Verizon Reviews

Updated 24 October, 2014
Updated 24 October, 2014
2,419 Reviews
3.3
2,419 Reviews
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Verizon President & CEO Lowell McAdam
Lowell McAdam
830 Ratings

Review Highlights

Pros
  • The best thing is the pay and benefits that start on your first da (in 189 reviews)

  • If your a mgmt employee there is a good deal of work life balance (in 81 reviews)


Cons
  • Lack of work/life balance attribute to high absenteeism across the company (in 87 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 86 reviews)

More Highlights

Employee Reviews

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  1.  

    Good job at the right time, but limited and rigid career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Verizon full-time (more than 3 years)

    Pros

    Good work / life balance (I was a remote worker throughout my tenure, though that may not be possible with many if not most positions in the company). Competitive pay, but YMMV on initial hire. (I was hired into a senior individual contributor role position).

    Cons

    Use of internal systems for internal and external customer support are complex and convoluted, with disparate and often duplicate applications being used. This was a result of an assortment of companies being integrated into an already large company. Poor collaboration between teams, though some division / teams may have pockets of excellence. Difficult to mobilize the company because of its bulk.
    Expect a VERY long onboarding process.
    Pay increases were limited (once a year upon yearly review, manager discretion to provide an increase within a 2-4% range depending on goals attained). This was partly due to a poor structure for the consulting services group in general, with difficult opportunities for project based resources to be fully utilized unless you were assigned to an account with a multi-year engagement. This also affects your bonus incentive pay, and while on paper may seem generous, was difficult to using utilization metrics that were set since you were at the mercy of being assigned billable project work based on the sales pipeline, the adeptness of your managing principal to assign you the work, and to a lesser extent your ability to network with project managers to be requested for additional work.
    Training was very limited - There were some good online resources provided, but training budget was non-existent during my tenure there. I was able to attend once conference during my 4 year tenure (a conference I had attended yearly prior to that) and could not get authorization for any classes.
    Some internal tools and apps were absolutely archaic (document management was especially horrible scattered between a various web-centered services and flat file shares).

    Advice to ManagementAdvice

    The company itself has a good vision to grow the top line revenues through cloud, security and managed IT services. However, internal structural and collaborative improvements remain a long way off from achieving maturity. Professional Services especially lacks maturity, and needs better investment at the senior executive level to make it a better enablement group for the products in Verizon's portfolio. Presales and post-sales cycles need to be better integrated. Better tools for collaboration need to be in place given the disparate distribution of resources. Need to get start treating the PS organization as a collection of CONSULTANTS and not simply engineers if you truly want effective consulting practices.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Technical Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Service Manager in Toronto, ON
    Current Employee - Technical Service Manager in Toronto, ON

    I have been working at Verizon full-time (more than 10 years)

    Pros

    Training opportunities. Flexible time. Good people to work with.

    Cons

    Opportunities for growth are limited.

    Advice to ManagementAdvice

    Honestly listen to employees suggestion. Be more proactive.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    The worst company to work for; candidates beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 3 years)

    Pros

    There is not good reason to work here. If you like to get paid to get abused by ineffective managers, this is a great place to work.

    Cons

    In my 15 year industry experience few years at Verizon were the worst. I've worked for global organization, mom and pop operations, small and large organizations but Verizon got them all beat, hands down, when it comes to respecting its employees. The management style is "stat of the art" 1945 command and control. Only the ass-kissers get the recognition. If you can't kiss the right ass, you're out. I worked in 3 different department during my 5 years and each one was the worst than the previous. You've been warned!

    Advice to ManagementAdvice

    Management is enjoying the strength of network. They are making money hand over fist because of great network (it really is great by the way) but ineffectiveness in their performance management and accountability are going to catch up to them soon. Not to mention HR, a huge shame on the name of HR. All they think they are good for is paper pushing and its sad they even suck at that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time (less than an year)

    Pros

    Solid Company in US not in india.

    Cons

    Bureaucracy, politics, inefficiency. At least in the team I was present.

    Advice to ManagementAdvice

    Hire the right people and maintain intellectually stimulating work culture.

  6. 3 people found this helpful  

    Morale beat down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bilingual Account Executive in Toronto, ON
    Former Employee - Bilingual Account Executive in Toronto, ON

    I worked at Verizon

    Pros

    Great Benefits program
    *Meeting great intelligent individuals

    Cons

    *Major abuse of power
    *Bullying
    *Harassment towards women
    *Lack of accountability towards management
    *MAJOR Lack of trust towards HR
    *Micro-management

    Advice to ManagementAdvice

    Prior to the new V.P. coming on board, thing were relatively fine and slightly healthier. The major key players and major talent have already left if not in the process. If it's not broken, don't fix it gentlemen !

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Life at Verizon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 8 years)

    Pros

    Excellent benefits and pay, great people, great work environment

    Cons

    RIF's at least twice a year with no one examining skill sets or value to the company

    Advice to ManagementAdvice

    Really look at your employees hard before you let them go - you are losing far too many talented people that made your company profitable in the past

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Verizon is a great, well managed company that enables its employees to progress both financially and professionally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in New York, NY (US)
    Former Employee - Sales Manager in New York, NY (US)

    I worked at Verizon full-time (more than 10 years)

    Pros

    There are many opportunities for professional growth.

    Cons

    Part of the company's success is due to it being very process-driven. This is also the reason that some customers find it difficult to do business with….

    Advice to ManagementAdvice

    Look at sue of the processes that cause customer anxiety and fix them.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Warm culture, huge company, Verizon industries getting more competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst
    Former Employee - Financial Analyst

    I worked at Verizon full-time

    Pros

    FYI, worked for finance organization.
    - Competitive pay
    - Lots of options for movement because such a large company
    - Friendly and helpful colleagues
    - Room for improvement, especially in reporting efficiency (could also be a negative)
    - Great benefits
    - Ideas are listened to (although not always acted on)
    - Good education support. Pay for CPA, CFA, etc.. CPA especially desired for promotions

    Cons

    - All of Verizon's industries (wireless, wireline, enterprise) are becoming more and more competitive. Especially noticeable in the wireless area. That means costs need to be saved. Slower promoting, hiring freezes, and general cost saving happening. No mass layoffs as of yet.
    - Top management promotes higher efficiency and performance, however not all groups embrace this and status quo often seems to win the day.
    - Pay and recognition are not well tied to value add activities.
    - Promote based on "experience" not necessarily ability/talent. This can result in mediocre middle management and unsatisfied junior talent.
    - No official program to explore groups outside your own

    Advice to ManagementAdvice

    Performance excellence and world class culture must come from the bottom up. Get middle management more serious about bringing top performance from their groups and the more junior employees will follow. Recognize and reward talent, don't let them atrophy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Former emplyee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Pros

    Good organization and structure. Not chaotic

    Cons

    Some of the local management

  11.  

    Great company to work for if you are in the right group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Systems Consultant - Systems Analysis & Programs in Colorado Springs, CO (US)
    Current Employee - Lead Systems Consultant - Systems Analysis & Programs in Colorado Springs, CO (US)

    I have been working at Verizon full-time (more than 10 years)

    Pros

    good salary, great benefits, experienced and knowledgeable and friendly people

    Cons

    I am not aware of any

    Recommends
    Neutral Outlook
    Approves of CEO

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