Verizon

  www.verizon.com
  www.verizon.com

Verizon Reviews

Updated 17 December, 2014
Updated 17 December, 2014
2,549 Reviews
3.3
2,549 Reviews
Rating Trends

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Verizon President & CEO Lowell McAdam
Lowell McAdam
891 Ratings

Review Highlights

Pros
  • The best thing is the pay and benefits that start on your first da (in 194 reviews)

  • Good work-life balance depending on which part of the business you are in (in 90 reviews)


Cons
  • Lack of work/life balance attribute to high absenteeism across the company (in 94 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 88 reviews)

More Highlights

Employee Reviews

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  1.  

    Good job at the right time, but limited and rigid career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Verizon full-time (more than 3 years)

    Pros

    Good work / life balance (I was a remote worker throughout my tenure, though that may not be possible with many if not most positions in the company). Competitive pay, but YMMV on initial hire. (I was hired into a senior individual contributor role position).

    Cons

    Use of internal systems for internal and external customer support are complex and convoluted, with disparate and often duplicate applications being used. This was a result of an assortment of companies being integrated into an already large company. Poor collaboration between teams, though some division / teams may have pockets of excellence. Difficult to mobilize the company because of its bulk.
    Expect a VERY long onboarding process.
    Pay increases were limited (once a year upon yearly review, manager discretion to provide an increase within a 2-4% range depending on goals attained). This was partly due to a poor structure for the consulting services group in general, with difficult opportunities for project based resources to be fully utilized unless you were assigned to an account with a multi-year engagement. This also affects your bonus incentive pay, and while on paper may seem generous, was difficult to using utilization metrics that were set since you were at the mercy of being assigned billable project work based on the sales pipeline, the adeptness of your managing principal to assign you the work, and to a lesser extent your ability to network with project managers to be requested for additional work.
    Training was very limited - There were some good online resources provided, but training budget was non-existent during my tenure there. I was able to attend once conference during my 4 year tenure (a conference I had attended yearly prior to that) and could not get authorization for any classes.
    Some internal tools and apps were absolutely archaic (document management was especially horrible scattered between a various web-centered services and flat file shares).

    Advice to ManagementAdvice

    The company itself has a good vision to grow the top line revenues through cloud, security and managed IT services. However, internal structural and collaborative improvements remain a long way off from achieving maturity. Professional Services especially lacks maturity, and needs better investment at the senior executive level to make it a better enablement group for the products in Verizon's portfolio. Presales and post-sales cycles need to be better integrated. Better tools for collaboration need to be in place given the disparate distribution of resources. Need to get start treating the PS organization as a collection of CONSULTANTS and not simply engineers if you truly want effective consulting practices.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Technical Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Service Manager in Toronto, ON
    Current Employee - Technical Service Manager in Toronto, ON

    I have been working at Verizon full-time (more than 10 years)

    Pros

    Training opportunities. Flexible time. Good people to work with.

    Cons

    Opportunities for growth are limited.

    Advice to ManagementAdvice

    Honestly listen to employees suggestion. Be more proactive.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    The worst company to work for; candidates beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 3 years)

    Pros

    There is not good reason to work here. If you like to get paid to get abused by ineffective managers, this is a great place to work.

    Cons

    In my 15 year industry experience few years at Verizon were the worst. I've worked for global organization, mom and pop operations, small and large organizations but Verizon got them all beat, hands down, when it comes to respecting its employees. The management style is "stat of the art" 1945 command and control. Only the ass-kissers get the recognition. If you can't kiss the right ass, you're out. I worked in 3 different department during my 5 years and each one was the worst than the previous. You've been warned!

    Advice to ManagementAdvice

    Management is enjoying the strength of network. They are making money hand over fist because of great network (it really is great by the way) but ineffectiveness in their performance management and accountability are going to catch up to them soon. Not to mention HR, a huge shame on the name of HR. All they think they are good for is paper pushing and its sad they even suck at that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time (less than an year)

    Pros

    Solid Company in US not in india.

    Cons

    Bureaucracy, politics, inefficiency. At least in the team I was present.

    Advice to ManagementAdvice

    Hire the right people and maintain intellectually stimulating work culture.

  6. 3 people found this helpful  

    Morale beat down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bilingual Account Executive in Toronto, ON
    Former Employee - Bilingual Account Executive in Toronto, ON

    I worked at Verizon

    Pros

    Great Benefits program
    *Meeting great intelligent individuals

    Cons

    *Major abuse of power
    *Bullying
    *Harassment towards women
    *Lack of accountability towards management
    *MAJOR Lack of trust towards HR
    *Micro-management

    Advice to ManagementAdvice

    Prior to the new V.P. coming on board, thing were relatively fine and slightly healthier. The major key players and major talent have already left if not in the process. If it's not broken, don't fix it gentlemen !

    Doesn't Recommend
    Disapproves of CEO
  7. 5 people found this helpful  

    Company tries but management suffers from schizophrenia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Architect
    Former Employee - Solutions Architect

    I worked at Verizon full-time (more than an year)

    Pros

    Training, easily set and met expectations, goal oriented

    Cons

    Lack of top down clarity of mission and vision. Makes drastic, complex and hurtful changes far too often.

    Advice to ManagementAdvice

    Slow down. Get a strategy and stick with it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Security Engineer in Ashburn, VA (US)
    Current Employee - Network Security Engineer in Ashburn, VA (US)

    I have been working at Verizon full-time (more than an year)

    Pros

    Verizon is extremely focused on their customers, technology, and innovation while taking excellent care of its employees. They provide opportunities for employees to share and present ideas while encouraging them to grow personally and advance professionally. They offer up to $8,000 in reimbursements for educational/training costs. The benefits and salary are extremely competitive. Co-workers are smart and want to share new ideas and work information with you. You also have access to an on-site wellness center with free chair massages, gym, 24 HR ATM, bank, Starbucks, live music during lunch, large café, concierge, free shuttle service to and from metro stations, and more. It is not very hard to see why most people who work here tend to stay a very long time.

    Cons

    Sure it’s a large company and there will be shifts in leadership, but it’s rare and won’t have much effect on your daily job functions. Some employees can talk negative or whine about their job or the company, but that’s almost everywhere, and you learn very quickly to tune out those toxic employees.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Internship Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Basking Ridge, NJ (US)
    Former Employee - Summer Intern in Basking Ridge, NJ (US)

    I worked at Verizon as an intern (less than an year)

    Pros

    As a Verizon Intern you are treated like an employee instead of an Intern.

    Paid Internship.

    Great feel of a corporate environment

    Cons

    8:00 am to 5:00 pm Monday - Friday

    You're held accountable for all work that you do.

    Try not to ask too many questions about projects assigned to you.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    A great, American company with tremendous market presence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Staff, Marketing in Waltham, MA (US)
    Current Employee - Executive Staff, Marketing in Waltham, MA (US)

    I have been working at Verizon full-time (more than 10 years)

    Pros

    All of the benefits of working for a large, global company - professional development, opportunity, flexibility, training

    Cons

    Work/life balance was challenging at times due to the intensity/demand

    Advice to ManagementAdvice

    Frequent reorganizations seemed to prevent agility

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company to work for, but is in a tough spot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Denver, CO (US)
    Current Employee - Sales Executive in Denver, CO (US)

    I have been working at Verizon full-time (more than 5 years)

    Pros

    Great company has good potential. Great fit for those who are looking for a constant change environment, and get bored in a position within a year or two.

    Cons

    Change is not strategic to the organization. Too many changes made to even see the effect through the organization before a new change is made. Difficult to build a career path, or have stability.

    Advice to ManagementAdvice

    Management says this time we are going to keep this going this way and it is our path to the future. 6 months later the path needs to change? Come on gentlemen. Please stop listening to Wall Street more than you listen to your customers and employees. Successful long term strategies around product and the internal organization is what deliver major results. The short term 6-12 month turn the ship 90 degrees port then do a 180 degree turn 6-12 months later is hurting the org.

    Recommends
    Neutral Outlook

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