    Cons

    In my 15 year industry experience few years at Verizon were the worst. I've worked for global organization, mom and pop operations, small and large organizations but Verizon got them all beat, hands down, when it comes to respecting its employees. The management style is "stat of the art" 1945 command and control. Only the ass-kissers get the recognition. If you can't kiss the right ass, you're out. I worked in 3 different department during my 5 years and each one was the worst than the previous. You've been warned!

    Advice to ManagementAdvice

    Management is enjoying the strength of network. They are making money hand over fist because of great network (it really is great by the way) but ineffectiveness in their performance management and accountability are going to catch up to them soon. Not to mention HR, a huge shame on the name of HR. All they think they are good for is paper pushing and its sad they even suck at that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time for less than a year

    Pros

    Solid Company in US not in india.

    Cons

    Bureaucracy, politics, inefficiency. At least in the team I was present.

    Advice to ManagementAdvice

    Hire the right people and maintain intellectually stimulating work culture.

  6. 3 people found this helpful  

    Morale beat down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bilingual Account Executive  in  Toronto, ON
    Former Employee - Bilingual Account Executive in Toronto, ON

    I worked at Verizon

    Pros

    Great Benefits program
    *Meeting great intelligent individuals

    Cons

    *Major abuse of power
    *Bullying
    *Harassment towards women
    *Lack of accountability towards management
    *MAJOR Lack of trust towards HR
    *Micro-management

    Advice to ManagementAdvice

    Prior to the new V.P. coming on board, thing were relatively fine and slightly healthier. The major key players and major talent have already left if not in the process. If it's not broken, don't fix it gentlemen !

    Doesn't Recommend
    Disapproves of CEO
  7.  

    grrat place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Pros

    competitive wages and decent hours

    Cons

    not a lot of cons regardign the company

  8.  

    Overall, A Good Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time for more than 10 years

    Pros

    - Competitive Salary
    - Bonuses
    - Good benefits
    - Training Available
    - Management: Personally, my direct management was very good

    Cons

    - 40 hours required training. Unfortunately for me, the training usually had no benefit for me...couldn't use it. I just had to get my "40 hours" in.
    - Wireless side of house is making the money, Wireline (residential, business, FiOS) is not. In my opinion FiOS is where the money is. Over the years I kept hearing great things about FiOS, but I don't necessarily hear about what is being done to grow that area.
    - Off-shore work & off-shore work turnover. Verizon likes off-shore, trains off-shore and then, in my experience, a good number of them take their Vz training and leave to get better wages elsewhere.
    - Management: A colleague had a manger that drove his team into the ground. Wouldn't even let them take vacations. Finally higher level management stepped in to find out why people were leaving.

    Advice to ManagementAdvice

    For Wireline, maybe build out FiOS and get a greater market share. I got tired of hearing how great it was. Wish I could actually get it.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great benefits! Lots of reorg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time for more than 8 years

    Pros

    Good Benefits. Lots of online learning opportunity. focus on getting people certified and the means to do it.

    Cons

    Executive strategy seems to vary often. Folks manage up all the time. Seems like high level execs try to please their management without identifying real issues and or dealing with them. Hard to get promoted. Until recently, career path for most was low on the priority list for management.

    Advice to ManagementAdvice

    ask direct questions of folks on the front lines and not of their executive directors.

    No opinion of CEO
  10.  

    Senior Security consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time for more than 5 years

    Pros

    Verizon offers multinational projects with enterprise class customers in different verticals. There is a lot expertise and great colleagues. Verizon offers training and great benefits.

    Cons

    Moving forward within company and getting promotions needs a lot of work. You have to work independently and often overtime. Sometimes sales targets are really hard to reach.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Verizon as a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Test Manager  in  Cary, NC (US)
    Former Employee - QA Test Manager in Cary, NC (US)

    I worked at Verizon full-time for more than 10 years

    Pros

    Great benefits and salary. Provided excellent training and opportunities for growth

    Cons

    Offshored many positions decreasing the number of jobs in US.

    Recommends
    Neutral Outlook
    No opinion of CEO

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